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Freelance Network Operations Center information

What is a freelance Network Operations Center professional?

Freelance Network Operations Center (NOC) professionals are independent specialists who monitor, maintain, and troubleshoot computer networks for organizations remotely or on a contract basis. They are responsible for ensuring network uptime, responding to incidents, and resolving connectivity or performance issues. Unlike traditional NOC staff, freelancers may work for multiple clients and provide flexible, on-demand support. Their expertise is crucial in maintaining reliable IT infrastructure, especially for companies that rely on continuous network operations.

What are the key skills and qualifications needed to thrive as a freelance Network Operations Center engineer?

To thrive as a Freelance Network Operations Center (NOC) Engineer, you need strong knowledge of network protocols, troubleshooting methodologies, and relevant IT certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools like SolarWinds, Nagios, or PRTG, and ticketing systems is typically required. Exceptional problem-solving skills, attention to detail, and effective communication help you respond quickly to incidents and coordinate with clients or teams. These skills are essential for maintaining uptime, resolving network issues efficiently, and ensuring reliable service delivery for clients.

What are some common challenges faced by freelance Network Operations Center professionals, and how can they be managed?

Freelance NOC professionals often face challenges such as managing multiple client networks, handling after-hours incidents, and maintaining clear communication with remote teams. Since freelancers may work with diverse systems and protocols, staying updated with the latest network monitoring tools and best practices is essential. Proactively setting expectations with clients about response times and support coverage can help manage workload and prevent burnout. Building a reliable workflow for documenting incidents and resolutions also ensures consistent service delivery and eases collaboration with client IT staff.

What are the most commonly searched types of Network Operations Center jobs in Virginia?

The most popular types of Network Operations Center jobs in Virginia are:

What are popular job titles related to Freelance Network Operations Center jobs in Virginia?

For Freelance Network Operations Center jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Freelance Network Operations Center jobs in Virginia look for?

The top searched job categories for Freelance Network Operations Center jobs in Virginia are:

What cities in Virginia are hiring for Freelance Network Operations Center jobs?

Cities in Virginia with the most Freelance Network Operations Center job openings:

Freelance Network Operations Center jobs near you

Network Operations Center - Shift Lead

Akima

Ashburn, VA • On-site

Full-time

Re-posted yesterday

Akima rating

6.8

Company rating: 6.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

376th of 449 rated engineering

Job description

Job Summary:
Akima is a federal IT contractor focused on supporting Alaska Native communities. They are seeking a Network Operations Center - Shift Lead to oversee a team of technicians, ensuring efficient monitoring and resolution of network issues while maintaining operational efficiency in a 24/7 environment.
Responsibilities:
• The NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts.
• This role ensures efficient monitoring, troubleshooting, and resolution of network issues by coordinating task assignments, providing technical guidance, escalating complex issues to higher-tier support, and maintaining operational efficiency.
• Operating in a 24/7 environment, the Shift Lead plays a critical role in maintaining network stability and delivering exceptional support to customers.
• This position requires strong technical knowledge, problem-solving skills, and communication abilities to ensure efficient network operations and high-quality support.
• Supports complex PCs and LAN/WAN networks throughout the organization.
• Tests and evaluates hardware and software to determine efficiency, reliability, and compatibility with existing system, using equipment such as computer terminal and modem.
• Analyzes test data and recommends hardware or software for purchase.
• Performs work under minimal supervision.
• Handles complex issues and problems and refers only the most complex issues to higher-level staff.
Qualifications:
Required:
• Applicants must have the ability to obtain a CBP Background Investigation/clearance - required for consideration. Some billets may require DoD Secret or Top Secret access.
• Relevant certifications such as ITIL v3, CompTIA, CCNA.
• A minimum of five (5) years’ relevant experience in Tier 1 support operations.
• Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques.
• Hands-on experience with network monitoring tools and ticketing systems.
• Excellent problem-solving and analytical skills to identify and resolve network issues efficiently.
• Effective communication skills for interacting with customers, technical teams, and management.
Company:
Akima focuses on delivering services in the areas of logistics, IT, supply chain, systems engineering, construction and protective services. Founded in 1995, the company is headquartered in Herndon, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

What Akima employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

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