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Freight Operations Manager Jobs in Chicago, IL (NOW HIRING)

Dayton Freight

Management Trainee

Des Plaines, IL · On-site

$62K/yr

... Dayton Freight's operations, as well as gain knowledge of our Company, culture, and the ... a management position within our Company. Responsibilities * Learn the LTL Industry * Gain ...

Edge Logistics

People Operations Manager

Chicago, IL · On-site

Description: About Edge Logistics Edge Logistics is a performance-driven freight brokerage and ... We are seeking a People Operations Manager for our Chicago or Scottsdale office. Position Summary ...

Dayton Freight

Management Trainee

Des Plaines, IL

$60K - $70K/yr

... Dayton Freight's operations, as well as gain knowledge of our Company, culture, and the ... a management position within our Company. * Learn the LTL Industry * Gain experience in the ...

Dayton Freight

Management Trainee

Crest Hill, IL · On-site

$60K - $70K/yr

... Dayton Freight's operations, as well as gain knowledge of our Company, culture, and the ... a management position within our Company. Responsibilities * Learn the LTL Industry * Gain ...

Dayton Freight

Management Trainee

Crest Hill, IL

$60K - $70K/yr

... Dayton Freight's operations, as well as gain knowledge of our Company, culture, and the ... a management position within our Company. * Learn the LTL Industry * Gain experience in the ...

Edge Logistics

People Operations Manager

Chicago, IL

Description: About Edge Logistics Edge Logistics is a performance-driven freight brokerage and ... We are seeking a People Operations Manager for our Chicago or Scottsdale office. Position Summary ...

Dayton Freight

Management Trainee

Des Plaines, IL

$60K - $70K/yr

... Dayton Freight's operations, as well as gain knowledge of our Company, culture, and the ... a management position within our Company. Responsibilities * Learn the LTL Industry * Gain ...

Dayton Freight

Management Trainee

Crest Hill, IL · On-site

$60K - $70K/yr

... Dayton Freight's operations, as well as gain knowledge of our Company, culture, and the ... a management position within our Company. Responsibilities * Learn the LTL Industry * Gain ...

Zapp

US Buying & Operations Manager

Chicago, IL · On-site +1

$80K - $120K/yr

US Buying & Operations Manager Location: NYC, SF, LA, CHI or MIA - Full-time (remote) We are ... Own the end-to-end logistics of moving stock from the US to our UK DC: freight forwarding ...

The LaSalle Group

Operations Coordinator

Itasca, IL · On-site

$20 - $25/hr

Partner closely with dispatch and account management to troubleshoot and resolve delivery issues * Support high-value freight operations while maintaining accurate shipment data and compliance * Use ...

Dayton Freight

Operations Supervisor

Crest Hill, IL · On-site

$70K/yr

Set up appointment freight deliveries * Perform and or assists with billing, rating, manifesting ... In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ...

Dayton Freight

Operations Supervisor

Crest Hill, IL · On-site

$70K/yr

Set up appointment freight deliveries * Perform and or assists with billing, rating, manifesting ... In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ...

Dayton Freight

Operations Supervisor

Crest Hill, IL

$70K/yr

Set up appointment freight deliveries * Perform and or assists with billing, rating, manifesting ... In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and ...

Edge Logistics

People Operations Manager

Chicago, IL · On-site

About Edge Logistics Edge Logistics is a performance-driven freight brokerage and logistics company ... We are seeking a People Operations Manager for our Chicago or Scottsdale office. Position Summary ...

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All JobsFreight Operations JobsFreight Operations Manager JobsFreight Operations Manager Jobs in Chicago, IL

Freight Operations Manager information

See Chicago, IL salary details

$31.9K

$65.4K

$122.1K

How much do freight operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for freight operations manager in Chicago, IL is $65,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $79,800.00 per year, depending on experience, location, and employer.

What does a freight operations manager do?

A Freight Operations Manager oversees the daily operations involved in transporting goods by road, rail, sea, or air. They coordinate logistics, manage staff, ensure compliance with regulations, and work to optimize efficiency and cost-effectiveness in the shipping process. Responsibilities also include liaising with clients, handling documentation, and addressing any issues that may arise during transit. Their role is critical in ensuring that goods are delivered on time and in good condition while maintaining high standards of safety and customer service.

What are the key skills and qualifications needed to thrive as a freight operations manager, and why are they important?

To excel as a Freight Operations Manager, you need expertise in logistics, supply chain management, and transportation regulations, typically supported by a relevant degree and industry experience. Familiarity with transportation management systems (TMS), warehouse management software, and certifications such as Certified Supply Chain Professional (CSCP) are often required. Strong leadership, problem-solving, and communication skills set top performers apart in this role. These competencies ensure efficient and cost-effective freight movement while maintaining compliance and customer satisfaction.

What are some common challenges faced by freight operations managers, and how can they be addressed?

Freight Operations Managers often face challenges such as coordinating logistics across multiple carriers, managing tight delivery schedules, and handling unexpected disruptions like weather delays or equipment failures. Effective communication, robust contingency planning, and leveraging technology for real-time tracking can help address these issues. Building strong relationships with carriers and team members also ensures smoother operations and quicker problem resolution. Staying adaptable and proactive is key to maintaining efficiency in a fast-paced freight environment.

What is the difference between Freight Operations Manager vs Logistics Coordinator?

AspectFreight Operations ManagerLogistics Coordinator
CredentialsTypically requires a bachelor’s degree in logistics, supply chain, or related field; certifications like CLTD are commonOften requires a high school diploma or associate’s degree; certifications like CCLP are beneficial
Work EnvironmentOversees freight operations, manages teams, and coordinates shipments in warehouses or transportation hubsCoordinates shipments, tracks deliveries, and communicates with carriers and clients in office or warehouse settings
Employer & Industry UsageUsed in transportation, shipping, and logistics companies to manage freight movementCommon in supply chain departments for coordinating logistics activities

The Freight Operations Manager focuses on overseeing freight movement, managing teams, and ensuring efficient transportation operations. In contrast, the Logistics Coordinator handles day-to-day shipment coordination, tracking, and communication. Both roles are essential in supply chain management but differ in scope and responsibilities.

What are popular job titles related to Freight Operations Manager jobs in Chicago, IL?

For Freight Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Freight Operations Manager jobs in Chicago, IL look for?

The top searched job categories for Freight Operations Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Freight Operations Manager jobs?

Cities near Chicago, IL with the most Freight Operations Manager job openings:

Freight Operations Manager jobs near you
Infographic showing various Freight Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,421 per year, or $31.5 per hour.

Logistics Specialist Forwarding Operations: Air Freight & Expedited Services

Northlake, IL • On-site

CDN LOGISTICS INC
Transportation and Warehousing • 501 - 1,000 employees
Learn more about CDN LOGISTICS INCexternal

$45K - $65K/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Position Description:
For more than 40 years, The Custom Companies, Inc. has set the standard in full-service logistics, providing tailored solutions including Less Than Truckload (LTL), Ground & Air Expedited Services, Full/Partial Truckload, Specialized Services, and Warehousing. Backed by decades of experience and direct access to transportation assets, we deliver smarter, faster, and more reliable solutions, earning the trust of clients nationwide.

About the Opportunity

Forwarding Operations Specialist

We are seeking a dependable, detail-oriented Forwarding Operations Specialist to join our Air Freight & Expedited Services team in Northlake, IL.
Schedule: Monday–Friday, 12:00 PM–9:00 PM

This is a late-shift, hybrid operations position combining office-based transportation coordination with hands-on dock and warehouse responsibilities. This role is critical to supporting our afternoon and evening operations and ensuring time-sensitive freight continues moving efficiently through the later hours of the day.
The Forwarding Operations Specialist will support the daily movement, handling, tracking, and processing of customer freight from shipment acceptance through final delivery. The ideal candidate understands the fast-paced nature of transportation and is comfortable moving between shipment coordination, carrier and driver communication, system updates, and hands-on freight operations.

Key Responsibilities

Forwarding Operations
•Coordinate daily freight forwarding activities from shipment acceptance through final delivery.
•Enter, maintain, and manage accurate shipment information within the Transportation Management System (TMS).
•Review shipment details, including piece counts, weight and dimensions, routing requirements, service levels, and delivery requirements.
•Coordinate pickups, deliveries, routing, and carrier assignments.
•Monitor shipments in transit and provide proactive status updates.
•Identify and assist with resolving operational exceptions, delays, and service issues.
•Ensure required shipment documentation is accurate, complete, and properly maintained.

Dock & Warehouse Operations
•Provide hands-on support for daily dock and warehouse activities.
•Assist with freight receiving, inspection, staging, consolidation, loading, and unloading.
•Prepare pallets and organize freight for efficient movement and dispatch.
•Verify freight against Bills of Lading (BOLs), manifests, and other shipping documentation.
•Follow proper freight handling procedures to help prevent damage, shortages, and shipment errors.
•Maintain a clean, safe, and organized dock environment.

Air Freight & Expedited Services
•Support the preparation and movement of time-critical and expedited shipments.
•Assist with airport transfers, airline tender requirements, expedited recoveries, and critical shipment handling.
•Coordinate closely with Operations and Carrier Sales teams to ensure urgent shipments move successfully.
•Provide reliable operational coverage during the late shift to support time-sensitive afternoon and evening freight movements.
•Support after-hours or emergency transportation requirements when necessary.

Freight Accuracy & Quality Control
•Inspect inbound and outbound freight for accuracy and condition.
•Verify labels, piece counts, packaging, documentation, and special handling requirements.
•Immediately report discrepancies, damages, shortages, or documentation issues.
•Support claims prevention through accurate processing and proper freight handling.

Carrier & Driver Coordination
•Assist drivers with pickup and delivery activities.
•Verify carrier documentation and shipment requirements.
•Coordinate dock appointments and freight handoffs.
•Maintain professional relationships with drivers and transportation partners.
•Help support efficient driver turnaround times.

Customer & Operational Support
•Support Operations and Account Management teams with accurate shipment information and updates.
•Communicate shipment status and operational information as needed.
•Escalate service concerns and operational exceptions promptly.
•Help ensure customer commitments are met through accurate and efficient freight handling.

Safety & Compliance
•Follow all company safety procedures and warehouse guidelines.
•Maintain compliance with applicable OSHA requirements and TSA security procedures.
•Follow customer-specific handling requirements and established freight-handling standards.
•Maintain accurate operational records and required documentation.
•Promote a safe, organized, and accountable working environment.

Qualifications
•Previous experience in transportation, freight forwarding, warehouse, distribution, or logistics operations preferred.
•Knowledge of air freight, expedited transportation, LTL, or distribution operations strongly preferred.
•Ability and willingness to work the scheduled Monday–Friday, 12:00 PM–9:00 PM late shift.
•Ability and willingness to work in both office and warehouse/dock environments.
•Strong organizational skills and attention to detail.
•Ability to prioritize multiple shipments and responsibilities in a fast-paced environment.
•Strong communication and problem-solving skills.
•Ability to work effectively with customers, drivers, carriers, and internal teams.
•Ability to safely handle freight and operate applicable warehouse equipment.
•Flexibility to support time-sensitive or emergency transportation needs when required.

What We Offer
We take care of our people the way they take care of our customers. Our benefits and rewards are designed to support your health, family, and future.
  • Comprehensive benefits—medical, dental, vision, and life insurance; details on coverage and shared costs are reviewed during the interview process. Benefits are offered as a shared-cost program to balance affordability with sustainable, high-quality coverage.
  • 401(k) with company match to help you plan for long-term financial security
  • Paid vacation and holidays—including your birthday!
  • Supplemental insurance options such as disability, voluntary life, and legal coverage
  • Employee recognition and referral incentives that reward performance and teamwork
  • Career growth and training opportunities for those who want to learn and advance
  • Proudly 100% Veteran-owned, built on respect, reliability, and shared success
Equal Employment Opportunity Statement
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to creating an inclusive workplace that respects and celebrates the diverse backgrounds, perspectives, and talents of all employees.





Compensation details: 45000-65000 Hourly Wage


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