Customer Care Specialist I 9-6
Notre Dame, IN · On-site
$18/hr
At Tire Rack, we are committed to delivering peace of mind to our customers through expertise ... from you. #tirerackhv
Customer Care Specialist I 9-6
Notre Dame, IN · On-site
$18/hr
At Tire Rack, we are committed to delivering peace of mind to our customers through expertise ... from you. #tirerackhv
Customer Care Specialist I 9-6
South Bend, IN · On-site
$18/hr
At Tire Rack, we are committed to delivering peace of mind to our customers through expertise ... from you. #tirerackhv
Customer Care Specialist I 9-6
South Bend, IN · On-site
$18/hr
At Tire Rack, we are committed to delivering peace of mind to our customers through expertise ... from you. #tirerackhv
Customer Care Specialist I 10-7
South Bend, IN · On-site
$18/hr
At Tire Rack, we are committed to delivering peace of mind to our customers through expertise ... from you. #tirerackhv
Customer Care Specialist I 10-7
South Bend, IN · On-site
$18/hr
At Tire Rack, we are committed to delivering peace of mind to our customers through expertise ... from you. #tirerackhv
Tire Technician
Lynnwood, WA · On-site
$18 - $22/hr
Career advancement opportunities, promote from within * ASE and state inspection certification ... Les Schwab, Tire Rack, Costco Tire would be experience we are looking for. * Communication skills ...
Tire Technician
Lynnwood, WA · On-site
$18 - $22/hr
Career advancement opportunities, promote from within * ASE and state inspection certification ... Les Schwab, Tire Rack, Costco Tire would be experience we are looking for. * Communication skills ...
Tire Technician
Lynnwood, WA · On-site
$18 - $22/hr
Career advancement opportunities, promote from within * ASE and state inspection certification ... Les Schwab, Tire Rack, Costco Tire would be experience we are looking for. * Communication skills ...
Tire Technician
Lynnwood, WA · On-site
$18 - $22/hr
Career advancement opportunities, promote from within * ASE and state inspection certification ... Les Schwab, Tire Rack, Costco Tire would be experience we are looking for. * Communication skills ...
Tire Technician
$18 - $22.25/hr
Career advancement opportunities, promote from within * ASE and state inspection certification ... Les Schwab, Tire Rack, Costco Tire would be experience we are looking for. * Communication skills ...
Tire Technician
$18 - $22.25/hr
Career advancement opportunities, promote from within * ASE and state inspection certification ... Les Schwab, Tire Rack, Costco Tire would be experience we are looking for. * Communication skills ...
Tire Technician
$18 - $22.25/hr
Career advancement opportunities, promote from within * ASE and state inspection certification ... Les Schwab, Tire Rack, Costco Tire would be experience we are looking for. * Communication skills ...
Tire Technician
$18 - $22.25/hr
Career advancement opportunities, promote from within * ASE and state inspection certification ... Les Schwab, Tire Rack, Costco Tire would be experience we are looking for. * Communication skills ...
Tire Technician
Lynnwood, WA · On-site
$18 - $22/hr
Career advancement opportunities, promote from within * ASE and state inspection certification ... Les Schwab, Tire Rack, Costco Tire would be experience we are looking for. * Communication skills ...
Tire Technician
Lynnwood, WA · On-site
$18 - $22/hr
Career advancement opportunities, promote from within * ASE and state inspection certification ... Les Schwab, Tire Rack, Costco Tire would be experience we are looking for. * Communication skills ...
Warehouse Associate-2
Sparks, NV · On-site
$20.50/hr
Tire Rack - Sparks, NV (On-Site) Department: Warehouse Operations Employment Type: Full-Time Tire ... Unload incoming tires and wheels from trailers * Stack and palletize products for storage and ...
Warehouse Associate-2
Sparks, NV · On-site
$20.50/hr
Tire Rack - Sparks, NV (On-Site) Department: Warehouse Operations Employment Type: Full-Time Tire ... Unload incoming tires and wheels from trailers * Stack and palletize products for storage and ...
Material Handler $20.50/hour
Sparks, NV · On-site
$20.50/hr
Tire Rack - Sparks, NV (On-Site) Department: Warehouse Operations Employment Type: Full-Time Tire ... Unload incoming tires and wheels from trailers * Stack and palletize products for storage and ...
Material Handler $20.50/hour
Sparks, NV · On-site
$20.50/hr
Tire Rack - Sparks, NV (On-Site) Department: Warehouse Operations Employment Type: Full-Time Tire ... Unload incoming tires and wheels from trailers * Stack and palletize products for storage and ...
Material Handler $20.50/hour
Sparks, NV · On-site
$20.50/hr
Tire Rack - Sparks, NV (On-Site) Department: Warehouse Operations Employment Type: Full-Time Tire ... Unload incoming tires and wheels from trailers * Stack and palletize products for storage and ...
Material Handler $20.50/hour
Sparks, NV · On-site
$20.50/hr
Tire Rack - Sparks, NV (On-Site) Department: Warehouse Operations Employment Type: Full-Time Tire ... Unload incoming tires and wheels from trailers * Stack and palletize products for storage and ...
Warehouse Associate-2
Sparks, NV · On-site
$20.50/hr
Tire Rack - Sparks, NV (On-Site) Department: Warehouse Operations Employment Type: Full-Time Tire ... Unload incoming tires and wheels from trailers * Stack and palletize products for storage and ...
Warehouse Associate-2
Sparks, NV · On-site
$20.50/hr
Tire Rack - Sparks, NV (On-Site) Department: Warehouse Operations Employment Type: Full-Time Tire ... Unload incoming tires and wheels from trailers * Stack and palletize products for storage and ...
Warehouse Worker
Sparks, NV · On-site
$20.50/hr
Tire Rack - Sparks, NV (On-Site) Department: Warehouse Operations Employment Type: Full-Time Tire ... Unload incoming tires and wheels from trailers * Stack and palletize products for storage and ...
Warehouse Worker
Sparks, NV · On-site
$20.50/hr
Tire Rack - Sparks, NV (On-Site) Department: Warehouse Operations Employment Type: Full-Time Tire ... Unload incoming tires and wheels from trailers * Stack and palletize products for storage and ...
Material Handler
Sparks, NV · On-site
$20.50/hr
Tire Rack - Sparks, NV (On-Site) Department: Warehouse Operations Employment Type: Full-Time Tire ... Unload incoming tires and wheels from trailers * Stack and palletize products for storage and ...
Material Handler
Sparks, NV · On-site
$20.50/hr
Tire Rack - Sparks, NV (On-Site) Department: Warehouse Operations Employment Type: Full-Time Tire ... Unload incoming tires and wheels from trailers * Stack and palletize products for storage and ...
Material Handler
Sparks, NV · On-site
$20.50/hr
Tire Rack - Sparks, NV (On-Site) Department: Warehouse Operations Employment Type: Full-Time Tire ... Unload incoming tires and wheels from trailers * Stack and palletize products for storage and ...
Material Handler
Sparks, NV · On-site
$20.50/hr
Tire Rack - Sparks, NV (On-Site) Department: Warehouse Operations Employment Type: Full-Time Tire ... Unload incoming tires and wheels from trailers * Stack and palletize products for storage and ...
Lube & Tire Technician
Bryan, OH · On-site
$15 - $18/hr
Each morning, set up tire racks, signs and other displays; store them neatly at the end of the day. * Perform other duties, from time to time, as assigned by the supervisor. We offer a full benefits ...
Lube & Tire Technician
Bryan, OH · On-site
$15 - $18/hr
Each morning, set up tire racks, signs and other displays; store them neatly at the end of the day. * Perform other duties, from time to time, as assigned by the supervisor. We offer a full benefits ...
Lube & Tire Technician
$15 - $18/hr
Each morning, set up tire racks, signs and other displays; store them neatly at the end of the day. * Perform other duties, from time to time, as assigned by the supervisor. We offer a full benefits ...
Lube & Tire Technician
$15 - $18/hr
Each morning, set up tire racks, signs and other displays; store them neatly at the end of the day. * Perform other duties, from time to time, as assigned by the supervisor. We offer a full benefits ...
Lube & Tire Technician
New Haven, IN · On-site
$15.75 - $17.75/hr
Each morning, set up tire racks, signs and other displays; store them neatly at the end of the day. * Perform other duties, from time to time, as assigned by the supervisor. We offer a full benefits ...
Lube & Tire Technician
New Haven, IN · On-site
$15.75 - $17.75/hr
Each morning, set up tire racks, signs and other displays; store them neatly at the end of the day. * Perform other duties, from time to time, as assigned by the supervisor. We offer a full benefits ...
Lube & Tire Technician
Bryan, OH · On-site
$15 - $18/hr
Each morning, set up tire racks, signs and other displays; store them neatly at the end of the day. * Perform other duties, from time to time, as assigned by the supervisor. We offer a full benefits ...
Lube & Tire Technician
Bryan, OH · On-site
$15 - $18/hr
Each morning, set up tire racks, signs and other displays; store them neatly at the end of the day. * Perform other duties, from time to time, as assigned by the supervisor. We offer a full benefits ...
Lube & Tire Technician
$15 - $18/hr
Each morning, set up tire racks, signs and other displays; store them neatly at the end of the day. * Perform other duties, from time to time, as assigned by the supervisor. We offer a full benefits ...
Quick apply
Lube & Tire Technician
$15 - $18/hr
Each morning, set up tire racks, signs and other displays; store them neatly at the end of the day. * Perform other duties, from time to time, as assigned by the supervisor. We offer a full benefits ...
From Home Tire Rack information
What is the difference between From Home Tire Rack vs Mobile Tire Technician?
| Aspect | From Home Tire Rack | Mobile Tire Technician |
|---|---|---|
| Work Environment | Home-based or online platform | On-site at customer locations |
| Certifications | Typically none required or basic automotive knowledge | ASE certification often preferred |
| Employer & Industry Usage | Online retail and delivery services | Automotive service providers and repair shops |
| Work Tasks | Order processing, customer service, logistics | Installing, repairing, and replacing tires on vehicles |
From Home Tire Rack primarily involves coordinating tire sales and logistics remotely, while Mobile Tire Technicians perform hands-on tire services at customer locations. The former focuses on online operations, whereas the latter requires technical skills and on-site work.
More about From Home Tire Rack jobs
What cities are hiring for From Home Tire Rack jobs? Cities with the most From Home Tire Rack job openings:
What are the most commonly searched types of Tire Rack jobs? The most popular types of Tire Rack jobs are:
What states have the most From Home Tire Rack jobs? States with the most job openings for From Home Tire Rack jobs include:
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$18/hr
Full-time
This job post has expired today. Applications are no longer accepted.
Discount Tire rating
6.1
Based on 1,043 frontline employees who took The Breakroom Quiz
344th of 727 rated retailers
Job description
Overview:
Customer Care Specialist I (9-6)
Employment Type: Full-Time
Location: South Bend, IN (On-Site)
Hourly, Non-Exempt, Starting at $18
About the Role
The Customer Care Specialist I serves as a key point of contact for Tire Rack customers by delivering exceptional service through phone, email, and chat communications. This role is responsible for providing accurate information regarding products, orders, policies, and procedures while resolving customer concerns in a professional and timely manner.
The ideal candidate is customer-focused, detail-oriented, and committed to creating a positive customer experience. This position requires strong communication skills, problem-solving abilities, and the capacity to effectively manage multiple tasks in a fast-paced environment.
At Tire Rack, we are committed to delivering peace of mind to our customers through expertise, responsiveness, and outstanding service.
What You'll Do
Customer Support & Communication
- Respond to incoming customer calls, emails, and chat inquiries in a professional and timely manner.
- Provide accurate information regarding products, orders, policies, and procedures.
- Handle customer service experience calls and follow-up communications.
- Document customer interactions thoroughly and accurately within the AS400 system.
Customer Issue Resolution
- Resolve routine customer service concerns while maintaining a positive customer experience.
- Process replacement orders, returns, exchanges, and refunds in accordance with company policies and procedures.
- Escalate complex issues when appropriate to ensure prompt resolution.
Order Management & Team Collaboration
- Process and release basic e-commerce order follow-up requests.
- Coordinate with internal departments to ensure seamless customer support and issue resolution.
- Support other teams and departments as business needs require.
- Contribute to overall customer satisfaction and operational efficiency.
Additional Responsibilities
- Maintain a strong customer-first mindset in all interactions.
- Learn and adapt to evolving processes, systems, and technologies.
- Perform other duties as assigned.
What We're Looking For
Required Qualifications
- Minimum of 1 year of customer service experience, preferably in a call center, retail, or e-commerce environment.
- Working knowledge of Microsoft Office applications.
- Strong customer service orientation and commitment to delivering positive experiences.
- Excellent verbal and written communication skills.
- Effective active listening, problem-solving, and conflict-resolution abilities.
- Strong attention to detail and organizational skills.
- Ability to manage multiple priorities and work efficiently in a fast-paced environment.
- Ability to quickly learn new processes, systems, and software applications.
- Demonstrated initiative and willingness to learn.
Education
- High school diploma or equivalent required.
Schedule
Work Days
- Monday through Friday
- Occasional Saturdays and Sundays may be required based on business needs.
Work Hours
- Regular schedule: 9:00 a.m. – 6:00 p.m.
- Additional hours may be required as business needs dictate.
Why Join Tire Rack?
At Tire Rack, you'll be part of a team dedicated to delivering exceptional customer experiences while supporting one of the most trusted names in the automotive industry. We offer a collaborative environment, opportunities for growth, and the chance to make a meaningful impact on our customers every day.
If you're passionate about helping customers, solving problems, and providing outstanding service, we'd love to hear from you.
#tirerackhv
What Discount Tire employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Discount Tire
Sourced by ZipRecruiter
In 1960, Bruce T. Halle founded the first Discount Tire in Ann Arbor, Michigan. Starting with an inventory of only six tires, Halle grew his store by cultivating connections to the community and honoring relationships with customers and employees. Through respect, fairness, and a willingness to always pay it forward, Halle transformed his store into a thriving, responsible business. Today, Discount Tire is America's largest independent tire and wheel retailer. Our 1,100+ locations across 37 states provide a wide range of product choices, affordable pricing, and expert staff. More importantly, all our stores offer the individual customer focus and warm personal touch you'd expect from a neighborhood store. In the spirit of the first Discount Tire store, we maintain commitments to mutual respect and fairness for all through community engagement and responsible growth. Discount Tire continues to prosper because of the vision that lives and thrives in the hearts of our employees, from the store level to the corporate level. Visit one of our stores today and experience the values that make Discount Tire the nation's most trusted tire and wheel retailer. Learn more about our Company, our culture, and our benefits by visiting careers.discounttire.com
Industry
Motor vehicle and motor vehicle parts wholesalers
Company size
10,000+ Employees
Headquarters location
Scottsdale, AZ, US
Year founded
1960