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Freelance Remote Email Customer Service Jobs in Ohio

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

Remote Customer Service Specialist

Cincinnati, OH · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

Freelance Independent Rater

London, OH · Remote

$62K - $156K/yr

Are you an experienced mental health professional with clinical trial experience and expertise in psychiatric assessments? We are expanding our global network ofCentral Independent Raters (CIRs) to

Freelance Independent Rater

London, OH · Remote

$62K - $156K/yr

Are you an experienced mental health professional with clinical trial experience and expertise in psychiatric assessments? We are expanding our global network ofCentral Independent Raters (CIRs) to

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Freelance Remote Email Customer Service information

What is the difference between Freelance Remote Email Customer Service vs Freelance Remote Live Chat Customer Support?

AspectFreelance Remote Email Customer ServiceFreelance Remote Live Chat Customer Support
CredentialsBasic customer service skills, communication skillsSimilar credentials, often requiring quick typing skills
Work EnvironmentResponding to emails asynchronouslyReal-time chat interactions
Industry UsageCommon in e-commerce, tech support, SaaSPopular in tech, retail, and service industries
Search & Comparison IntentOften searched for as a flexible, freelance customer support roleCompared for real-time support capabilities

Both roles involve assisting customers remotely, but email customer service focuses on asynchronous communication via email, while live chat customer support provides real-time assistance through chat. The skills and credentials are similar, but the work environment and interaction speed differ, catering to different customer support needs.

What are the most commonly searched types of Remote Email Customer Service jobs in Ohio?

The most popular types of Remote Email Customer Service jobs in Ohio are:

What are popular job titles related to Freelance Remote Email Customer Service jobs in Ohio?

For Freelance Remote Email Customer Service jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Freelance Remote Email Customer Service jobs?

Cities in Ohio with the most Freelance Remote Email Customer Service job openings:

Remote Customer Service Representative

Columbus, OH • Remote

Viajemos Solas pero en Grupo
11 - 50 employees

$30K - $75K/yr

Part-time

Re-posted yesterday


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities

  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings

Qualifications

  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred

Benefits

  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities

Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.