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From Home Call Transfer Jobs in Rochester, NY (NOW HIRING)

Cardiac Anesthesiologist

Rochester, NY · On-site

$575K - $775K/yr

Manageable call with low activation rate from home Compensation * Competitive compensation with sign-on and retention bonuses * Annual salary range of $575,000 to $775,000 * Rates shown are all ...

In Home Sales Advisor

Rochester, NY · On-site

$125K - $250K/yr

... from within! Take advantage of nationwide opportunities for career advancement! Why Join Erie Home ... Focus on closing deals, attend pre-set, pre-qualified, one-call-close appointments for our unique ...

Showing results 21-40

From Home Call Transfer information

See Rochester, NY salary details

$11

$16

$27

How much do from home call transfer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for from home call transfer in Rochester, NY is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.51 per hour, depending on experience, location, and employer.

What is a from home call transfer?

From Home Call Transfer jobs involve working remotely to answer inbound phone calls and transfer them to the appropriate department or individual. Employees in these roles act as intermediaries, ensuring that callers are connected quickly and efficiently to the right person or service. This position typically requires strong communication skills, a quiet home environment, and the ability to multitask using phone and computer systems. Many companies hire for these roles to provide 24/7 customer support without needing physical call centers.

What are the key skills and qualifications needed to thrive as a from home call transfer agent?

To thrive as a From Home Call Transfer Agent, you need excellent verbal communication, active listening, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP phone systems is important for managing calls and tracking interactions. Strong multitasking, patience, and problem-solving abilities help agents stand out when addressing diverse customer needs remotely. These skills ensure efficient call handling, high customer satisfaction, and smooth workflow in a remote environment.

What are some common challenges faced in a from home call transfer role, and how can I overcome them?

One common challenge in a From Home Call Transfer role is maintaining clear communication while handling multiple calls and transferring clients to the appropriate departments. Since you work remotely, you may also encounter technical issues or distractions in your home environment. To overcome these challenges, it's important to set up a dedicated workspace, ensure your internet connection is reliable, and become familiar with your company's call management software. Strong multitasking skills and staying organized will help you efficiently manage high call volumes and deliver a professional caller experience.

What is the difference between From Home Call Transfer vs Customer Service Representative?

AspectFrom Home Call TransferCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handlingHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, home-basedRemote or office-based, depending on employer
Industry UsageTelecommunications, tech support, customer serviceRetail, telecom, finance, healthcare

From Home Call Transfer involves transferring calls remotely, often within technical or customer support teams, requiring specific call handling skills. Customer Service Representatives handle customer inquiries, complaints, and support across various industries. While both roles may work remotely and require similar credentials, From Home Call Transfer focuses on call routing and transfer skills, whereas Customer Service Representatives focus on customer interaction and problem-solving.

What cities near Rochester, NY are hiring for From Home Call Transfer jobs?

Cities near Rochester, NY with the most From Home Call Transfer job openings:

Infographic showing various From Home Call Transfer job openings in Rochester, NY as of August 2026, with employment types broken down into 92% Full Time, and 8% Temporary. Highlights an 31% In-person, and 69% Remote job distribution, with an average salary of $34,596 per year, or $16.6 per hour.

Attendance Clerk (Office Clerk IV HELPs, Full Time/10 Months)

West Irondequoit Central School District

Rochester, NY

$16.90 - $19.95/hr

Full-time, Contractor

Posted 9 days ago


Job description

POSITION VACANCY
POSTING DATE August 24, 2026
 


POSITION: Attendance Clerk (Full-time)-10 months-(7-12 Student Calendar) ASSIGNMENT: Irondequoit High School 
260 Cooper Rd
Rochester, NY 14617
37.5 hours per week /10 month (Student Calendar)
7:30 a.m. to 3:30 p.m. (includes a 30-minute unpaid lunch)




REQUIREMENTS: Ability to perform a variety of clerical tasks required to maintain attendance office records. Tact, discretion, and confidentiality are necessary in dealings with parents and students. QUALIFICATIONS: Eligible for Monroe County Civil Service Office Clerk IV HELPs or on the current eligible Office Clerk IV list SALARY: IESA - Schedule A, $16.90 - $19.95 per hour STARTING DATE: As soon as practical APPLICATION PROCEDURE: Apply for this specific position on-line at:
https://www.applitrack.com/westirondequoit.onlineapp
By Monday, September 7, 2026
 


 
West Irondequoit Central School District is in compliance with the U.S. Civil Service Rights Act of 1964 and the TITLE IX Educational Amendments of 1972, Part 86.  The School District provides equal employment opportunity to all individuals and does not discriminate on the basis of race, color, religion, national origin, ancestry, gender, age, disability, sexual orientation, veteran, military status, or domestic violence victim status.  Any student, parent, employee or the general public that has an inquiry regarding the non-discrimination policy may direct the inquiry to:
Title IX Coordinator
West Irondequoit CSD
321 List Avenue
Rochester, New York 14617






JOB DESCRIPTION 

Dake/IHS Attendance Clerk 

PRIMARY RESPONSIBILITY  

Attendance Clerk is responsible for the clerical duties required to maintain the office records of attendance for each student at Irondequoit High School. 

Job Duties

  • Retrieve phone messages from attendance line and take appropriate action. 

  • Input absences, tardies, and dismissals into daily attendance. 

  • Organize homeroom attendance sheets- post tardy times and any absences, and dismissals that were not entered.  Collect notes/excuses and input data.  File in student's discipline folder. 

  • Post the tardies from the sign-in sheet and incorporate student's names from announcement sign-in sheet.   

  • Using the attendance program make a list of those who are marked "Absent" or "Unexcused" for whom there has been no note or phone call (check with Health Office, Guidance, Main Office and DSH to see if they have heard anything regarding the absentees). 

  • [All of the above information will indicate what phone calls need to be made home.] 

  • Call parents or guardians of all absent students who are not accounted for.  Call all numbers, as best as possible, until you make contact.

  • Print Daily Attendance Bulletin along with staff and student information and distribute. 

  • Set Auto-Dialer for tardy messages. 

  • Print skip sheets (for previous day).  Clear the ones you can by referencing several documents and asking the Health, Guidance, Main Office and DSH.  Make a copy of skip sheets for DSH monitor's follow-up.  File all other in the appropriate homeroom teacher's mailbox for distribution.  

  • At the end of each week, change template dates for the following week, print new homeroom attendance sheets, staple to current homeroom sheets and return to teachers.  

  • Print student attendance records upon request (Admin., Guidance, Team or Individual teacher). 

  • On an on-going basis, input paper attendance from study halls and substitutes or as needed by teachers. 

  • Responsible when necessary to locate a student immediately who is absent from and possibly skipping class.  This may include phone calls around the building or physically walking the halls to find that student. 

  • Monthly:  Attendance Diskette for Paula Gagliano (Admin.). 

  • Quarterly:  Print period by period master lists for all classes and file in the mailboxes. 

  • At year end:  print attendance record for every student and file in students' cumulative folder. 

  • Collect and box all paper attendance records and place in vault for storage. 

    QUALIIFICATIONS 

    Per Civil Service Office Clerk IV
    FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Working knowledge of basic arithmetic operations; working knowledge of the rules of punctuation and spelling; working knowledge of office terminology, practices, procedures, and equipment; ability to add, subtract, multiply and divide; ability to sort, arrange, and file material alphabetically or numerically; ability to locate materials in files; ability to operate standard office equipment; ability to follow oral or written instructions; ability to deal effectively with the public or office personnel; ability to obtain accurate and sufficient information from callers or visitors and to take messages; ability to use a personal computer for word processing and database entry; ability to type material from straight copy and as needed from rough draft or detailed instructions; ability to write legibly; record-keeping ability; ability to use a telephone in a courteous and efficient manner; clerical aptitude; accuracy; good judgment; physical condition commensurate with the demands of the position.
     


    MINIMUM QUALIFICATIONS: Graduation from high school or possession of an equivalency diploma. NOTE: Where education is lacking, clerical experience may be substituted on a year-for-year basis.
     

    REVISED: November 13, 1986 REVISED AND TITLE CHANGED: May 8, 2008 

    FORMERLY: CLERK TYPIST

    AUTHORITY 

  • The Dake/IHS Attendance Clerk is directly responsible to the building principal and district leadership.