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Freight Operations Manager Jobs in Boston, MA (NOW HIRING)

TJX Companies

Freight Payment Coordinator

Marlborough, MA · On-site

$21.90 - $27.90/hr

As a Freight Payment Coordinator, you play a key role in supporting transportation and logistics operations by managing invoice accuracy, resolving payment and system issues, and collaborating with ...

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Freight Operations Manager information

See Boston, MA salary details

$33.7K

$68.9K

$128.7K

How much do freight operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for freight operations manager in Boston, MA is $68,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $84,200.00 per year, depending on experience, location, and employer.

What does a freight operations manager do?

A Freight Operations Manager oversees the daily operations involved in transporting goods by road, rail, sea, or air. They coordinate logistics, manage staff, ensure compliance with regulations, and work to optimize efficiency and cost-effectiveness in the shipping process. Responsibilities also include liaising with clients, handling documentation, and addressing any issues that may arise during transit. Their role is critical in ensuring that goods are delivered on time and in good condition while maintaining high standards of safety and customer service.

What are the key skills and qualifications needed to thrive as a freight operations manager, and why are they important?

To excel as a Freight Operations Manager, you need expertise in logistics, supply chain management, and transportation regulations, typically supported by a relevant degree and industry experience. Familiarity with transportation management systems (TMS), warehouse management software, and certifications such as Certified Supply Chain Professional (CSCP) are often required. Strong leadership, problem-solving, and communication skills set top performers apart in this role. These competencies ensure efficient and cost-effective freight movement while maintaining compliance and customer satisfaction.

What are some common challenges faced by freight operations managers, and how can they be addressed?

Freight Operations Managers often face challenges such as coordinating logistics across multiple carriers, managing tight delivery schedules, and handling unexpected disruptions like weather delays or equipment failures. Effective communication, robust contingency planning, and leveraging technology for real-time tracking can help address these issues. Building strong relationships with carriers and team members also ensures smoother operations and quicker problem resolution. Staying adaptable and proactive is key to maintaining efficiency in a fast-paced freight environment.

What is the difference between Freight Operations Manager vs Logistics Coordinator?

AspectFreight Operations ManagerLogistics Coordinator
CredentialsTypically requires a bachelor’s degree in logistics, supply chain, or related field; certifications like CLTD are commonOften requires a high school diploma or associate’s degree; certifications like CCLP are beneficial
Work EnvironmentOversees freight operations, manages teams, and coordinates shipments in warehouses or transportation hubsCoordinates shipments, tracks deliveries, and communicates with carriers and clients in office or warehouse settings
Employer & Industry UsageUsed in transportation, shipping, and logistics companies to manage freight movementCommon in supply chain departments for coordinating logistics activities

The Freight Operations Manager focuses on overseeing freight movement, managing teams, and ensuring efficient transportation operations. In contrast, the Logistics Coordinator handles day-to-day shipment coordination, tracking, and communication. Both roles are essential in supply chain management but differ in scope and responsibilities.

What are the most commonly searched types of Freight Operations jobs in Boston, MA?

The most popular types of Freight Operations jobs in Boston, MA are:

What are popular job titles related to Freight Operations Manager jobs in Boston, MA?

For Freight Operations Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Freight Operations Manager jobs in Boston, MA look for?

The top searched job categories for Freight Operations Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Freight Operations Manager jobs?

Cities near Boston, MA with the most Freight Operations Manager job openings:

Freight Operations Manager jobs near you
Infographic showing various Freight Operations Manager job openings in Boston, MA as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,939 per year, or $33.1 per hour.

Omni Channel Distribution & 3PL Operations Manager

Formlabs

Somerville, MA • On-site

$75K - $115K/yr

Full-time

Re-posted 7 days ago

Job description

About Formlabs:
Do you want to change how the world creates?
At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and manufacture faster than ever before.
We're a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you're ready to shape the future of fabrication, come build it with us.
Your Impact: Formlabs is a team of hands-on builders reinventing how the world makes physical things. As a Omni Channel Distribution & 3PL Operations Manager, you are the guardian of that customer experience. You will oversee our regional 3PL partners, ensuring our outbound engine is both high-velocity and cost-effective. You'll go beyond daily coordination to own the analytics of our fulfillment spend-identifying margin leakage and optimizing our carrier networks. If you are a data-driven professional who wants to sit at the intersection of operational excellence and financial performance, help us deliver the future of fabrication.
What You'll Do:
  • Lead regional outbound operations by overseeing the daily fulfillment lifecycle, ensuring 3PL partners meet strict SLAs for order processing, packaging quality, and carrier handoffs.
  • Oversee regional fulfillment and outbound shipping budgets, identifying and executing on opportunities to reduce "Cost per Order" through zone skipping, carrier diversification, and packaging optimization.
  • Direct fulfillment analytics by partnering with the Data/Systems team to build and maintain dashboards tracking key performance drivers, including OTIF (On-Time In-Full) and shipping margin leakage.
  • Collaborate on new product launches and seasonal surges, modeling fulfillment costs and ensuring regional infrastructure is prepared for volume spikes and unique handling requirements.
  • Drive the evolution of outbound routing guides, prioritizing cost-effective carrier selection while maintaining the "Estimated Delivery Date" (EDD) promised to the customer.
  • Integrate exception and recovery data into the continuous improvement process, analyzing "failed delivery" trends to identify root causes and implement corrective actions that reduce reshipment costs.
  • Mentor junior coordinators on analytical rigor, coaching the team on how to use logistics data to justify operational changes and negotiate with regional vendors.
  • Lead the strategy for regional reverse logistics and cross-border distribution (e.g., US-to-Canada), optimizing for both tax compliance and customer transit times.

About You:
  • Bachelor's degree in Supply Chain, Finance, Business Analytics, or a related field.
  • Progressive experience in E-commerce fulfillment, 3PL management, or outbound logistics.
  • Strong financial acumen with proven experience managing logistics budgets, conducting freight bill audits, and performing cost-benefit analyses.
  • Exceptional analytical skills and a data-driven mindset, with the ability to navigate ERP/WMS data and translate spreadsheets into strategic narratives for leadership.
  • Excellent communication and stakeholder management skills, with the ability to "speak the language" of both the warehouse floor and the finance department.
  • A proven ability to solve complex operational problems while maintaining a relentless focus on the customer experience and organizational profitability.

Bonus Skills:
  • Advanced proficiency in Excel (Power Query/VBA) or SQL for independent data extraction and reporting.
  • Experience with Shopify's back-end fulfillment logic and its integration with global 3PL networks.
  • Familiarity with "Total Landed Cost" modeling and international VAT/Tax implications on regional fulfillment.

Compensation
We are all owners of Formlabs and direct beneficiaries of our success. We believe that equity is a critical component of compensation at Formlabs, and we want our newest team members to understand the potential value of their equity compensation. Full time employees receive equity, in the form of RSUs. Your financial investment will grow with us in accordance to your impact.
At Formlabs, base pay is one part of our total compensation package and is determined within a range. Your base pay will depend on your skills, qualifications, experience, location and expected impact on the organization.
The annual base pay range for this role is:
$75,000-$115,000 USD

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