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From Home Headset Jobs in Virginia (NOW HIRING)

XACT

Customer Service Specialist - VA

Virginia Beach, VA · On-site +1

$14.99 - $15/hr

Dedicated home office space, which is free from distraction, and with a door that can be closed and ... An approved-brand USB headset for VOIP * A modern mobile phone (iOS or Android) that can be used ...

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All JobsHeadset JobsFrom Home Headset JobsFrom Home Headset Jobs in Virginia

From Home Headset information

What is a from home headset job?

A 'From Home Headset' job refers to remote work positions where employees are required to use a headset to communicate, often for customer service, technical support, sales, or telemarketing roles. These jobs allow individuals to work from their own home while interacting with customers or clients via phone or computer. The headset is essential for clear, hands-free communication, enabling workers to perform their duties efficiently in a home office setup.

What are the key skills and qualifications needed to thrive as a customer service representative working from home with a headset?

To thrive as a Customer Service Representative working from home, you need excellent verbal communication, active listening skills, and typically a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and reliable internet connectivity along with a quality headset are essential technical requirements. Strong problem-solving abilities, patience, and self-motivation help you stand out in this remote role. These skills ensure efficient customer support, high satisfaction, and productivity while working independently.

What are some effective strategies for maintaining productivity and clear communication when working from home with a headset?

In a headset-based work-from-home role, such as customer service or technical support, maintaining productivity often hinges on creating a dedicated workspace, minimizing background noise, and taking regular breaks to avoid fatigue. Clear communication is essential, so using noise-cancelling headsets, testing audio equipment before shifts, and utilizing available collaboration tools like chat or video meetings can help ensure professional interactions. Regular check-ins with team leads and participating in virtual team meetings also foster a sense of connection and support. Successfully managing these aspects not only improves daily workflow but also contributes positively to long-term career satisfaction and advancement.

What is the difference between From Home Headset vs Customer Service Representative?

AspectFrom Home HeadsetCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, home-basedRemote or office-based, depending on employer
Industry UsageCustomer support, tech support, salesCustomer support, sales, assistance roles

From Home Headset roles typically involve providing customer support or sales services remotely using a headset, requiring basic technical skills. Customer Service Representatives also perform similar functions but may work in both remote and office settings. Both roles share similar credentials and industry usage, making them closely related in the customer support industry.

What are the most commonly searched types of Headset jobs in Virginia?

The most popular types of Headset jobs in Virginia are:

What are popular job titles related to From Home Headset jobs in Virginia?

For From Home Headset jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching From Home Headset jobs in Virginia look for?

The top searched job categories for From Home Headset jobs in Virginia are:

What cities in Virginia are hiring for From Home Headset jobs?

Cities in Virginia with the most From Home Headset job openings:

From Home Headset jobs near you
Infographic showing various From Home Headset job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 30% In-person, and 70% Remote job distribution.

VIRGINIA only - Work at Home Call Center Representative

InfoCision

Richmond, VA • Remote

$13/hr

Full-time, Other

Re-posted 26 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

72nd of 72 rated call and contact centers

Job description

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

InfoCision. Work Happy. Live Happy.

Salary: $13.00 per hour

Work Location: Remote

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

What InfoCision employees say

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Hours and flexibility

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