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Remote Customer Representative Jobs in Ohio (NOW HIRING)

Liveops

Remote Customer Service Representative

Lima, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Elyria, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Canton, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Lorain, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Dayton, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Akron, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Newark, OH · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Customer Representative information

What are the key skills and qualifications needed to thrive as a remote customer representative?

To thrive as a Remote Customer Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is typically required. Strong soft skills such as empathy, patience, and self-motivation help you connect with customers and work independently. These qualities are essential for delivering effective customer support, resolving issues efficiently, and maintaining customer satisfaction from a remote setting.

Who is the best company to work for remotely?

For remote customer representatives, companies like Amazon, Apple, and Salesforce are known for offering flexible work arrangements, competitive pay, and comprehensive training. The best company depends on individual preferences, skills, and the specific remote work policies they have in place.

What is the difference between Remote Customer Representative vs Remote Customer Service Agent?

AspectRemote Customer RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; sometimes additional certifications in customer serviceHigh school diploma or equivalent; customer service certifications often preferred
Work EnvironmentHome office or remote call centersHome office or remote call centers
Industry UsageCommonly used across retail, telecom, banking, and tech sectorsWidely used in retail, telecom, and service industries
Job FocusHandling customer inquiries, providing product info, resolving issuesAssisting customers, troubleshooting, and resolving complaints

Both roles involve remote work handling customer interactions, but 'Remote Customer Representative' often emphasizes sales and product information, while 'Remote Customer Service Agent' focuses more on troubleshooting and support. They share similar credentials and work environments, making them closely related roles in the customer service industry.

What are some common challenges faced by remote customer representatives, and how can they be managed effectively?

Remote customer representatives often face challenges such as maintaining consistent communication with team members, managing time effectively without direct supervision, and handling customer inquiries across multiple digital channels. To manage these challenges, it's important to establish a structured daily routine, utilize collaboration tools like Slack or Microsoft Teams for regular check-ins, and prioritize clear, empathetic communication with customers. Employers may also provide ongoing training and virtual support to help representatives stay connected and continuously improve their skills.

What is a remote customer representative?

Remote customer representatives are professionals who assist customers with their inquiries, issues, or requests from a location outside of a traditional office, often working from home. They use phone, email, chat, or other online platforms to provide support, answer questions, and resolve problems. This role requires strong communication skills, patience, and the ability to use various customer service tools and software. Employers value remote customer representatives for their ability to deliver quality service while reducing overhead costs.

What are the most commonly searched types of Customer Representative jobs in Ohio?

The most popular types of Customer Representative jobs in Ohio are:

What are popular job titles related to Remote Customer Representative jobs in Ohio?

For Remote Customer Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Customer Representative jobs in Ohio look for?

The top searched job categories for Remote Customer Representative jobs in Ohio are:

What cities in Ohio are hiring for Remote Customer Representative jobs?

Cities in Ohio with the most Remote Customer Representative job openings:

Remote Customer Representative jobs near you
Infographic showing various Remote Customer Representative job openings in Ohio as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Remote Customer Service Representative | Client Benefits Representative | Work From Home

Globe Life American Income Division

Cleveland, OH • On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Life, Retirement

Posted 5 days ago

Job description

Remote Customer Service Representative | Client Benefits Representative | Work From Home | Weekly Pay
Company: AO | Globe Life
Location: 100% Remote (United States & Canada)
Build Long-Term Client Relationships While Making a Difference
Looking for a rewarding work-from-home career where you can help people, enjoy schedule flexibility, and build long-term professional growth?
AO, a proud member of the Globe Life family, is seeking motivated, service-oriented professionals to join our team as Remote Customer Service Representatives / Client Benefits Representatives. In this fully remote role, you'll connect with clients through scheduled Zoom appointments, provide outstanding customer service, explain benefit options, and help working families protect what matters most.
For more than 70 years, AO has served union members, credit union members, associations, and their families by providing life, accident, and supplemental health insurance benefits. Our success is built on integrity, trust, and lasting relationships.
No previous insurance experience is required. We provide comprehensive training, mentorship, and licensing guidance to help you succeed.
What You'll Do
  • Meet with clients virtually using Zoom.
  • Build long-term relationships through exceptional customer service.
  • Explain life, accident, and supplemental health benefit options.
  • Guide clients through the enrollment process.
  • Answer client questions and provide ongoing support.
  • Maintain accurate client records and documentation.
  • Participate in weekly coaching, virtual training, and professional development.
  • Work independently while collaborating with a supportive remote team.
Why Join AO?
🏠 100% Remote Work
Work from anywhere in the United States or Canada with no commute.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with additional incentives based on performance.
⏰ Flexible Schedule
Create a schedule that supports your career goals and personal priorities.
📈 Stable & Growing Organization
AO experienced 20%+ growth last year, providing long-term opportunity in an established organization serving working families since 1951.
🎓 Training & Mentorship
Receive comprehensive virtual onboarding, one-on-one coaching, ongoing mentorship, and leadership development.
♥ Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Retirement Opportunities
  • Residual Income & Renewals
  • Career Advancement
  • Leadership Development
💻 Modern Remote Technology
Access industry-leading digital tools and systems designed to help you succeed while working from home.
Qualifications
  • Strong communication and interpersonal skills.
  • Excellent customer service and relationship-building abilities.
  • Positive attitude with a willingness to learn.
  • Self-motivated and dependable.
  • Comfortable using Zoom and online technology.
  • Basic computer proficiency and reliable high-speed internet.
  • Strong organizational and time-management skills.

Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, or sales is welcomed but not required.
Why Candidates Choose AO
  • 100% Remote Work
  • Flexible Schedule
  • Weekly Pay
  • Performance Bonuses
  • Comprehensive Training
  • Career Growth Opportunities
  • Leadership Development
  • Long-Term Stability
  • Supportive Team Environment
  • Meaningful Work Helping Families
Interview Process
All interviews are conducted virtually via Zoom, providing a convenient, professional, and accessible hiring experience.
Ready to Build Your Future?
If you're looking for a remote customer service career where you can help others, work from home, enjoy schedule flexibility, and build long-term financial success, we'd love to hear from you.
Apply today by submitting your resume to begin your career with AO.
AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply