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Freight Forwarding Coordinator Jobs in Puerto Rico

PR · On-site

$12 - $13/hr

Traffic Logistics Coordinator Handles shipments for customers as per their requirements and ... Education and Experience: * 1 year of Logistics or freight forwarding experience is preferred. * At ...

PR · On-site

$15 - $16/hr

Logistics Coordinator Handles shipments for customers, from the planning stage to the actual ... At least 1 year of Logistics or freight forwarding experience is required. * At least 1 year of ...

PR · On-site

Logistics Coordinator Handles shipments for customers, from the planning stage to the actual ... At least 1 year of Logistics or freight forwarding experience is required. * At least 1 year of ...

CPS NA Transportation Manager

Cidra, PR

$63K - $84K/yr

Manage relationship with 3PL and Freight Forwarders, monitoring KBI. The role can be based in ... Managing coordination and proactive communication to changes of load status with internal/external ...

Freight Forwarding Coordinator information

What does a freight forwarding coordinator do?

A Freight Forwarding Coordinator is responsible for organizing and overseeing the transportation of goods on behalf of clients. They handle documentation, arrange shipments, track cargo, and coordinate with carriers, customs officials, and warehouses to ensure timely delivery. Their role also includes managing logistics, resolving shipment issues, and ensuring compliance with international shipping regulations. Effective communication and problem-solving skills are essential in this position.

Is freight forwarding coordinator a good career?

A freight forwarding coordinator manages the logistics of shipping goods, coordinating with carriers, clients, and customs. It offers opportunities for career growth, requires strong organizational and communication skills, and often involves working in a fast-paced environment with industry-specific software. The role can be stable and rewarding for those interested in supply chain management.

What is the difference between Freight Forwarding Coordinator vs Shipping Coordinator?

AspectFreight Forwarding CoordinatorShipping Coordinator
CredentialsLogistics certifications, familiarity with freight regulationsLogistics or supply chain certifications often preferred
Work EnvironmentGlobal freight and customs offices, freight carriersCompany warehouses, distribution centers
Employer & IndustryFreight forwarding companies, logistics providersManufacturers, retailers, distribution firms
Search & Comparison IntentUnderstanding freight processes, international shippingManaging domestic shipments, delivery schedules

While both roles involve coordinating shipments, a Freight Forwarding Coordinator primarily manages international freight logistics, customs clearance, and global shipping arrangements. In contrast, a Shipping Coordinator typically handles domestic shipping operations, focusing on delivery schedules and carrier coordination within a country. Both roles require strong organizational skills and logistics knowledge but differ mainly in scope and geographic focus.

What are the key skills and qualifications needed to thrive as a freight forwarding coordinator?

To thrive as a Freight Forwarding Coordinator, you need a solid understanding of logistics, international shipping regulations, and supply chain management, often supported by relevant experience or a degree in logistics or business. Familiarity with freight management systems, customs documentation software, and tools like SAP or CargoWise is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating shipments and liaising with clients and carriers. These competencies ensure smooth, compliant, and cost-effective movement of goods across global supply chains.

How does a freight forwarding coordinator typically collaborate with carriers and customs brokers to ensure timely shipments?

A Freight Forwarding Coordinator serves as a vital link between clients, carriers, and customs brokers, regularly communicating to ensure all documentation is accurate and shipments comply with regulations. They coordinate schedules, track cargo movements, and promptly address any issues such as delays or customs holds. Effective collaboration often involves daily updates, proactive problem-solving, and maintaining strong professional relationships to keep shipments on track and customers informed.

What job categories do people searching Freight Forwarding Coordinator jobs in Puerto Rico look for?

The top searched job categories for Freight Forwarding Coordinator jobs in Puerto Rico are:

Infographic showing various Freight Forwarding Coordinator job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, 2% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Traffic Logistics Coordinator

CBX Global

PR • On-site

$12 - $13/hr

Full-time

Re-posted 18 days ago


Job description

Job Title: Traffic Logistics Coordinator

Job Description: Handles shipments for customers as per their requirements and necessities; performs delivery follow-up. The job will address domestic and cartage shipments while ensuring compliance with import/export regulations.

Duties/Responsibilities:

  • Revise shipment instructions once received from agents and handle accordingly.
  • Respond emails in a timely matter.
  • Collect payments as instructions in place, if customer is PIA (before handling) or COD (before releasing freight).
  • Schedule daily pickups with several vendors.
  • Schedule deliveries as per consignee’s requirements.
  • Follow up on pickups and deliveries during transit until freight arrives destination.
  • Verify shipment documentation and confirm that cargo (quantities) matches commercial invoice or packing list and Bill of Ladings.
  • Follow up until cargo arrives to destination and keep the customer updated.
  • Notifies the customer on shipment delays and updates related the shipment.
  • Revise consignment instructions when paperwork is provided by agents.
  • Assist the WHR to identify unknown cargo when needed.
  • Send OHR to customer as needed and requested depending on the account, as customer requirements.
  • Invoice shipments no later than 2 days after service was provided.
  • Send invoice to customer with all back up.
  • If payment center, make sure all is submitted as process in place.
  • Revise BOL’s once the cargo is delivered or picked up to report shortage or damages.
  • Follow up on POD, important to revise POD to read customer notes if any. If there are notes CSA needs to work, solved, and escalated, if needed.
  • Hacienda transmission of domestic shipments. (shipments that apply)
  • Follow up with customer storage charges if applicable.
  • Notify volume changes to direct supervisor and sales representative.
  • Notify the customer/sales representative short or damages cargo upon arrival.
  • Notify cargo damage to claims department with corresponding backup.
  • Responsible to manage several on hand reports.
  • Solve situations and problems in a timely matter.
  • Report and document any irregularities to Supervisor immediately.

Education and Experience:

  • 1 year of Logistics or freight forwarding experience is preferred.
  • At least 1 year of direct customer service experience.
  • A college degree is not required but preferred.

Requires/ Skills/Abilities:

  • Excellent communication skills, both written and verbal in English (required) and Spanish.
  • Good management and organizational skills.
  • Strong problem-solving skills.
  • Able to collaborate in a team-oriented environment.
  • Multi-tasking abilities.
  • Able to work under pressure.