ZipRecruiter

Log In

1

Freight Forwarding Operations Manager Jobs in Baltimore, MD

EIS Group

Be Seen First

Night Operations Coordinator Freight Forwarding Experience (12pm-9pm)

Hanover, MD · On-site

$25 - $30/hr

... operations. Qualifications: * 1-3 years of experience in domestic freight forwarding, logistics, or transportation coordination. * Excellent written and verbal communication skills; comfortable ...

XPO Logistics

Supervisor, Freight Operations

Baltimore, MD · On-site

$62K - $77K/yr

Evaluate, manage, assign and supervise workloads and tasks * Supervise hourly staff across various ... Freight Operations Supervisors are required to: * Lift objects of various shapes, sizes and weights ...

XPO Logistics

Supervisor, Freight Operations

Baltimore, MD · On-site

$62K - $77K/yr

Evaluate, manage, assign and supervise workloads and tasks * Supervise hourly staff across various ... Freight Operations Supervisors are required to: * Lift objects of various shapes, sizes and weights ...

XPO

Supervisor, Freight Operations

Baltimore, MD · On-site

$62K - $77K/yr

Evaluate, manage, assign and supervise workloads and tasks * Supervise hourly staff across various ... Freight Operations Supervisors are required to: * Lift objects of various shapes, sizes and weights ...

Maersk

Conversion Operations Support

Joppa, MD · On-site

The Operations Support is responsible for controlling freight forwarding shipments into and out of ... management system Quoting, costing and invoicing of international shipments, air, ocean and ground ...

Maersk

Conversion Operations Support

Joppa, MD · On-site

The Operations Support is responsible for controlling freight forwarding shipments into and out of ... management system Quoting, costing and invoicing of international shipments, air, ocean and ground ...

next page

Showing results 1-20

All JobsFreight Forwarding Operations JobsFreight Forwarding Operations Manager JobsFreight Forwarding Operations Manager Jobs in Baltimore, MD

Freight Forwarding Operations Manager information

See Baltimore, MD salary details

$34.8K

$73.9K

$113.8K

How much do freight forwarding operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for freight forwarding operations manager in Baltimore, MD is $73,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,600.00 and $89,400.00 per year, depending on experience, location, and employer.

What is a freight forwarding operations manager?

Freight Forwarding Operations Managers are professionals responsible for overseeing the logistics and transportation processes involved in moving goods internationally or domestically. They coordinate shipments, manage documentation, ensure compliance with regulations, and supervise teams to ensure efficient and timely delivery of cargo. Their role involves liaising with shippers, carriers, customs officials, and clients to resolve issues and optimize the supply chain. Effective managers in this field combine knowledge of logistics, customer service, and regulatory requirements to keep operations running smoothly.

What is the difference between Freight Forwarding Operations Manager vs Freight Coordinator?

AspectFreight Forwarding Operations ManagerFreight Coordinator
ResponsibilitiesOversees entire freight operations, manages teams, develops strategiesCoordinates shipments, communicates with clients and carriers, tracks cargo
Required CredentialsLogistics certifications, experience in freight managementBasic logistics knowledge, often entry-level
Work EnvironmentOffice-based, supervisory role, often in logistics companiesOffice and warehouse, operational focus
Industry UsageCommonly used in large freight and logistics companiesUsed across various shipping and freight firms

The Freight Forwarding Operations Manager focuses on overseeing and strategizing freight operations, requiring leadership and management skills. In contrast, the Freight Coordinator handles day-to-day shipment coordination and client communication. Both roles are essential in logistics but differ in scope and responsibilities.

What are some common challenges faced by a freight forwarding operations manager and how can they be addressed?

A Freight Forwarding Operations Manager often faces challenges such as coordinating logistics across multiple time zones, managing last-minute shipment changes, and ensuring compliance with international trade regulations. Successfully addressing these issues requires proactive communication with carriers, clients, and customs officials, as well as staying up-to-date on regulatory changes. Implementing robust tracking systems and fostering a culture of flexibility within the team can also help streamline operations and minimize disruptions.

What are the key skills and qualifications needed to thrive as a freight forwarding operations manager?

To thrive as a Freight Forwarding Operations Manager, you need in-depth knowledge of international logistics, supply chain management, and customs regulations, often supported by a degree in logistics or business and relevant industry experience. Familiarity with freight management systems, customs clearance software, and certifications like IATA or FIATA is typically required. Strong leadership, problem-solving, and negotiation skills help you manage teams and coordinate with clients and carriers effectively. These skills are crucial for ensuring efficient, compliant, and cost-effective movement of goods across global markets.
What job categories do people searching Freight Forwarding Operations Manager jobs in Baltimore, MD look for? The top searched job categories for Freight Forwarding Operations Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Freight Forwarding Operations Manager jobs? Cities near Baltimore, MD with the most Freight Forwarding Operations Manager job openings:
Freight Forwarding Operations Manager jobs near you

Business System Analyst | $85K-$100K + Remote | Industry Leading Global Freight Forwarder

PhillyTech.Co

Baltimore, MD • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Company Description
This role is fully remote in the US.
ARE YOU READY TO HELP AN INDUSTRY LEADER DIGITALLY TRANSFORM THEIR LEGACY SOFTWARE WITH NEW MODERN TECHNOLOGY?
Our client is an industry-leading international freight forwarding, customs brokerage, and supply chain management company that has been helping businesses navigate global trade since 1915.
The company is undergoing a major digital transformation initiative focused on retiring legacy systems, rebuilding integrations, implementing modern platforms, and introducing new automation and AI-driven capabilities across the organization. They are actively modernizing the technology stack that powers their operations, customers, vendors, and global partner network.
Culture
This role is ideal for Business Systems Analysts who have worked within freight forwarding or customs brokerage environments, particularly those with experience using CargoWise, Chain.io, Logixboard, or similar freight forwarding technology platforms.
We are looking for someone who naturally takes ownership, enjoys solving ambiguous problems, communicates confidently with stakeholders, and brings energy and initiative to every project. We want builders who create momentum, not people who simply wait for tickets to be assigned.
You understand how international freight forwarding works, including customers, overseas agents, carriers, customs brokerage, and operational workflows. You know how technology supports those operations and enjoy improving them.
Benefits
  • 100% Remote within the United States
  • Comprehensive medical, dental, and vision coverage
  • Discretionary annual bonus opportunity
  • 401(k) with company match
  • Company-paid life and disability insurance
  • Generous PTO program that grows with tenure
  • Professional development and continuous learning opportunities
  • Charitable donation matching program
  • Employee assistance and wellness resources
  • Long-term career growth with a stable, profitable 110+ year old company

Why This Opportunity Is Different
This is an exciting opportunity to help shape the future technology ecosystem of an industry leader to make meaningful investments in automation, integrations, operational efficiency, and digital transformation.
  • Join during a company-wide technology transformation
  • Help replace legacy systems and modernize core infrastructure
  • Work directly with CargoWise, Chain.io, Logixboard, customer integrations, APIs, automation, and the technology that powers international freight forwarding operations.
  • Significant exposure to executive leadership and cross-functional stakeholders
  • Opportunity to grow alongside a rapidly evolving technology organization
  • Collaborative, entrepreneurial culture where initiative and ownership are valued
  • Stable, profitable company with more than 110 years of success

Job Description
The Business Systems Analyst serves as the bridge between business needs and technical execution. Working closely with the Solutions & Project Manager, you'll partner with operations, technology, customers, vendors, and leadership to deliver systems implementations, integrations, and digital transformation initiatives that improve international freight forwarding operations.
We're looking for someone who takes ownership, communicates confidently with stakeholders, enjoys solving problems, and thrives in a fast-moving environment where initiative is valued.
Responsibilities
  • Support the migration away from legacy systems and modernize core business platforms.
  • Lead and coordinate systems integration projects involving customers, vendors, overseas agents, carriers, and business partners.
  • Support the implementation, optimization, and ongoing enhancement of CargoWise and other freight forwarding technologies such as Chain.io, Logixboard, and related integration platforms when applicable.
  • Gather business requirements, analyze operational workflows, and translate business needs into actionable technical solutions.
  • Coordinate project timelines, testing, UAT, deployments, and successful go-live execution.
  • Partner with operations, technology, customers, vendors, and executive leadership to ensure successful project delivery.
  • Identify opportunities to automate manual processes, improve workflows, and drive digital transformation initiatives across the organization.
  • Support production deployments, troubleshoot implementation issues, and help ensure long long-termess of newly delivered solutions.

Qualifications
  • 3-7+ years of Business Systems Analyst or similar experience within a freight forwarding, customs brokerage, or international logistics organization
  • Hands-on experience with CargoWise strongly preferred. Experience with Chain.io, Logixboard, or similar freight forwarding platforms is also highly desirable.
  • Confident communicator with a high ownership mentality who enjoys working directly with business stakeholders, driving projects forward, and solving problems proactively.
  • Strong experience supporting software implementations, systems integrations, digital transformation initiatives, or business process improvement projects.
  • Proven experience coordinating project timelines, milestones, testing activities, and go-live execution.
  • Ability to manage multiple priorities simultaneously in a fast-moving environment.
  • Self-starter with strong ownership mentality and the ability to operate independently.
  • Entrepreneurial mindset with a desire to build, improve, and drive change rather than simply maintain existing processes.

Additional Information
Interview Process
Round 1
Interview with the Solutions & Project Manager and HR Team.
Round 2
Final Interview with Executive Leadership.
Hiring Decision
Fast, streamlined interview process focused on identifying high-potential candidates who can contribute quickly and grow within the organization.
About SaaS Talent
SaaS Talent is more than just a recruiting company. We're your hiring, business development and growth partner with 20+ years of experience in SaaS and Hi Tech that helps you scale and transform your business. We've worked with 100+ companies and helped them achieve their goals. From streamlining sales, marketing, and operations to hiring ideal talent and getting funding, if you're struggling to grow, we're an ideal choice.
Reach out to us at www.saas-talent.com to learn more about how we can help you
SMS Communication Consent Disclaimer
By applying for this position, you agree to receive text message updates from SaaS Talent related to job opportunities. Standard message and data rates may apply, and messaging frequency varies. Text HELP for help and STOP to cancel. Learn more about our opt-in SMS Communication consent policy here: https://www.saas-talent.com/opt-in-sms-communication-consent

Apply