1

Freelance Insurance Call Center Jobs in Springfield, MO

Health, dental, vision, and life insurance as well as paid sick days and company holidays ... Experience working in a call center or sales support environment (required) * Strong organizational ...

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Flex Merchandiser

Republic, MO · On-site

$15.75/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Flex Merchandiser

Willard, MO · On-site

$15.75/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Flex Merchandiser

Bolivar, MO · On-site

$15.75/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Flex Merchandiser

Ozark, MO · On-site

$15.75/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Flex Merchandiser

Nixa, MO · On-site

$15.75/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Flex Merchandiser

Crane, MO · On-site

$15.75/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Flex Merchandiser

Elkland, MO · On-site

$15.75/hr

We also provide a full-service call center to help if you get hung up and need assistance in-store ... Vision Insurance * Prescription Drug Discounts * Rain Instant Pay * Employee discounts * 401K ...

Sales Associate

Springfield, MO · On-site

$60K - $110K/yr

Health, dental, and vision insurance * Paid time off * 401(k) with company participation * Strong ... Call center sales * Business development * Appointment setting * Hospitality (servers and ...

Health, dental, and vision insurance * Paid time off * 401(k) with company participation * Strong ... Call center sales * Business development * Appointment setting * Hospitality (servers and ...

Sales Associate

Springfield, MO · On-site

$60K - $110K/yr

Health, dental, and vision insurance * Paid time off * 401(k) with company participation * Strong ... Call center sales * Business development * Appointment setting * Hospitality (servers and ...

Showing results 21-40

Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Springfield, MO? The most popular types of Insurance Call Center jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Freelance Insurance Call Center jobs? Cities near Springfield, MO with the most Freelance Insurance Call Center job openings:
Infographic showing various Freelance Insurance Call Center job openings in Springfield, MO as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Member Service Rep - CoxHealth Plans

CoxHealth

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.


CoxHealth rating

6.7

Company rating: 6.7 out of 10

Based on 234 frontline employees who took The Breakroom Quiz

533rd of 887 rated healthcare providers


Job description

Facility:

CoxHealth Plans: 3200 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1752 CHP Member Services

Scheduled Weekly Hours:

40

Hours:

8:30 AM - 5:00 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare’s Best Places to work five times.

  • Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group

  • Acknowledged by Forbes as one of the Best Employers for New Grads.

  • Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

  • Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)  

  • For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

The Member Service Representative (MSR) will support multiple lines of business for benefit interpretation, claims, authorizations and membership inquiries.  The MSR’s primary focus is to answer phone, or email inquiries from providers, members, customers or brokers regarding questions of coverage, claim status, benefit interpretation, billing and/or authorizations. This individual will be proficient in multiple lines of business, for example Medicare, group, and Individual Marketplace, translating health care related terminology into effective verbal or written communication for the end user to comprehend. In addition to addressing the caller professionally and properly, the MSR will need to document details of the interaction within the database, including any additional action steps taken as follow up.Education: ▪ Required: High School Diploma or EquivalentExperience: • Experience working in a customer service focused industry strongly desired. • Health Care/Insurance environment preferred. • Experience working in a call center preferred.Skills: ▪ Excellent verbal and written communication skills. ▪ Able to work independently and collaboratively in teams. ▪ Self starter.Licensure/Certification/Registration: ▪ N/A

What CoxHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom