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Freelance Network Operations Center Jobs in Minnesota

EOS

Data Center Operations Manager

Rosemount, MN · On-site

Lead daily operations across multiple data center campuses, including Network Operations, Field Operations, Deployment Services, and Infrastructure Support. * Ensure safe, reliable, and efficient ...

GDIT

Network Engineer / Systems Integrator

Rochester, MN · Hybrid

$142K - $172K/yr

None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Cisco Technologies ... GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of ...

US Bank

Sr. Network Engineer

Hopkins, MN · On-site

$105K - $144K/yr

Provides guidance for multiple/converged telecom technologies, contact center, network security ... Support network operations, monitoring, configuration management, and system software ...

US Bank

Sr. Network Engineer

Saint Paul, MN · On-site

$105K - $144K/yr

Provides guidance for multiple/converged telecom technologies, contact center, network security ... Support network operations, monitoring, configuration management, and system software ...

Delan Associates, Inc

Network Administrator 4

Virginia, MN · On-site

$90 - $120/hr

Network Administrator 4 (807536) Location: 4890 Alliance Dr. Fairfax, VA 20120 Duration: 12+ months ... Operations Center. Individual is able to work without assistance; is able to manage medium ...

New

TEKsystems

Remote IP Network Engineer I

Minneapolis, MN · Remote

$35 - $42/hr

Collaborate with network operations and engineering teams to help maintain reliable and scalable ... Exposure to data center networking and transport technologies such as fiber, microwave, or cellular ...

TEKsystems

Data Center Operations Engineer

Shakopee, MN

$30 - $40/hr

Key Responsibilities Data Center Operations • Perform rack and stack activities for servers, network equipment, storage devices, and related hardware. • Execute structured cabling installations ...

TEKsystems

Data Center Operations Engineer

Shakopee, MN

$30 - $40/hr

Key Responsibilities Data Center Operations • Perform rack and stack activities for servers, network equipment, storage devices, and related hardware. • Execute structured cabling installations ...

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Freelance Network Operations Center information

What is a freelance Network Operations Center professional?

Freelance Network Operations Center (NOC) professionals are independent specialists who monitor, maintain, and troubleshoot computer networks for organizations remotely or on a contract basis. They are responsible for ensuring network uptime, responding to incidents, and resolving connectivity or performance issues. Unlike traditional NOC staff, freelancers may work for multiple clients and provide flexible, on-demand support. Their expertise is crucial in maintaining reliable IT infrastructure, especially for companies that rely on continuous network operations.

What are the key skills and qualifications needed to thrive as a freelance Network Operations Center engineer?

To thrive as a Freelance Network Operations Center (NOC) Engineer, you need strong knowledge of network protocols, troubleshooting methodologies, and relevant IT certifications such as CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools like SolarWinds, Nagios, or PRTG, and ticketing systems is typically required. Exceptional problem-solving skills, attention to detail, and effective communication help you respond quickly to incidents and coordinate with clients or teams. These skills are essential for maintaining uptime, resolving network issues efficiently, and ensuring reliable service delivery for clients.

What are some common challenges faced by freelance Network Operations Center professionals, and how can they be managed?

Freelance NOC professionals often face challenges such as managing multiple client networks, handling after-hours incidents, and maintaining clear communication with remote teams. Since freelancers may work with diverse systems and protocols, staying updated with the latest network monitoring tools and best practices is essential. Proactively setting expectations with clients about response times and support coverage can help manage workload and prevent burnout. Building a reliable workflow for documenting incidents and resolutions also ensures consistent service delivery and eases collaboration with client IT staff.

What are the most commonly searched types of Network Operations Center jobs in Minnesota?

The most popular types of Network Operations Center jobs in Minnesota are:

What are popular job titles related to Freelance Network Operations Center jobs in Minnesota?

For Freelance Network Operations Center jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Freelance Network Operations Center jobs in Minnesota look for?

The top searched job categories for Freelance Network Operations Center jobs in Minnesota are:

What cities in Minnesota are hiring for Freelance Network Operations Center jobs?

Cities in Minnesota with the most Freelance Network Operations Center job openings:

Freelance Network Operations Center jobs near you

Data Center Operations Manager

EOS

Rosemount, MN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. 

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION SUMMARY:  
The Data Center Operations Manager is responsible for overseeing a designated Data Center Pod, which includes up to three hyperscale data center campuses, supporting as many as 15 production buildings and a workforce of over 200 employees. Reporting to the Service Delivery Manager or Service Director (depending on pod size), this role provides operational leadership across multiple service lines while ensuring exceptional customer service, operational excellence, workforce development, and compliance with contractual SLA performance.  You will serve as the primary operational contact for assigned clients and is accountable for service delivery, staffing, operational readiness, financial performance, safety, and KPI achievement across the assigned portfolio.
 
This position requires a proven leader capable of managing large-scale, mission-critical operations in a fast-paced 24x7 environment.
 
KEY RESPONSIBILITIES
Operational Leadership  
• Lead daily operations across multiple data center campuses, including Network Operations, Field Operations, Deployment Services, and Infrastructure Support.  
• Ensure safe, reliable, and efficient 24x7 operations while meeting customer and contractual requirements.  
• Drive operational readiness, incident management, risk mitigation, business continuity, and service quality.  
• Oversee staffing, workforce planning, scheduling, capacity management, and operational execution.  
Client Relationship Management  
• Serve as the primary operational contact for assigned customer stakeholders.
• Build strong client relationships through consistent communication, transparency, and execution.  
• Lead operational reviews, executive business reviews, and quarterly business reviews (QBRs).  
• Present operational performance, SLA results, capacity planning, risks, and continuous improvement initiatives.  
• Resolve customer escalations and identify opportunities to enhance service delivery and customer satisfaction.  
Leadership & Talent Development  
• Lead and develop a team of Service Leads, Technical Leads, and Data Center Technicians.  
• Drive employee engagement, coaching, mentoring, performance management, succession planning, and leadership development.  
• Partner with Human Resources and Recruiting to support hiring, onboarding, and workforce growth.  
• Foster a culture of accountability, teamwork, safety, customer service, and continuous improvement.  
Operational & Financial Performance  
• Manage operational budgets, labor forecasting, overtime, resource utilization, and productivity.  
• Monitor operational performance using dashboards, KPIs, and scorecards.  
• Ensure compliance with company policies, customer requirements, safety standards, and audit readiness.  
• Drive Lean process improvements, automation, standardization, and operational efficiencies.  
Performance Expectations  
Success in this role is measured through the following performance scorecard:
• SLA Performance (35%) – Contractual compliance, uptime, customer satisfaction, and service delivery.  
• Delivery & Throughput (20%) – Productivity, labor utilization, work completed versus forecast, and operational output.  
• Quality & Accuracy (15%) – First-time-right execution, QA/QC performance, audit compliance, and documentation accuracy.  
• Repair & Responsiveness (15%) – Ticket response time, incident management, MTTR, backlog reduction, and escalation management.  
• Governance & Reporting (10%) – Weekly and monthly operational reporting, dashboard accuracy, compliance, and audit readiness.  
• Continuous Improvement (5%) – Delivery of process improvements, automation opportunities, operational efficiencies, and a minimum of three improvement initiatives per quarter.  
 
MINIMUM QUALIFICATIONS
• Bachelor's degree in business, engineering, information technology, or a related field, or equivalent on-the-job experience.  
• 8+ years of leadership experience in data center operations, managed services, critical facilities, or mission-critical operations.  
• 5+ years managing multiple operational teams across geographically distributed sites.  
• Experience leading organizations of 100+ employees; experience managing 200+ employees is preferred.  
• Demonstrated success managing enterprise or hyperscale customer relationships.  
• Experience leading 24x7 operations with accountability for safety, service delivery, and operational performance.  
• Strong financial and business management skills, including budgeting, workforce planning, and operational forecasting.
• Proven ability to lead organizational change and continuous improvement initiatives.  
 
Preferred Qualifications  
• Experience supporting managed service, IT operations, and business operations.  
• Knowledge of ITIL service management principles.  
• Lean Six Sigma, PMP, or other project management certifications.  
• Experience with executive dashboards, KPI reporting, and business reviews.  
• Strong understanding of mission-critical infrastructure and data center operations.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

  • Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
  • 10 Days of Paid Time Off (PTO) annually
  • 12 Paid Holidays
  • 6 Sick Days (available after 90 days of employment)
  • 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) 

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#INDNAMER
#LI-ONSITE