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As of Aug 1, 2026, the average hourly pay for from home azalea in the United States is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.
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Director of Operations Home Care

Azalea Homecare

Lawrenceville, GA • On-site

$80K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Benefits:
  • Team Outings
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Director of Operations – Home CareExecutive Director Track
Azalea Home Care | Lawrenceville, GA
Full-Time | On-Site
Schedule: Monday–Friday; occasional after-hours escalation
Compensation & Benefits

  • Base Salary: $80,000–$85,000 
  • Performance Bonus: $10,000 target; up to $15,000 annually 
  • Total Compensation Opportunity: $90,000–$100,000
  •  Health, dental, and vision insurance; 401(k); PTO; leadership development; and direct executive access
Growth Opportunity

  •  Defined path to Executive Director based on performance, leadership impact, and company growth 
  •  Build scalable SOPs, KPIs, EVV processes, staffing systems, and accountability while becoming the CEO’s primary operational partner
    Azalea Home Care, an established, growing multimillion-dollar agency with an 80+ person care team, is seeking a hands-on Director of Operations to own daily operations and build the infrastructure for our next stage of growth.
     This is not a scheduling-only position. This leader will strengthen performance, retention, workflows, and care delivery with authority to resolve routine operational matters.
Key Responsibilities

  •  Own scheduling, staffing, caregiver operations, client service, intake-to-start-of-care, EVV, and billing and payroll readiness 
  •  Oversee home-based and facility-based coverage, confirmations, call-out response, overtime, and client disruption 
  •  Resolve coverage gaps, last-minute changes, and escalated client, family, or caregiver concerns 
  •  Lead and hold the operations team accountable; support hiring, corrective action, and development 
  •  Coordinate cross-department handoffs from intake and onboarding through care delivery, billing, and payroll 
  •  Lead operating meetings, review KPIs, correct performance gaps, and enforce SOPs and escalation protocols 
  •  Monitor labor utilization, documentation readiness, care quality, and operational financial performance 
  •  Solve recurring problems and recommend the staffing, systems, and technology needed for growth
Performance & Bonus Measures

  • 95%+ consistent shift coverage
  •  Fewer call-outs, no-shows, missed visits, and client disruptions 
  •  Improved caregiver reliability, retention, and client service recovery 
  •  Routine new clients starting within 48–72 hours after requirements are complete 
  •  Timely handoffs, EVV exceptions, documentation, and billing readiness 
  •  Controlled overtime and labor costs without compromising care 
  •  Fewer routine issues requiring CEO involvement
 Qualifications

  • 3+ years of relevant experience required; 5+ years strongly preferred in home care, home health, healthcare operations, healthcare staffing, or private duty care 
  •  At least 2 years leading employees, departments, or multiple operational functions preferred 
  •  Experience supporting a multimillion-dollar organization or similarly complex operation preferred 
  •  Strong knowledge of scheduling, staffing, intake, onboarding, EVV, billing, payroll, caregiver communication, and client service 
  •  Proven success improving coverage, retention, start-of-care timelines, overtime, documentation, or efficiency 
  •  Strong leadership, decision-making, conflict-resolution, communication, and accountability skills 
  •  Experience using KPIs and implementing SOPs, workflows, handoffs, and performance systems 
  •  Home care software, Medicaid, private duty care, facility staffing, or payer-documentation experience preferred 
  • Bachelor’s degree in business, healthcare administration, operations, nursing, human resources, or a related field strongly preferred; MBA, MHA, or professional certification is a plus. Equivalent experience will be considered
  •  Hands-on, proactive, decisive, and steady under pressure