1

French Virtual Assistant Jobs in Quebec (NOW HIRING)

... accounts. * Assist inbranch representatives with managing client accounts and processing loan ... Excellent oral and written communication skills in French and English(30% English and 70% French)

Foster a positive, collaborative, and high-performing team culture. * Assist with onboarding and ... Bilingual (English/French) is required. * Full availability between Monday through Sunday. Why Join ...

CA$123K - CA$140K/yr

Group insurance (including dental care), virtual care, lifestyle spending account (all available ... Interact with research partners * Assist in a tight watch on the relevant scientific literature ...

... feedback. * Assist in the development of networking applications interfacing with our cloud ... Bilingual English and French written and spoken. Profile * Entrepreneurial mindset, result oriented ...

... feedback. * Assist in the development of networking applications interfacing with our cloud ... Bilingual English and French written and spoken. Profile * Entrepreneurial mindset, result oriented ...

Bilingual Account Executive in Wide Format Printing - Virtual * Are you ready to take on the ... Bilingual French/English. Why Join? FIELDWORK * The Bilingual Account Executive in Wide Format ...

Lead Associate

Montreal, QC · On-site +1

CA$65K - CA$118K/yr

Deliver binders and/or policies to client with appropriate transmittal letters. * Assist with ... Bilingual proficiency in French and English. * Technological acumen to adapt to multitude of ...

Free access to a virtual doctor and the employee assistance program (24/7) * Social activities for ... Prepare corporate income tax returns for Canadian entities and support the review process; * Assist ...

What You'll Do * Assist in designing, coding, testing, and debugging software features. * Use GenAI ... Bilingual in French and English is considered an asset. Why Join AlayaCare? Work With Purpose At ...

Showing results 41-60

French Virtual Assistant information

What is a French virtual assistant?

French Virtual Assistants are remote professionals who provide administrative, technical, or creative support to clients or businesses, primarily in the French language. Their tasks can include scheduling appointments, managing emails, handling customer service inquiries, data entry, translation, and social media management. They work from remote locations, making them a flexible option for companies needing French-speaking support. French Virtual Assistants are valuable for businesses that operate in French-speaking markets or require bilingual communication skills.

What are the key skills and qualifications needed to thrive as a French virtual assistant?

To thrive as a French Virtual Assistant, you need fluency in French and English, strong organizational abilities, and proficiency in administrative tasks, often supported by prior experience in remote support roles. Familiarity with productivity tools like Microsoft Office, Google Workspace, virtual meeting platforms, and customer management systems is typically expected. Outstanding communication, attention to detail, and time management skills help a virtual assistant excel in supporting clients remotely. These skills and qualities are crucial for efficiently managing tasks, providing effective support, and ensuring smooth communication across diverse teams and clients.

What are some common challenges faced by French virtual assistants when working remotely for international clients?

French Virtual Assistants often encounter challenges such as managing time zone differences, adapting to varied communication styles, and navigating cultural nuances when working with international clients. It's important to maintain clear and proactive communication to ensure tasks are understood and deadlines are met. Familiarity with digital collaboration tools and a strong command of both French and English can help overcome these obstacles and foster successful professional relationships.

What is the difference between French Virtual Assistant vs French Customer Support Agent?

AspectFrench Virtual AssistantFrench Customer Support Agent
CredentialsBasic administrative skills, language proficiency, optional certifications in admin or virtual assistanceCustomer service training, communication skills, language proficiency
Work EnvironmentRemote, flexible, often project-based or ongoing admin tasksRemote or on-site, focused on customer interactions and issue resolution
Employer & IndustryBusinesses, entrepreneurs, online companies needing admin supportCall centers, service providers, e-commerce companies
Search & Comparison IntentUnderstanding roles, skills, and job opportunities in virtual assistanceCustomer service roles, support jobs, language-specific support positions

The main difference is that a French Virtual Assistant handles a variety of administrative tasks remotely, while a French Customer Support Agent primarily focuses on assisting customers with inquiries and issues. Both roles require strong language skills and remote work capabilities, but their core responsibilities and work environments differ.

What job categories do people searching French Virtual Assistant jobs in Quebec look for?

The top searched job categories for French Virtual Assistant jobs in Quebec are:

What cities in Quebec are hiring for French Virtual Assistant jobs?

Cities in Quebec with the most French Virtual Assistant job openings:

Infographic showing various French Virtual Assistant job openings in Quebec as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Branch Support Representative

Fairstone

Montreal, QC • Hybrid

Full-time

Medical, Dental, Retirement, PTO

Re-posted 9 days ago


Job description

Who we are:

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.

Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners' growth. With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending-we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada's leading alternative lending bank.

Join Fairstone as a Branch Support Representative, reporting to Sr manager, Credit and Customer Engagement, and be part of our talented and growing team!

About the role:

Join our team as the central support hub for Fairstone's branch network, helping teams deliver seamless customer experiences through expert guidance and problem solving. You'll be the key connection between branches and centralized departments, ensuring fast resolutions, clear communication, and smooth account operations.

Your work life:

  • Guaranteed 37.5 hours a week

  • Department hours:

  • Monday, Wednesday and Friday 7:30am to 8:30pm

  • Tuesday and Thursday 7:30am to 10:00pm

  • Saturday 7:30am to 4:00pm

  • Open space office environment with up-to-date technology

What will you be doing:

  • Respond promptly to service requests from internal clients (Fairstone employees), providing guidance on procedures, policies, and resolution of moderately complex issues related to internal applications/accounts.

  • Assist inbranch representatives with managing client accounts and processing loan applications.

  • Support branch network by performing appropriate monetary and nonmonetary account adjustments as required.

  • Act as a liaison between branches and centralized departments, assisting with requests submitted for centralized processing.

  • Provide clear, accurate policy and procedural guidance to branch representatives.

  • Serve as the primary point of contact for the branch network regarding highpriority matters and escalation issues.

  • Facilitate communication by translating and relaying information from centralized departments to the branch network as needed.

  • Evaluate incoming issues and dispatch them to the appropriate departments for timely resolution.

  • Review incoming cases and make informed decisions in alignment with the company's risk management policies, procedures, and compliance standards

What we're looking for:

  • Minimum of 1 year of experience in a call center or customer support environment

  • Foundational IT knowledge and ability to learn internal systems quickly

  • Strong analytical and problemsolving skills

  • Basic financial understanding and comfort working with accountrelated data

  • Strong computer proficiency, including navigating multiple applications

  • Understanding of compliance requirements

  • Excellent interpersonal skills and the ability to work effectively with diverse teams

  • High attention to detail and accuracy

  • Excellent oral and written communication skills in French and English(30% English and 70% French)

  • Ability and willingness to translate information between departments

  • Ability to collaborate effectively in a teamoriented environment

  • Experience in the consumer finance industry (asset)

  • Flexibility to work evenings, weekends, and holidays when required

What you'll love about working here:

  • Award-Winning Culture: We're proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal's Top Employers 2025 by Canada's Top 100 Employers.

  • Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.

  • Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.

  • Compensation Package: Competitive base salary plus an annual incentive bonus tied to performance.

  • Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.

  • Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.

  • Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.

  • On-Site Fitness: Gym access at our London and Montreal offices.

  • Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.

  • Family Support: Parental leave top-up program to help you during life's big moments.

  • Community Impact: One paid volunteer day to give back to causes that matter to you.

  • For more information on who we are as an employer click here.

    Learn more: https://www.fairstone.ca/en/about/canadian-lender

    Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

    If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

    Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

    Time Type:

    Full timeJob Type:Permanent