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Front Assistant Jobs in Arizona (NOW HIRING)

Gen4 Dental

Front Office Assistant

Flagstaff, AZ · On-site

$14.25 - $18.75/hr

Our dental front office associates are the heart of our practice - they are the first and last ... treatment Assist patients with understanding their treatment plan and increase dental case ...

Gen4 Dental

Front Office Assistant

Tempe, AZ

$20 - $24/hr

Our dental front office associates are the heart of our practice - they are the first and last ... treatment Assist patients with understanding their treatment plan and increase dental case ...

Adelante Healthcare

Front Office Assistant

Goodyear, AZ · On-site

$15.25 - $20/hr

Front Office Assistant Adelante Healthcare Goodyear - Goodyear, AZ 85395 Overview Education Level HS Diploma from accredited school Category Health Care Description POSITION SUMMARY The Front Office ...

Adelante Healthcare

Front Office Assistant

Buckeye, AZ · On-site

$15.50 - $20.50/hr

Front Office Assistant Adelante Healthcare Buckeye - Buckeye, AZ 85326 Overview Education Level HS Diploma from accredited school Category Health Care Description POSITION SUMMARY The Front Office ...

Adelante Healthcare

Front Office Assistant

Phoenix, AZ · On-site

$15.75 - $20.50/hr

Front Office Assistant Adelante Healthcare West Phoenix - Phoenix, AZ 85051 Overview Education Level HS Diploma from accredited school Category Health Care POSITION SUMMARY The Front Office Assistant ...

Gen4 Dental

Front Office Assistant

Phoenix, AZ · On-site

$19 - $20/hr

Our front office team plays an essential role in helping the operations of the office run smoothly ... treatment Assist patients with understanding their treatment plan and increase dental case ...

panoramic

Medical Assistant-Front Office

Scottsdale, AZ

$16.25 - $20.75/hr

Front Office Medical Assistant encompasses both administrative and clinical aspects of medical assisting. Front Office Medical Assistant provides patient support and communication by facilitating an ...

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Front Assistant information

What are the key skills and qualifications needed to thrive as a front assistant?

To thrive as a Front Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office management software, phone systems, and scheduling tools is typically required. Excellent communication, a friendly demeanor, and the ability to multitask efficiently help you stand out in this role. These skills ensure smooth front-desk operations, positive first impressions, and effective support for both staff and visitors.

What is the difference between Front Assistant vs Customer Service Representative?

AspectFront AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentFront desk, reception area, retail storesCall centers, retail, service industries
Employer & Industry UsageHotels, clinics, retail storesCustomer support, sales, technical support
Common Search & ComparisonYesYes

Both Front Assistants and Customer Service Representatives interact with clients and require strong communication skills. However, Front Assistants typically work at the front desk or reception area, handling in-person inquiries, while Customer Service Representatives often work in call centers or support roles, focusing on phone or online communication. The roles overlap in customer interaction but differ in work environment and specific duties.

How does a front assistant typically collaborate with other departments in a hospitality setting?

Front Assistants often serve as the primary point of contact between guests and various hotel departments, such as housekeeping, maintenance, and management. They relay guest requests, coordinate check-ins and check-outs, and ensure smooth information flow to address guest needs efficiently. Building strong communication and teamwork skills is essential, as Front Assistants frequently interact with both colleagues and guests to create a seamless experience. Being proactive and detail-oriented can help anticipate challenges and maintain high service standards.

What is a front assistant?

Front Assistants, also known as Front Desk Assistants or Receptionists, are professionals who manage the reception area of an organization. They greet and assist visitors, answer phone calls, handle administrative tasks, and maintain the security and cleanliness of the front office. Their role is essential in creating a positive first impression for clients and guests while supporting the smooth operation of office activities.

Can you get a front assistant job with no experience?

Front assistant jobs often do not require prior experience, as employers may provide on-the-job training. Basic skills such as good communication, organization, and a friendly attitude are typically sufficient for entry-level positions.

What are popular job titles related to Front Assistant jobs in Arizona?

For Front Assistant jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Front Assistant jobs in Arizona look for?

The top searched job categories for Front Assistant jobs in Arizona are:

What cities in Arizona are hiring for Front Assistant jobs?

Cities in Arizona with the most Front Assistant job openings:

Front Assistant jobs near you
Infographic showing various Front Assistant job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Assistant Front Office Manager

Sheraton Hotel

Mesa, AZ

Full-time

Re-posted 2 days ago

Job description


Scope of Position

The Assistant Front Office Manager supports the effective operation of the front office, ensuring exceptional guest service and the smooth coordination of all front-of-house functions. This includes oversight of guest registration, concierge, bell, valet, telephone operations, and night audit activities. The role ensures adherence to hotel standards, supports team leadership, and helps maximize guest satisfaction and profitability.

Qualifications & Requirements

Education & Experience:

  • High school diploma or GED required.

  • College coursework in Hospitality Management or a related field preferred.

  • Previous experience in a guest service or front office role within a hotel environment is preferred.

  • Valid driver’s license and a clean driving record required.

Physical Requirements:

  • Ability to stand and walk for extended periods throughout the shift.

  • Must be able to lift, carry, push, or pull up to 50 lbs occasionally and up to 20 lbs frequently.

  • Availability to work evenings, weekends, and holidays as needed.

Core Competencies:

  • Clear and confident communication skills.

  • Strong decision-making and problem-solving abilities.

  • Ability to stay composed and efficient under pressure.

  • Skilled at coaching, training, and motivating staff.

  • Competent in handling guest concerns and delivering effective resolutions.

  • Comfortable working with financial data, reports, and scheduling tools.

  • Ability to multi-task and prioritize in a dynamic environment.

Key Responsibilities

Guest & Service Excellence:

  • Ensure all guests are greeted and assisted in a courteous, professional, and timely manner.

  • Respond to guest concerns or requests promptly and follow up to ensure satisfaction.

  • Maintain a strong presence in the lobby and front office to support team members and welcome guests.

  • Act as Manager on Duty as scheduled.

Team Leadership & Development:

  • Assist in hiring, training, scheduling, and supervising all front office team members.

  • Conduct regular performance evaluations and provide coaching and feedback.

  • Lead by example and promote a culture of hospitality, teamwork, and accountability.

  • Ensure team compliance with appearance, grooming, and uniform standards.

Operational Oversight:

  • Oversee guest check-in/check-out processes, room assignments, and billing procedures.

  • Confirm payment methods, maintain key control, and ensure accuracy of guest folios.

  • Monitor staffing levels and labor costs to align with budgetary goals.

  • Enforce adherence to hotel safety, security, cash handling, and accounting procedures.

  • Maintain accurate departmental logs and records (e.g., pass-on logs, incident reports, vehicle logs).

  • Oversee valet and hotel vehicle maintenance procedures and reporting.

Communication & Coordination:

  • Ensure clear communication between front office, housekeeping, maintenance, and other departments.

  • Prepare and distribute reports including due outs, arrivals/departures, and VIPs.

  • Stay informed about local events and provide guests with accurate concierge-style recommendations.

  • Support a safe, clean, and organized lobby and front office space at all times.

Additional Responsibilities

  • Prepare and post weekly department schedules in accordance with staffing needs and business levels.

  • Conduct departmental training on service standards, emergency procedures, and guest engagement.

  • Ensure compliance with local, state, and federal laws including wage and hour, EEOC, and OSHA regulations.

  • Track and maintain inventory of uniforms and departmental equipment.

  • Attend all required meetings and complete other duties as assigned by management.