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Freelance Oracle Service Cloud Jobs in Ohio (NOW HIRING)

Strong knowledge of Oracle Fusion Field Service Cloud processes, configuration, and best practices * Experience with data management, system integrations, and platform optimization * Bachelor ...

Oracle Cloud Finance Consultant

Cleveland, OH · On-site

$61.50 - $77.50/hr

... Cloud Services (AHCS), Oracle General Ledger (GL) Cloud, and cross-module mapping and integration. The ideal candidate will play a key role in designing, configuring, and supporting financial ...

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Freelance Oracle Service Cloud information

What are the key skills and qualifications needed to thrive as a Freelance Oracle Service Cloud Consultant, and why are they important?

To thrive as a Freelance Oracle Service Cloud Consultant, you need expertise in CRM principles, Oracle Service Cloud configuration, and a solid understanding of customer support workflows, often supported by certifications like Oracle Cloud certifications. Familiarity with Oracle Service Cloud tools, APIs, integration methods, and reporting systems is typically required. Strong problem-solving, client communication, and project management skills are essential soft skills for client-facing freelance work. These competencies ensure effective implementation, customization, and support, leading to high client satisfaction and project success.

What are some common challenges freelance Oracle Service Cloud consultants face when working with new clients?

Freelance Oracle Service Cloud consultants often encounter challenges such as integrating the platform with existing client systems, managing client expectations regarding customization, and ensuring data migration is smooth and secure. Since each client’s business processes and requirements can vary significantly, adapting to different workflows quickly is essential. Additionally, freelancers must often handle project management and communication independently, making effective client collaboration and proactive problem-solving crucial for success.

What does a Freelance Oracle Service Cloud specialist do?

A Freelance Oracle Service Cloud specialist is an independent professional who helps organizations implement, configure, and optimize Oracle Service Cloud (formerly RightNow) solutions. Their work can include integrating the platform with other business systems, customizing workflows, setting up customer service portals, and providing technical support or training. They often work on a project basis and serve clients who need expertise in improving their customer service processes using Oracle Service Cloud.

What is the difference between Freelance Oracle Service Cloud vs Freelance Salesforce Service Cloud?

AspectFreelance Oracle Service CloudFreelance Salesforce Service Cloud
Required CertificationsOracle Service Cloud CertificationSalesforce Service Cloud Certification
Work EnvironmentCloud-based customer service platform, often integrated with Oracle ERPCloud-based CRM platform, integrated with Salesforce ecosystem
Industry UsageUsed in industries requiring Oracle solutions, such as finance and manufacturingPopular across various industries, especially tech, retail, and finance
Common Search/ComparisonYesYes

Freelance Oracle Service Cloud and Freelance Salesforce Service Cloud are both specialized cloud-based customer service platforms. While they share similarities in certification requirements and work environment, they cater to different ecosystems and industry needs. Choosing between them depends on the client's existing infrastructure and specific platform expertise.

What are popular job titles related to Freelance Oracle Service Cloud jobs in Ohio? For Freelance Oracle Service Cloud jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Freelance Oracle Service Cloud jobs in Ohio look for? The top searched job categories for Freelance Oracle Service Cloud jobs in Ohio are:
What cities in Ohio are hiring for Freelance Oracle Service Cloud jobs? Cities in Ohio with the most Freelance Oracle Service Cloud job openings:
Oracle CPQ Cloud Implementation Consultant - Senior Associate

Oracle CPQ Cloud Implementation Consultant - Senior Associate

Pwc

Cleveland, OH • On-site

$77K - $202K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


PwC rating

8.3

Company rating: 8.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

20th of 57 rated business consultants


Job description

Industry/Sector

Not Applicable

Specialism

Oracle

Management Level

Senior Associate

Job Description & Summary

A career in Oracle consulting will provide you with the opportunity to help organisations use enterprise technology to achieve their digital technology goals and capitalise on business opportunities. We help our clients implement and effectively use Oracle offerings to solve their business problems and fuel success in the areas of finance, operations, human capital, customer, and governance, risk and compliance.
The Lead to Revenue (L2R) team, within Oracle consulting, will provide you with the opportunity to help organizations in their digital ambition and help them move from perpetual resource intensive business to subscription based business models. We help our clients implement and effectively use Oracle offerings to solve their business problems and fuel success in the areas of sales, marketing, finance, operations, billing, customer, product, and governance, risk and compliance.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Use feedback and reflection to develop self awareness, personal strengths and address development areas.
Delegate to others to provide stretch opportunities, coaching them to deliver results.
Demonstrate critical thinking and the ability to bring order to unstructured problems.
Use a broad range of tools and techniques to extract insights from current industry or sector trends.
Review your work and that of others for quality, accuracy and relevance.
Know how and when to use tools available for a given situation and can explain the reasons for this choice.
Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
Use straightforward communication, in a structured way, when influencing and connecting with others.
Able to read situations and modify behavior to build quality relationships.
Uphold the firm's code of ethics and business conduct.
Preferred Knowledge/Skills:
Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs by the following:
Working within the Lead-to-Revenue cycle, including sales, sales operations, ordering, billing, fulfillment, payments, collections, revenue management, and accounting close processes;
Understanding of multiple business models with transactional, recurring, consumption-based, subscription and project-based monetization models;
Understanding and experience of revenue recognition under ASC 606;
Working experience with Oracle CX: Sales Cloud, Commerce Cloud, Service (B2B, B2C, Field Service) Cloud, CPQ Cloud, Marketing Cloud, Subscription Management, Order Management, Pricing Admin, Integration Services, Revenue Management and Billing;
Understanding of global compliance and regulatory requirement variations impacting the Lead-to-Revenue cycle;
Understanding of Lead-to-Revenue operational metrics to support strategic plans, dashboard design and benchmarking/standard industry practices;
Analyzing detailed Lead-to-Revenue processes to identify improvement opportunities; and,
Understanding and experience with core finance system implementation and optimization, finance strategy and transformation, shared services and outsourcing, case development, preparation of Lead to Revenue functions.

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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