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From Home Production Support Engineer Jobs in Indiana

Atlas Copco

Technical Support Engineer

Michigan City, IN · On-site

$70 - $100/hr

Contribute to product reliability through failure and warranty feedback. You will: * Technical Case ... from intake to closure. * Diagnose complex vacuum system issues, including electrical/controls ...

Workhorse

Desktop Support Engineer

Union City, IN

$65K - $75K/yr

This role is critical to keeping plant floor systems, office IT, and production-adjacent technology ... Dog-Friendly Workplace We believe great ideas come from people who feel comfortable being ...

Workhorse

Desktop Support Engineer

Union City, IN

$65K - $75K/yr

This role is critical to keeping plant floor systems, office IT, and production-adjacent technology ... Dog-Friendly Workplace We believe great ideas come from people who feel comfortable being ...

Toyota

Controls Support Engineer

Indianapolis, IN · On-site

$79K - $102K/yr

We are looking for 1st and 2nd shift. (4pm-1 am) The Advance Technology Support Engineer primary ... Extremely computer literate with MS Office products * AutoCAD Electrical experience preferred.

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All JobsProduction Support Engineer JobsFrom Home Production Support Engineer JobsFrom Home Production Support Engineer Jobs in Indiana

From Home Production Support Engineer information

What is the difference between From Home Production Support Engineer vs On-Site Production Support Engineer?

AspectFrom Home Production Support EngineerOn-Site Production Support Engineer
Work EnvironmentRemote, home-basedOn-site, in the production facility
Required CredentialsTechnical certifications, troubleshooting skillsSimilar credentials, often with additional on-site safety training
Industry UsageCommon in tech, media, and digital servicesCommon in manufacturing, broadcasting, and industrial sectors
Job ResponsibilitiesRemote monitoring, troubleshooting, supportOn-site equipment maintenance, support, and troubleshooting

The main difference between a From Home Production Support Engineer and an On-Site Production Support Engineer lies in their work environment and daily responsibilities. The remote engineer focuses on troubleshooting and supporting systems from home, while the on-site engineer handles physical equipment and maintenance at the production site. Both roles require technical skills and certifications, but their work settings and interaction with physical infrastructure differ significantly.

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The most popular types of Production Support Engineer jobs in Indiana are:

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Cities in Indiana with the most From Home Production Support Engineer job openings:

From Home Production Support Engineer jobs near you

Desktop Support Engineer

Workhorse Technologies, Inc.

Union City, IN • On-site

$65K - $75K/yr

Full-time

Posted 17 days ago

Job description

Job Type
Full-time
Description
Better Trucks. Better World.
We're raising the standard for what a medium-duty truck should be - delivering vehicles, infrastructure, and support designed to work for you.
About the Role
We are seeking a hands-on Desktop Support Engineer to provide frontline IT support across our automotive manufacturing facility. This role is critical to keeping plant floor systems, office IT, and production-adjacent technology running with minimal downtime. The ideal candidate is comfortable working in both a traditional office IT environment and a fast-paced manufacturing floor setting, understands the urgency of minimizing production impact, and can troubleshoot a wide range of hardware, software, and network issues.
Key Responsibilities
  • Provide Level 1/2 support for desktops, laptops, printers, scanners, mobile devices, and other IT equipment.
  • Troubleshoot Windows, Linux, Microsoft 365, email, authentication, VPN, and common business applications.
  • Support plant-floor computers, terminals, barcode scanners, label printers, and other manufacturing technology.
  • Troubleshoot basic wired/wireless network, connectivity, DNS, DHCP, and endpoint issues.
  • Work closely with Manufacturing, Engineering, Quality, Maintenance, and Operations to resolve IT-related issues.
  • Manage user onboarding/offboarding, hardware provisioning, software installation, and IT asset inventory.
  • Monitor and maintain endpoint security, patching, and device compliance in accordance with company standards.
  • Manage support tickets, document resolutions, and escalate complex issues to appropriate IT teams or vendors.
  • Participate in hardware refreshes, system upgrades, plant projects, and technology deployments.
  • Identify recurring issues and recommend improvements to increase IT reliability and user experience.
  • Follow all IT security, plant safety, and operational procedures.
  • Re-image existing employee PCs, as needed, without the loss of data.
  • Create, maintain, and delete Windows Active Directory accounts in accordance with company standards.
  • Follow documented procedures and controls.
  • Must maintain required evidence of compliance and provide SOX Audit support as required.
  • Manage conference room equipment and set Audio Visual Standards for Conference rooms.
  • Work directly with HR to support onboarding and offboarding of IT services for Associates.

Requirements
Required Qualifications
  • Associate's or bachelor's degree in IT, Computer Science, or related field.
  • 3 to 5 years of experience in desktop, technical, or IT support.
  • Strong troubleshooting skills across hardware, software, and networking.
  • Experience with Windows, Linux, Microsoft 365, Active Directory/Entra ID, and IT ticketing systems.
  • Basic knowledge of TCP/IP, DNS, DHCP, Wi-Fi, and network troubleshooting.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to work independently in a hands-on manufacturing environment.
  • Ability to prioritize issues based on business and production impact.
  • Must be a self-starter with a positive attitude, strong customer service skills, proven problem-solving skills, the ability to prioritize and execute tasks in a dynamic environment, the ability to learn, adapt, and apply new concepts and technologies, and the ability to work a flexible work schedule as needed.

Preferred Qualifications
  • Experience supporting an automotive or manufacturing environment.
  • Experience with plant-floor/operational technology, industrial PCs, barcode systems, or label printing.
  • Experience with Intune, SCCM/MECM, endpoint security, or similar tools.
  • CompTIA A+, Network+, Microsoft, or other relevant certifications.

Why Workhorse
Lead the Future of Electric Mobility
Workhorse is a leading electric vehicle company focused on delivering sustainable, purpose-built solutions that are transforming last-mile delivery and commercial transportation.
Dog-Friendly Workplace
We believe great ideas come from people who feel comfortable being themselves-four-legged teammates included at many of our locations.
Strong, People-First Culture
We foster a collaborative, respectful, and transparent culture where teams are empowered, accountability is valued, and leaders are trusted to lead.
Innovation Meets Execution
Workhorse combines cutting-edge technology with real-world manufacturing and operational excellence-turning innovation into vehicles on the road.
Growth-Oriented Environment
Join a company in an exciting phase of growth where your leadership, ideas, and results will directly shape what's next.
Workhorse Group Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability.
Salary Description
$65,000-$75,000 Per Year

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