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Remote Network Operations Center Jobs in Virginia

Siemens Healthineers

$119.92K - $164.89K/yr

Serve as escalation points for operational teams, with strong troubleshooting skills drive ... Cisco DNA Center, SD-WAN, or SD-Access certification is a plus. * Familiarity with cloud-based ...

Siemens Medical Solutions USA, Inc.

$119.92K - $164.89K/yr

Serve as escalation points for operational teams, with strong troubleshooting skills drive ... Cisco DNA Center, SD-WAN, or SD-Access certification is a plus. * Familiarity with cloud-based ...

Aquent

Senior Technology Operations Analyst

Richmond, VA · On-site +1

$54.72 - $60.80/hr

... Center. The role focuses on advanced troubleshooting, serves as primary incident manager during ... Coordination with Infrastructure, Cloud, Network, and App teams. * Coordination with Business Units ...

GRVTY

Network Engineer

Chantilly, VA · On-site +1

... support remote work) and requires a TS/SCI + Polygraph clearance (acceptable to this customer ... Has experience with Cisco implementations who can optimize network processing and operations.

ECS

Senior Network Engineer

Fairfax, VA · On-site +1

$120K - $160K/yr

... operations. The ideal candidate brings strong experience in multi-site networking, data center architecture, and enterprise-grade routing/switching, along with a proactive approach to reliability ...

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Remote Network Operations Center information

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) Technician, and why are they important?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

What are the most commonly searched types of Network Operations Center jobs in Virginia? The most popular types of Network Operations Center jobs in Virginia are:
What are popular job titles related to Remote Network Operations Center jobs in Virginia? For Remote Network Operations Center jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Network Operations Center jobs in Virginia look for? The top searched job categories for Remote Network Operations Center jobs in Virginia are:
What cities in Virginia are hiring for Remote Network Operations Center jobs? Cities in Virginia with the most Remote Network Operations Center job openings:
Remote Network Operations Center jobs near you
Senior Technology Operations Center (TOC) Analyst

Senior Technology Operations Center (TOC) Analyst

ZILLION TECHNOLOGIES, INC

Glen Allen, VA • On-site, Remote

Full-time

Posted 11 days ago

Job description

Company Description
Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.
Job Description
Job Title: Senior Technology Operations Center TOC Analyst
Location: Fully Remote
Work Schedule: Monday - Friday: - 8:30 AM - 5:30 PM, 1 hour lunch
Assignment Description:
The Tier 3 - Senior TOC Analyst serves as the highest-level technical escalation point within the Technology Operations Center. The role focuses on advanced troubleshooting, serves as primary incident manager during declared events, and optimizes monitoring capabilities, with specific emphasis on SolarWinds for proactive detection and resolution.
Assignment Accountabilities:
  • Serve as the Tier 3 escalation resource for complex issues detected through monitoring platforms such as SolarWinds, ThousandEyes, etc.
  • Lead technical triage during major incidents using monitoring tool metrics, NetPath, Splunk logs, system telemetry, and performance analytics.
  • Tune monitoring alert thresholds, dashboards, service maps, and suppression logic.
  • Identify gaps in monitoring and collaborate with engineering teams to on-board new systems into the monitoring platforms.
  • Develop and maintain platform-specific runbooks, diagnostic guides, and topology documentation.
  • Coordination with Infrastructure, Cloud, Network, and App teams.
  • Coordination with Business Units for new application alerting implementation/discovery.
  • Provide guidance and mentorship to Tier 1 and Tier 2 analysts.
  • Support DR exercises and validate monitoring readiness using SolarWinds insights.

Organizational Relationship:
This assignment reports to the Technology Operations Center Manager.
Qualifications
Education & Experience:
  • 5-7+ years of IT operations or TOC/NOC experience.
  • Strong hands-on SolarWinds experience (NPM, NTA, SAM, or related modules).
  • Deep technical knowledge across servers, networks, cloud, virtualization.
  • Excellent communication, troubleshooting, and incident leadership skills.

Preferred:
  • Banking experience.
  • Certifications: ITIL v4, CCNA, Network+, SolarWinds SCP.
  • Scripting/automation experience.
  • Familiarity with SIEM and security event correlation.

Knowledge & Skills:
Expert troubleshooting ability, calm under pressure, strong documentation skills, collaborative communication.
  • Ability to communicate and interact successfully with a diverse community and to develop and maintain positive professional relationships with the team and our customers.
  • Broad technical foundation, including an in-depth knowledge of monitoring tools such as SolarWInds and ThousandEyes, bank applications.
  • Strong documentation skills and attention to detail.
  • Creative thinking and problem solving.
  • Ability to handle multiple tasks and meet deadlines.

Additional Information
Thanks & Regards,
Praveen Kumar,
Sr. Recruiter
Zillion Technologies Inc
E-mail: praveen(at)zilliontechnologies(dot)com
Phone: 571-814-3745

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