IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
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IT Service Representative (IT Help Desk) Location: Atlanta, GA Job Type: Full-time | On-call rotation required Benefits: * 401(k) * Dental insurance * Employee assistance program * Health insurance
Information Technology Help Desk
$24 - $29/hr
LHH is seeking a dependable and technically skilled IT Help Desk Technician for a fantastic real estate company in Sandy Springs. This role will provide day-to-day technology support for a growing ...
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Information Technology Help Desk
$24 - $29/hr
LHH is seeking a dependable and technically skilled IT Help Desk Technician for a fantastic real estate company in Sandy Springs. This role will provide day-to-day technology support for a growing ...
We are seeking IT Help Desk Manager who leads with a servant leadership style and acts as a team quarterback, driving collaboration and success. This role combines leadership with technical expertise ...
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We are seeking IT Help Desk Manager who leads with a servant leadership style and acts as a team quarterback, driving collaboration and success. This role combines leadership with technical expertise ...
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Information Technology Help Desk Technician
Sandy Springs, GA · On-site
$50K - $60K/yr
About the Role The IT Help Desk Technician is the first line of support for Trustpoint.One employees, providing prompt, high-quality assistance across hardware, software, and network environments.
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Be Seen First
Information Technology Help Desk Technician
Sandy Springs, GA · On-site
$50K - $60K/yr
About the Role The IT Help Desk Technician is the first line of support for Trustpoint.One employees, providing prompt, high-quality assistance across hardware, software, and network environments.
Help Desk Tech Support I
$17.50/hr
HumanTouch is looking for a Tier 1 Help Desk Technician to support our IT Service Desk for a federal government customer. All potential candidates must be eligible for a Public Trust Security ...
Help Desk Tech Support I
$17.50/hr
HumanTouch is looking for a Tier 1 Help Desk Technician to support our IT Service Desk for a federal government customer. All potential candidates must be eligible for a Public Trust Security ...
Apex Workforce & Talent Foundation is offering an internship for an IT Help Desk Technician Intern based in Atlanta. This role provides hands-on learning in IT support processes and troubleshooting ...
Apex Workforce & Talent Foundation is offering an internship for an IT Help Desk Technician Intern based in Atlanta. This role provides hands-on learning in IT support processes and troubleshooting ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is ...
Level 1 Help Desk Analyst
Conyers, GA · On-site
$18 - $24.50/hr
MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call ...
Level 1 Help Desk Analyst
Conyers, GA · On-site
$18 - $24.50/hr
MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call ...
Help Desk Analyst SHINES
Atlanta, GA · On-site
$19.75 - $27/hr
JIRA,ServiceNow,Help desk IT
Help Desk Analyst SHINES
Atlanta, GA · On-site
$19.75 - $27/hr
JIRA,ServiceNow,Help desk IT
Salary: $40,000 - $50,000 Premier Managed IT Service Company that delivers IT products and services to small businesses nationally is looking to add an experienced, Help Desk Engineer in their ...
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Salary: $40,000 - $50,000 Premier Managed IT Service Company that delivers IT products and services to small businesses nationally is looking to add an experienced, Help Desk Engineer in their ...
Level 1 Help Desk Analyst (776101)
Conyers, GA · On-site
$18 - $24.50/hr
MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call ...
Level 1 Help Desk Analyst (776101)
Conyers, GA · On-site
$18 - $24.50/hr
MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call ...
IT Help Desk Technician II
Atlanta, GA · On-site
The IT Helpdesk Technician will provide advanced support, assist with system administration, and troubleshoot various IT issues while mentoring Level 1 staff. Responsibilities : • Serve as the ...
IT Help Desk Technician II
Atlanta, GA · On-site
The IT Helpdesk Technician will provide advanced support, assist with system administration, and troubleshoot various IT issues while mentoring Level 1 staff. Responsibilities : • Serve as the ...
Help Desk Analyst SHINES (712556)
Atlanta, GA · On-site
$19.75 - $27/hr
JIRA,ServiceNow,Help desk IT
Help Desk Analyst SHINES (712556)
Atlanta, GA · On-site
$19.75 - $27/hr
JIRA,ServiceNow,Help desk IT
Help Desk Analyst
Conyers, GA · On-site
$18 - $24.50/hr
MUST have IT Help Desk Call Center exp Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Provides ...
Help Desk Analyst
Conyers, GA · On-site
$18 - $24.50/hr
MUST have IT Help Desk Call Center exp Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Provides ...
IT Help Desk Technician II
Atlanta, GA · On-site
$50K - $60K/yr
The IT Helpdesk Technician at Atlanta Mission provides advanced support and serves as the escalation point for Tier 1 issues. This role assists with system administration, network troubleshooting ...
IT Help Desk Technician II
Atlanta, GA · On-site
$50K - $60K/yr
The IT Helpdesk Technician at Atlanta Mission provides advanced support and serves as the escalation point for Tier 1 issues. This role assists with system administration, network troubleshooting ...
TheIT Helpdesk Technicianat AtlantaMission,serves as the first point of contact for IT support requests. This role provides frontline support to staff across all Atlanta Mission campuses ...
TheIT Helpdesk Technicianat AtlantaMission,serves as the first point of contact for IT support requests. This role provides frontline support to staff across all Atlanta Mission campuses ...
Help Desk Analyst
Conyers, GA · On-site
$18 - $24.50/hr
MUST have IT Help Desk Call Center exp* Skill Matrix Requried Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume ...
Quick apply
Help Desk Analyst
Conyers, GA · On-site
$18 - $24.50/hr
MUST have IT Help Desk Call Center exp* Skill Matrix Requried Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume ...
Position: IT Help Desk (Tier 1) In this role, you will maintain the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and ...
Position: IT Help Desk (Tier 1) In this role, you will maintain the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and ...
IT Help Desk Technician I
Atlanta, GA · On-site
$50K - $55K/yr
The IT Helpdesk Technician at Atlanta Mission, serves as the first point of contact for IT support requests. This role provides frontline support to staff across all Atlanta Mission campuses ...
IT Help Desk Technician I
Atlanta, GA · On-site
$50K - $55K/yr
The IT Helpdesk Technician at Atlanta Mission, serves as the first point of contact for IT support requests. This role provides frontline support to staff across all Atlanta Mission campuses ...
Freelance It Help Desk information
See Atlanta, GA salary details
$12.25 - $14.10
2% of jobs
$14.10 - $15.95
6% of jobs
$15.95 - $17.80
12% of jobs
$18.32 is the 25th percentile. Wages below this are outliers.
$17.80 - $19.65
17% of jobs
The median wage is $21.13 / hr.
$19.65 - $21.50
16% of jobs
$21.50 - $23.35
16% of jobs
$24.27 is the 75th percentile. Wages above this are outliers.
$23.35 - $25.20
12% of jobs
$25.20 - $27.05
7% of jobs
$27.05 - $28.90
6% of jobs
$28.90 - $30.74
3% of jobs
$30.74 - $32.59
2% of jobs
$12
$22
$32
How much do freelance it help desk jobs pay per hour?
As of May 28, 2026, the average hourly pay for freelance it help desk in Atlanta, GA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.95 per hour, depending on experience, location, and employer.
What is the difference between Freelance It Help Desk vs IT Support Specialist?
| Aspect | Freelance It Help Desk | IT Support Specialist |
|---|---|---|
| Credentials | Certifications like CompTIA A+, Network+ | Similar certifications, often required |
| Work Environment | Remote, flexible, client-based | On-site or remote, company-based |
| Employer & Industry | Self-employed, freelance clients | Employers in various industries |
| Search & Comparison Intent | Freelance vs in-house support roles | Job roles, career growth |
Freelance It Help Desk professionals typically work independently, providing remote support to multiple clients, while IT Support Specialists are usually employed by organizations, offering on-site or remote assistance. Both roles require similar certifications and technical skills, but differ mainly in work setting and employment structure.
What are the most commonly searched types of It Help Desk jobs in Atlanta, GA? The most popular types of It Help Desk jobs in Atlanta, GA are:
What are popular job titles related to Freelance It Help Desk jobs in Atlanta, GA? For Freelance It Help Desk jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Freelance It Help Desk jobs in Atlanta, GA look for? The top searched job categories for Freelance It Help Desk jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Freelance It Help Desk jobs? Cities near Atlanta, GA with the most Freelance It Help Desk job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
Job description
IT Service Representative (IT Help Desk)
Location: Atlanta, GA
Job Type: Full-time | On-call rotation required
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
About Us
Our mission is to support our care teams with reliable technology, guided by our Core Values. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.
Position Summary
As an IT Service Representative (IT Help Desk), you'll be the first point of contact for IT support across the company. You'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service.
What You'll Do
- Serve as the first line of IT support for staff via phone, email, and ticketing system.
- Resolve Tier 1 issues (hardware, software, network, applications).
- Track, document, and follow up on support tickets.
- Escalate issues to Tier 2 teams when necessary.
- Provide user training and support on IT equipment and software.
- Participate in 24/7 on-call rotation for emergency support.
What We're Looking For
- High school diploma or equivalent (required).
- 1+ year technical support experience or internship.
- 1 IT certification or 2-year Associate's degree.
- Strong troubleshooting and customer service skills.
- Experience with ticketing systems, MS Office, and remote support tools.
- Excellent communication-able to explain technical issues clearly.
Why Join Us?
- Competitive pay + benefits package.
- Opportunities for career growth and certifications.
- Supportive, mission-driven team environment.
- Make a real impact by helping our care centers deliver better service every day.
Apply today to bring your IT skills to a place where they matter!
Job Posted by ApplicantPro