ZipRecruiter

Log In

1

Freight Forwarding Operations Jobs (NOW HIRING)

Pasona N A, Inc.

Operations Coordinator

Carson, CA

$20 - $24/hr

The role supports international freight forwarding operations by coordinating with vendors, brokers, and carriers to ensure smooth and compliant cargo movement, while maintaining excellent ...

next page

Showing results 1-20

People also search for

All JobsFreight Forwarding Operations Jobs

Freight Forwarding Operations information

See salary details

$11

$19

$30

How much do freight forwarding operations jobs pay per hour?

As of May 30, 2026, the average hourly pay for freight forwarding operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Freight Forwarding Operations, and why are they important?

To thrive in Freight Forwarding Operations, you need strong organizational skills, attention to detail, and a solid understanding of logistics and international trade regulations, often supported by a degree in logistics or supply chain management. Familiarity with freight management software, Incoterms, and customs documentation systems is typically required. Excellent communication, problem-solving, and multitasking abilities are crucial soft skills for managing shipments and liaising with clients and partners. These skills ensure efficient, compliant, and cost-effective movement of goods across global supply chains.

What are some common challenges faced in a Freight Forwarding Operations role, and how can I prepare for them?

Freight Forwarding Operations professionals often encounter challenges such as managing tight shipping deadlines, navigating complex customs regulations, and coordinating with multiple stakeholders across different time zones. To prepare, it's important to develop strong organizational skills, stay updated on international trade regulations, and be comfortable using logistics software. Building effective communication skills is also crucial, as you'll regularly interact with clients, carriers, and customs officials to ensure shipments move smoothly and efficiently.

What are freight forwarding operations?

Freight forwarding operations involve managing the logistics of transporting goods from one location to another, usually across international borders. Professionals in this field coordinate shipments, arrange transportation by air, sea, or land, handle customs documentation, and ensure compliance with regulations. They act as intermediaries between shippers and carriers to ensure goods are delivered efficiently, cost-effectively, and safely. Freight forwarding operations are essential for global trade, helping businesses move products worldwide.

What is the difference between Freight Forwarding Operations vs Customs Broker?

AspectFreight Forwarding OperationsCustoms Broker
CredentialsLogistics certifications, freight forwarding licensesCustoms broker licenses, import/export certifications
Work EnvironmentLogistics companies, freight terminals, shipping yardsCustoms offices, import/export firms, shipping ports
Employer & IndustryShipping companies, freight forwarding firmsImport/export companies, customs agencies
Primary FocusManaging freight movement, booking, documentationClearing goods through customs, compliance, tariffs

While both roles are essential in international shipping, Freight Forwarding Operations focus on coordinating the movement of goods from origin to destination, handling logistics and documentation. Customs Brokers specialize in clearing goods through customs, ensuring compliance with regulations and tariffs. Understanding these differences helps businesses choose the right professional for their shipping needs.

What cities are hiring for Freight Forwarding Operations jobs? Cities with the most Freight Forwarding Operations job openings:
What are the most commonly searched types of Freight Forwarding Operations jobs? The most popular types of Freight Forwarding Operations jobs are:
What states have the most Freight Forwarding Operations jobs? States with the most job openings for Freight Forwarding Operations jobs include:
Freight Forwarding Operations jobs near you
Infographic showing various Freight Forwarding Operations job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, 1% Temporary, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Director of Freight Forwarding / Branch General Manager

DHD Consulting

Compton, CA

$85K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

About the job Director of Freight Forwarding / Branch General Manager
Position Summary
We are seeking a proactive, entrepreneurial-minded Director of Freight Forwarding / Branch
General Manager to lead and grow our freight forwarding operations. This is a high-impact
leadership role where you will oversee all aspects of the business, including sales, marketing, operations, customer service, P&L management, and employee development. As we continue to expand our U.S. footprint, we are looking for a self-starter who can drive business development efforts, build strategic partnerships, and scale both revenue and service capability. This role is ideal for a candidate who thrives in a growth-stage environment, is not afraid to get hands-on, and is comfortable making strategic decisions while leading by example. Fluency in Korean and English is required to communicate effectively with headquarters, partners, and clients.
Key Responsibilities
Business Development & Growth
  • Proactively identify and pursue new business opportunities in freight forwarding and logistics.
  • Develop and maintain strong relationships with key customers and partners.
  • Represent the company externally to grow brand presence and regional influence.
  • Launch and execute initiatives to penetrate new markets and drive consistent revenue growth.
Strategic Leadership & P&L Ownership
  • Own and manage the branchs full Profit & Loss (P&L) accountability.
  • Set short- and long-term goals for sales and operational performance.
  • Lead budget planning, forecasting, and KPI tracking.
Freight Forwarding Operations
  • Oversee air, ocean, import/export, and domestic freight operations.
  • Ensure service excellence, compliance, and continuous process improvement.
  • Lead vendor and carrier negotiations and manage service-level agreements (SLAs).
Team Leadership & HR Management
  • Hire, train, and mentor staff across operations, sales, and support.
  • Drive a high-performance culture by setting clear expectations and leading by example.
Handle performance reviews, disciplinary actions, and ongoing professional
development.
Customer Experience & Communication
  • Foster a customer-first culture and ensure seamless handling of escalations and service delivery.
  • Establish proactive communication protocols with internal teams and external clients.
  • Maintain transparency and responsiveness across all departments.
Contract, Vendor & Compliance Management
  • Oversee contract administration, rate filings, and legal documentation with clients and vendors.
  • Ensure compliance with all local, federal, and international trade regulations.
  • Serve as the key contact for regulatory bodies and service partners.
Qualifications
  • Minimum 710 years of freight forwarding or logistics experience, with at least 3 years in a senior leadership role.
  • Proven ability to build new business and grow existing accounts.
  • Strong understanding of freight operations, customs compliance, and international logistics.
  • Full P&L management experience.
  • Bilingual in Korean and English (spoken and written) Required.
  • Excellent leadership, negotiation, and client relationship management skills.
  • Proficiency with logistics systems (e.g., Cargowise, SAP, etc.) and Microsoft Office.
  • Bachelors degree in Business, Logistics, Supply Chain, or related field (MBA is a plus).
Key Traits
  • Proactive and Strategic Thinker
  • Entrepreneurial and Revenue-Driven
  • Confident Decision Maker
  • Strong Leadership and Team Management
  • Bilingual Communicator (Korean/English)
  • Results-Oriented with High Accountability
Work Conditions
  • Salary: $85,000$105,000 (based on experience)
  • Employment Type: Full-Time, On-Site
  • Location: Compton, CA
  • Work Hours: MondayFriday, 8:00 AM 5:00 PM
Company Benefits
  • Health, Dental, Vision Insurance 100% coverage for you and your family
  • Paid Time Off
  • 401(K) with Company Match
  • Free Daily Lunch Catering
  • Annual Performance-Based Incentives
  • Certification Recognition Program

Apply