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Freelance Insurance Call Center Jobs in Virginia

MSGCU

PartTime Call Center

Yorktown, VA · On-site

$14.25 - $17.75/hr

Required to have unrestricted use of a licensed and insured vehicle in good, safe operating condition that can be used on the job for both personal and sample transportation in all ambient weather ...

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Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Virginia?

The most popular types of Insurance Call Center jobs in Virginia are:

What are popular job titles related to Freelance Insurance Call Center jobs in Virginia?

For Freelance Insurance Call Center jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Freelance Insurance Call Center jobs in Virginia look for?

The top searched job categories for Freelance Insurance Call Center jobs in Virginia are:

What cities in Virginia are hiring for Freelance Insurance Call Center jobs?

Cities in Virginia with the most Freelance Insurance Call Center job openings:

Freelance Insurance Call Center jobs near you

Medical Call Center Representative

Tidewater Orthopedics

Hampton, VA • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Date posted: July 6, 2026
Pay: From $16.00 per hour - Actual compensation offered will be determined based on job-related factors, including relevant experience, education, credentials, skills, internal equity, and business needs.
Job description:
The Medical Call Center Representative is responsible for all incoming calls to the practice for patient appointments, functions as the primary phone operator and responsible for medical records request completion.
Responsibilities:
  • Answer phones appropriately and professionally transferring as needed
  • Make patient appointments following proper protocol
  • Obtain proper insurance referrals for patient appointments, as needed
  • Data entry for patient registration, paying attention to all alerts
  • Verify and make corrections to patient registration
  • Reschedule patients as appropriate
  • Monitoring physicians schedules for appropriate scheduling and template adherence
  • Daily review of patient encounters to insure that proper information is available for physician visit
  • Obtain reports and records from outside sources for patient chart
  • Provide requesting patients with work notes/ work restrictions (with the exception of Work Comp patients)
  • Preparing medical records requests
  • Check medical record line & after hours line on assigned day of the week and transferring messages from the line appropriately
  • Training of new staff
  • Retrieving archived records
  • Faxing notes, work notes, orders etc. to hospitals , physical therapy offices and primary care physicians as requested
  • Handling of all physician paperwork needing to be signed by the physician
  • Scanning records and signed paperwork into system, faxing to requestor
  • Other duties as assigned
Requirements
  • Ability to communicate effectively and professionally with physicians and fellow co-workers
  • Demonstrates flexibility as a team member
  • Demonstrates reliability
  • Strong customer service background and skills
  • Strong computer skills
  • Demonstrates strong problem solving skills
Experience: Medical scheduling: 1 year (Required)
Physical Requirements:
Employee is frequently required to sit, talk, hear and use hands and fingers to operate and handle keyboards and controls. The employee is occasionally required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Job Type: Full-time
Work Remotely: No
Work Location: In person
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

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