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From Home Technical Support Contractor Jobs (NOW HIRING)

Watts

Technical Support Specialist

Escondido, CA · On-site

Handle incoming technical support calls related to Leak Defense Systems. * Prioritize, assess, and ... home monitoring setups. * Manage and respond to support-related emails and voicemails in a timely ...

Payroc

Manager, Technical Support

San Diego, CA · On-site

From powerful POS systems to seamless online and mobile payment solutions, we equip merchants with ... The Technical Support Manager will combine strong leadership capabilities with deep technical ...

Axonius

Technical Support Engineer

Ontario, CA · Remote

$90K - $110K/yr

As a Technical Support Engineer, you will act as a primary point of contact and escalation lead ... The integrated platform brings together data from every system in an organization's IT infrast ...

Celerant Tech

Technical Support Technician

Iselin, NJ · On-site

$38.10K - $47.70K/yr

Collect appropriate information from customer regarding questions or problems and open Tickets in ... technical support calls with customers. · Develops and implements plans to acclimate existing ...

HSI

Advanced Technical Support Specialist

The HSI Systems Advanced Technical Support Specialist provides advanced technical support to ... Remote Work: Work from anywhere that boosts your productivity. * Flexible Vacations: Take needed ...

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How much do from home technical support contractor jobs pay per hour?

As of May 31, 2026, the average hourly pay for from home technical support contractor in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between From Home Technical Support Contractor vs Customer Support Specialist?

AspectFrom Home Technical Support ContractorCustomer Support Specialist
CredentialsTypically requires technical certifications (e.g., CompTIA, Microsoft)Often requires customer service experience and communication skills
Work EnvironmentRemote, technical troubleshooting via phone, chat, or emailRemote or on-site, focusing on customer inquiries and issue resolution
Employer & IndustryContract roles for tech companies, IT service providersCustomer service departments across various industries

From Home Technical Support Contractors focus on technical troubleshooting and require relevant certifications, while Customer Support Specialists handle general customer inquiries, often emphasizing communication skills. Both roles are remote but differ in technical complexity and certification requirements.

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What are the most commonly searched types of Technical Support Contractor jobs? The most popular types of Technical Support Contractor jobs are:
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From Home Technical Support Contractor jobs near you
Technical Support Specialist

Technical Support Specialist

Adept Consulting Services, Inc.

Pittsburgh, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

The Technical Support Specialist will interact with website events and customer issues in an intuitive, problem-solving manner. You will be responsible for monitoring the availability of 24/7 applications and responding to alerts by either resolving issues or escalating them to the appropriate level in real-time. Expertise is needed to support mobile devices as well as desktops and laptops. We are looking to fill 1 full-time employee for our 3rd shift, and you will be on-call 1 weekend per month, which will accrue PTO. This position requires a tech-savvy person who can predict potential issues and is looking for a career opportunity that is challenging.

You will be working with a large team that is responsible for architecting, building, testing, and supporting the site. You may be involved in assisting with some of these efforts. PA state government or other government experience is helpful. This position is associated with a long-term contract with excellent career-building opportunities.

This is a work-from-home position. Must be dependable with a proven ability to work without direct supervision. You must reside in the United States.

Laptop & communication tools will be provided.

Requirements

Website monitoring includes analyzing notifications and alerts for escalation, supporting real-time and scheduled events, and ensuring all automated communications are distributed without error.

Provide support communications for customer issues.

Interface with team leadership to understand daily / weekly roles and responsibilities and provide status updates on all activities daily.

Performs quality assurance (testing) procedures to ensure error-free working products and applications.

Evaluation and analysis of digital program performance and preparation of standardized analytical reports for internal and external purposes.

Job Requirements:

Ability to handle multiple tasks with changing priorities.

Ability to work in a fast-paced, deadline-oriented environment.

Shift schedule will be non-traditional working hours, including one weekend a month.

Ability to work independently to complete required tasks without direct support or supervision.

Understands basic user experience/information architecture.

Understanding of website technologies (HTML, CSS, JavaScript).

Content Management System (CMS) Experience preferred.

Ability to think critically to solve problems on the fly.

Strong analytical, prioritizing, interpersonal, problem-solving skills.

A clear criminal background is necessary.

U.S. permanent residency is required.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
  • STD/LTD
  • Accidental Dismemberment

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