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Freelance Remote Health Insurance Customer Service Jobs in Raleigh, NC

IQVIA

Freelance Independent Rater

Raleigh, NC · Remote

$62K - $156K/yr

... Remote Flexible Working Hours Freelance Contract What We're Looking For Professionals with ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Freelance Independent Rater

Durham, NC · Remote

$62K - $156K/yr

... Remote Flexible Working Hours Freelance Contract What We're Looking For Professionals with ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Freelance Independent Rater

Durham, NC · Remote

$62K - $156K/yr

... Remote Flexible Working Hours Freelance Contract What We're Looking For Professionals with ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Freelance Independent Rater

Raleigh, NC · Remote

$62K - $156K/yr

... Remote Flexible Working Hours Freelance Contract What We're Looking For Professionals with ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsHealth Insurance Customer Service JobsFreelance Remote Health Insurance Customer Service JobsFreelance Remote Health Insurance Customer Service Jobs in Raleigh, NC

Freelance Remote Health Insurance Customer Service information

See Raleigh, NC salary details

$9

$22

$67

How much do freelance remote health insurance customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for freelance remote health insurance customer service in Raleigh, NC is $22.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $18.22 per hour, depending on experience, location, and employer.

What is a freelance remote health insurance customer service representative?

A Freelance Remote Health Insurance Customer Service representative is an independent contractor who provides customer support services for health insurance companies or agencies from a remote location, usually their home. Their main responsibilities include answering policyholder questions, assisting with claims or billing issues, explaining coverage options, and resolving customer concerns via phone, email, or online chat. Unlike full-time employees, freelancers work on a contract basis and may serve multiple clients, offering flexibility in their work schedule and location.

What are the key skills and qualifications needed to thrive as a freelance remote health insurance customer service representative?

To excel as a Freelance Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance policies, customer support best practices, and preferably prior experience in the insurance or call center industry. Familiarity with CRM software, call management systems, and secure communication tools is typically required, along with HIPAA compliance knowledge. Outstanding communication, patience, and problem-solving abilities help you effectively address customer concerns and maintain client satisfaction. These skills ensure accurate information delivery, regulatory adherence, and a positive customer experience in a competitive and highly regulated field.

What are some common challenges faced by freelance remote health insurance customer service representatives, and how can they be managed?

Freelance remote health insurance customer service representatives often encounter challenges such as navigating complex policy details, handling high call volumes, and addressing sensitive customer concerns without in-person support. To manage these challenges, it’s important to develop strong time management skills, become proficient with digital communication tools, and stay updated on policy changes through ongoing training. Building a personal support network of other remote professionals and maintaining open communication with supervisors can also help ensure a smooth workflow and provide guidance when complex cases arise.

What is the difference between Freelance Remote Health Insurance Customer Service vs Health Insurance Claims Processor?

AspectFreelance Remote Health Insurance Customer ServiceHealth Insurance Claims Processor
CredentialsBasic health insurance knowledge, customer service skillsInsurance processing knowledge, certifications may be preferred
Work EnvironmentRemote, flexible hours, independentRemote or office-based, structured workflow
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, healthcare providers
Common Search & ComparisonCustomer support roles, remote insurance jobsInsurance claims processing, remote claims jobs

Freelance Remote Health Insurance Customer Service involves assisting clients with inquiries, policy details, and support tasks, often on a flexible schedule. In contrast, Health Insurance Claims Processors handle the review and processing of insurance claims, requiring more specialized knowledge and certifications. Both roles are remote and industry-related but differ in responsibilities and credential requirements.

What are the most commonly searched types of Remote Health Insurance Customer Service jobs in Raleigh, NC?

The most popular types of Remote Health Insurance Customer Service jobs in Raleigh, NC are:

What are popular job titles related to Freelance Remote Health Insurance Customer Service jobs in Raleigh, NC?

For Freelance Remote Health Insurance Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Freelance Remote Health Insurance Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Freelance Remote Health Insurance Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Freelance Remote Health Insurance Customer Service jobs?

Cities near Raleigh, NC with the most Freelance Remote Health Insurance Customer Service job openings:

Freelance Remote Health Insurance Customer Service jobs near you

Freelance Writer - DickersonBakker Fundraising Solutions

Dickerson Bakker

Raleigh, NC • On-site, Remote

$20.75 - $26.50/hr

Contractor

Re-posted 29 days ago

Job description

Company: DickersonBakker is a consulting firm established in 1985 that works primarily with faith-based nonprofit organizations in the USA, Canada, and overseas, providing fundraising and executive search consulting services. Our team of 50+ is located all across the USA, with a main office in Raleigh, NC. You can learn more about our company by visiting our website at www.dickersonbakker.com.
Position: Freelance Writer - Direct Mail, Digital & Impact Messaging
Location: Remote (within continental U.S.)
We're looking for talented freelance writers who know how to move people - and move them to act. If you write copy that connects emotionally, drives donations or response, and adapts across channels, we want to hear from you.What You'll Write
Direct Mail Appeals
Acquisition, renewal, and emergency appeal packages that motivate donors to give.
Digital Content
Email campaigns, social copy, landing pages, and e-appeals designed to convert online audiences.
Impact Messaging
Donor reports, stewardship pieces, and case statements that demonstrate results and deepen donor relationships.You're a Great Fit If You
  • Have experience writing fundraising or direct response copy
  • Understand the art of the ask - and know how to tell a story that leads to one
  • Can write for both print and digital audiences with equal fluency
  • Meet deadlines, take feedback well, and work independently
  • Have a portfolio of direct mail, email, or nonprofit writing samples

We review applications on a rolling basis. Competitive project-based rates. Remote-friendly.

Apply