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Freelance Ux Research Jobs (NOW HIRING)

ACI Infotech

UX Researcher

ROLE: UX Researcher Location: REMOTE DURATION: 1+ Years contract About the Role The UX Researcher ... In addition, you will help scale user research at the State of Connecticut by joining a team of ...

Retool Inc.

UX Research Manager

San Francisco, CA · On-site

$194 - $260/hr

WHY WE'RE LOOKING FOR YOU: We're looking for a Senior UX Researcher to inform our product and design strategy, we're reimagining how software gets built in the era of AI, and your research will light ...

Sonsoft Inc

UX Researcher

Roseland, NJ · On-site

Assumes overall responsibility for research methodologies that are leveraged and incorporated ... Identifies the appropriate user experience research methods/activities for each project, and is ...

ACI Infotech

UX Researcher

Remote Experiences Required for This Role UX Research - At least 3 years of experience and use cases with the following: * Conduct primary and secondary user research * Conduct and evaluate ...

ACI Infotech

UX Researcher

Hartford, CT · On-site

About the Role The UX Researcher will support the mission by work with CTDS product designers and ... In addition, you will help scale user research at the State of Connecticut by joining a team of ...

Nastech Global

UX Designer/Researcher

Des Moines, IA · Remote

Contract W2 Primary Focus UX research User-centered design User journey mapping Wireframes and prototypes Design recommendations Accessibility-first design Design documentation and annotations ...

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How much do freelance ux research jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for freelance ux research in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is a freelance UX research?

A Freelance UX Research job involves conducting user research on a contract or project basis to help businesses improve their products, services, and overall user experience. Freelancers often work independently with multiple clients, using methods like interviews, surveys, usability testing, and data analysis to gather insights. They provide recommendations based on user behavior and needs, helping design teams create user-friendly solutions. This role offers flexibility in choosing projects and schedules but requires strong research skills, communication, and self-management.

What are the key skills and qualifications needed to thrive in freelance UX research?

To thrive as a Freelance UX Researcher, you need strong skills in qualitative and quantitative research methods, user testing, and analytical thinking, often backed by a degree in psychology, human-computer interaction, or a related field. Familiarity with tools such as UserTesting, Lookback, Optimal Workshop, and prototyping platforms, as well as UX certifications like NN/g or HFI, is highly beneficial. Excellent communication, stakeholder management, and adaptability set standout freelancers apart in this role. These competencies are crucial for accurately understanding user needs, effectively collaborating with clients, and delivering valuable insights to improve product experiences.

What are the typical projects and responsibilities for a freelance UX researcher?

Freelance UX researchers often work on a variety of projects, such as conducting user interviews, designing and analyzing usability tests, and gathering insights to inform product design decisions. Their responsibilities commonly include collaborating with designers, product managers, and developers to translate research findings into actionable recommendations. Freelancers may also be asked to prepare and present detailed reports to stakeholders, manage their own project timelines, and adapt research approaches for diverse client needs. The work is dynamic and requires managing multiple projects simultaneously, offering variety and the opportunity to develop a broad skill set.

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Freelance Ux Research jobs near you
Infographic showing various Freelance Ux Research job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

Senior UX Researcher & Designer

Addison Group

Fort Worth, TX • Remote

$110K - $130K/yr

Other

Medical, Dental, Vision

Re-posted 28 days ago

Job description

Senior UX Researcher & Designer

Location: Fort Worth, TX (Hybrid)

Schedule: Hybrid | Remote Monday & Friday | Onsite Tuesday–Thursday

Salary: $110,000–$130,000 + Bonus + Employee Ownership Program

About Our Client

Our client is an established and growing financial services organization headquartered in Fort Worth, TX with more than 3,500 employees nationwide. For decades, they have been committed to delivering exceptional customer experiences while investing heavily in digital transformation, user experience, and enterprise technology initiatives. As part of this continued growth, they are expanding their Experience Design organization with a newly created Senior UX Researcher & Designer position.

Position Summary

Our client is seeking a Senior UX Researcher & Designer to partner directly with the Director of User Experience in driving enterprise-wide customer experience initiatives. This role combines quantitative UX research, UX strategy, research operations, and service design to influence product direction and business decisions through meaningful customer insights.

This is not a traditional UX research role focused solely on usability testing. Instead, you'll serve as a strategic research partner responsible for owning quantitative research initiatives while helping establish scalable research processes, governance, and operational excellence across the UX organization.

The ideal candidate will be considered a power user within Qualtrics, leading end-to-end research efforts while supporting future integrations with enterprise platforms such as Salesforce.

Key Responsibilities

  • Lead end-to-end quantitative UX research projects from planning through final recommendations.
  • Design, build, administer, and analyze complex surveys using Qualtrics.
  • Create dashboards, analytical reports, and executive-ready presentations that translate customer insights into business recommendations.
  • Manage Qualtrics participant directories, research assets, and survey infrastructure.
  • Partner with UX leadership to establish standardized research methodologies, governance, and best practices.
  • Collaborate with Product, Technology, Design, and Business stakeholders throughout the product lifecycle.
  • Support project intake processes, research operations, and service strategy initiatives.
  • Document research findings through journey maps, whiteboards, interview notes, process documentation, and design artifacts.
  • Help prepare the organization for future CRM integration initiatives, including Salesforce.
  • Drive continuous improvement initiatives around UX research operations and organizational processes.

Required Qualifications

  • Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Human Factors, User Experience, Design, Marketing Research, Information Science, or a related field.
  • 5+ years of UX Research experience with significant ownership of quantitative research initiatives.
  • Advanced expertise with Qualtrics, including:
    • Survey development
    • Dashboard creation
    • Reporting & analytics
    • Directory management
    • Participant management
  • Experience leading end-to-end quantitative research projects.
  • Strong analytical skills with the ability to translate research into actionable product and business recommendations.
  • Experience developing UX research processes, governance, and operational standards.
  • Strong documentation skills, including research synthesis, journey mapping, design documentation, and whiteboarding.
  • Excellent communication and presentation skills with executive-level stakeholders.

Preferred Qualifications

  • Financial Services or FinTech experience.
  • Digital banking or other regulated industry experience.
  • Enterprise UX Research or Research Operations (ResearchOps) experience.
  • Experience supporting enterprise Qualtrics implementations.
  • Familiarity with Salesforce or CRM integrations.
  • Service Design experience.
  • Customer Journey Mapping.
  • Design Thinking facilitation.
  • Agile software development experience.
  • E-commerce or digital customer experience background.

What You'll Receive

  • Competitive base salary of $110,000–$130,000
  • Annual performance bonus
  • Employee Stock Ownership Program (ESOP)
  • Comprehensive medical, dental, and vision benefits
  • Flexible hybrid work schedule
  • Strong executive support and visibility within a growing UX organization
  • Opportunity to influence enterprise-wide customer experience strategy

Work Environment

This is a hybrid position requiring onsite collaboration Tuesday through Thursday, with remote flexibility on Monday and Friday. Leadership promotes a flexible work environment that supports work-life balance while encouraging collaboration and innovation.

Hiring Process

  • Initial virtual interview with UX leadership
  • Second virtual interview with cross-functional stakeholders
  • Final onsite panel interview with UX leadership and senior business leaders

If you're passionate about quantitative UX research, customer insights, and helping shape enterprise digital experiences through data-driven decision making, we'd love to hear from you.