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Client Success Coach (CSM)

$8K - $12K/mo

We're looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu ... You have another full-time job or multiple freelance clients * You struggle with structure ...

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As of Jun 7, 2026, the average yearly pay for freelance success coach in the United States is $44,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $51,000.00 per year, depending on experience, location, and employer.
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Client Success Coach (CSM)

Impact Clients

Remote

$8K - $12K/mo

Full-time

Posted 5 days ago

Job description

We're looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu's online education company. Our mission is simple: help everyday people launch impactful online digital arbitrage businesses that transform lives-starting with their own.
If you're someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people's lives, keep reading.
About Us:
Richard Yu is an online business coach with:
  • 100K+ subscribers on YouTube → youtube.com/richardyu1
  • A growing personal brand on Instagram → instagram.com/richardyuzee

Our company is fast-paced, and rooted in service. We're building a world-class education platform to help people turn their knowledge into income through coaching and consulting.
About The Role:
This is a remote, full-time position. You must be available during 8AM-5PM EST, Monday to Friday. On average, you'll work up to 9 hours per day, and some days will require a little more effort of 10 hours.
You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable, we're in the coaching business.
Requirements
Here are the requirements:
  • You must be able to commit full time hours (Our office hours are 9 AM - 6 PM EST, though if you are different time zones we're super open minded)
  • You will be conducting new onboarding calls daily to welcome in new students.
  • You will be conducting check in coaching calls daily, to hold accountable, motivate, and inspire students inside the program (must be comfortable jumping on 1:1 Zoom calls or recording Loom videos as needed.
  • You will be messaging clients on a daily basis, in order to hold them accountable to their plan of execution towards their goals and moderating the community.
  • Weekly group coaching calls answering client questions
  • Must have strong communication/interpersonal skills so we can put you in front of our clients and you can confidently answer their questions and guide their decisions
  • Help innovate our products by creating and producing new video trainings/worksheets to deliver a world-class experience.
  • Taking renewal / upgrade calls with clients and enrolling them into our backend coaching programs.
  • Should be proficient or at least knowledgeable about our tech stack (Loom, ActiveCampaign, Slack, Zapier, Calendly, GSuite, CRM, etc.) - you should be familiar with the above tools, or have a willingness to learn these VERY quickly if hired.
  • Your role will constantly be changing. A big part of this job is to stay on your toes, always ready for action and change.
  • You will be responsible for daily reporting on multiple communication channels (Slack, text message, spreadsheets, etc.,) and so a high attention to detail and compliance with standard operating procedures is essential.
  • You must have a high attention to detail and understand systems/processes so you are able to innovate new, more efficient SOPs (processes) to ensure our Fulfillment Team hits their KPIs

WHO THIS IS FOR:
  • A coach or mentor at heart-you love helping people
  • Clear, professional communicator (spoken and written English)
  • Experienced with organic marketing on Instagram/Facebook/TikTok (creating reels, organic posts, to generate organic leads)
  • Sales background
  • Able to handle fast-paced environments, multiple clients, and changing priorities
  • Willing to grow with us long-term (3+ years)-this isn't a side hustle
  • Open to feedback and constructive coaching (we'll train you, but we expect growth)
  • Comfortable with tools like Loom, Calendly, Slack, GSuite, CRMs, etc-or willing to learn fast

WHO THIS IS NOT FOR:
  • You have another full-time job or multiple freelance clients
  • You struggle with structure, deadlines, or fast execution
  • You dislike being challenged to improve daily

Benefits
Expected Earnings (Rev share on book of business): $8,000-$12,000 USD/month (depending on experience)
Commission opportunities: % on referrals, upgrades, renewals, and pending payment collections.

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