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From Home Outbound Customer Service Jobs (NOW HIRING)

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From Home Outbound Customer Service information

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$10

$18

$26

How much do from home outbound customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for from home outbound customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between From Home Outbound Customer Service vs From Home Inbound Customer Service?

AspectFrom Home Outbound Customer ServiceFrom Home Inbound Customer Service
Primary RoleMaking outbound calls to customers, promoting products, or conducting surveysHandling incoming customer calls, providing support, and resolving issues
Required SkillsCommunication, sales techniques, persistenceActive listening, problem-solving, empathy
Work EnvironmentHome-based, flexible hours, independentHome-based, flexible hours, independent
Common CertificationsCustomer service experience, sales trainingCustomer service experience, communication skills

Both roles are home-based customer service positions, but outbound roles focus on proactively reaching out to customers, while inbound roles involve responding to incoming inquiries. Understanding these differences helps job seekers choose the best fit for their skills and preferences.

What cities are hiring for From Home Outbound Customer Service jobs? Cities with the most From Home Outbound Customer Service job openings:
What are the most commonly searched types of Outbound Customer Service jobs? The most popular types of Outbound Customer Service jobs are:
What states have the most From Home Outbound Customer Service jobs? States with the most job openings for From Home Outbound Customer Service jobs include:

Customer Service Representative - Collections

Bass & Associates P.C.

Tucson, AZ • On-site

$17/hr

Full-time

Re-posted 19 days ago


Job description

Job Description The Customer Service Representative - Collections (CSR) works cooperatively with borrowers to establish repayment arrangements and resolving defaulted accounts in accordance with all applicable Federal and State laws and company policies. The CSR will be expected to provide exceptional customer service while adhering to quality expectations for inbound and outbound customer interactions. Qualification Requirements Education Requirement: HS/GED diploma Related Experience: Minimum of 1 year of collections or related experience Computer Equipment and Software Requirements: Working knowledge of Microsoft Office and Internet software.

Essential Functions Working with borrowers via inbound and outbound calls to negotiate and arrange payment plans for defaulted accounts Update borrowers' demographic and financial information on each call Actively listen and inquire from borrowers to gather information to assist in resolving the outstanding balance of the account in a positive and productive manner Provide clear, concise, and professional communication with all borrowers and attorneys Conduct skip trace work to locate and/or verify borrower contact as necessary Maintain accurate and thorough records regarding actions taken on accounts Follow guidelines set forth in federal, state or other governing body in addition to all guidelines set forth by other governing agencies Follow up on accounts to ensure activities and payment arrangements are maintained Conform with and abide by all regulations, policies, work procedures, and instructions to perform any other job-related duties requested by any person authorized to give instructions or assignments Apply at www.bass-associates.com/careers .