Freelance Digital Operations Manager Jobs (NOW HIRING)

SAE Industry Technologies Consortia (ITC), Performance Review Institute (PRI) and SAE International (SAE), deliver shared solutions to industry's common challenges.
Join us and create a higher standard for a better world.
The Digital Operations Coordinator supports and maintains enterprise digital platforms, including websites, CMS environments, CRM systems, and marketing technology tools. This role partners closely with IT and Marketing to ensure digital systems, content, and customer communications function accurately and at scale.
The Digital Operations Coordinator serves as a key liaison between IT and marketing functions, managing SAE International's digital presence and customer communications. In this role, you will maintain and optimize the organization's website platform, support marketing content creation across multiple channels, and coordinate with technical teams to ensure seamless digital operations. You will also monitor customer feedback, manage social media channels, support event initiatives, and leverage marketing technology platforms to drive engagement and generate qualified leads. This is a collaborative, high-impact individual contributor role that directly supports SAE's mission to advance mobility knowledge and solutions. This role is 65% IT/Web and 35% Marketing support. The role is accountable for maintaining reliable digital operations, improving responsiveness to customers and internal stakeholders, and ensuring digital tools and content are accurate, timely, and scalable.
Essential Functions
Website & Digital Platform Operations
• Manage and support website platform operations, including content migrations, updates, and performance optimization.
• Coordinate with technical teams on application configuration, testing, troubleshooting, and platform enhancements.
• Upload, organize, and maintain video and multimedia content across digital platforms.
Marketing Operations & Communications
• Support the creation and maintenance of digital marketing content (website copy, email campaigns, newsletters, presentations).
• Manage social media channels, including scheduling, monitoring engagement, and reporting on performance.
• Track and report digital engagement metrics to support data-driven decisions.
Customer, CRM & Event Support
• Monitor and respond to customer inquiries through shared mailboxes and ticketing systems.
• Extract, organize, and maintain customer leads and CRM integrations.
• Support event logistics, booth setup, registration coordination, and attendee communications.
Minimum Requirements

• Education: Bachelor's in IT, Digital Media, Marketing, Communications, or relevant experience
• Experience: 3 or more years of experience in digital operations, marketing operations, web coordination, or a related technical support role.
• Technical Proficiency: Demonstrated skill with website content management systems (CMS), marketing automation platforms, and customer relationship management (CRM) systems.
• Tools: Proficiency with Microsoft Office Suite and commonly used digital marketing tools.
• Organizational Skills: Proven organizational and project management skills with the ability to manage multiple priorities at the same time and meet deadlines consistently.
• Communication: Excellent written and verbal communication skills with the ability to collaborate effectively across both technical and non-technical teams.

Preferred Qualifications

• Experience in the automotive or aerospace industry.
• Experience with video production, editing, or multimedia content creation is preferred.
• Knowledge of SEO best practices, social media marketing strategies, email marketing platforms, and digital analytics tools is a plus.
• Experience with web analytics tools and a track record of data-driven decision-making is beneficial
• Familiarity with agile project management methodologies or marketing operations frameworks is a plus.

• Experience in the automotive or aerospace industry.
• Assist with video production, editing, and multimedia content development to expand SAE's library of digital resources and enhance audience engagement across platforms.

Key Attributes

• Curious and eager to understand systems, programs, and workflows
• Flexible and comfortable shifting priorities
• Proactive "go-getter" who identifies problems and takes ownership
• Detail-oriented with strong follow-through
• Collaborative and comfortable working across technical and non-technical teams

Working Conditions and Physical Requirements
Work is performed primarily in a general office environment using standard office equipment, including a computer, phone, and copier. The role may occasionally require work in event or conference settings, which may involve standing, walking, and setting up materials, with or without reasonable accommodation.
This position follows a hybrid work model, allowing for both remote and on-site work at the Warrendale, PA office as business needs dictate. Occasional travel to event venues or partner locations may be required.
SAE International is committed to providing reasonable accommodations to qualified individuals with disabilities to perform the essential functions of this role. If you require an accommodation at any point during the employment process, please contact Human Resources.
ADA Accommodation Statement
SAE International is committed to providing reasonable accommodation to individuals with disabilities. If you need assistance or an accommodation due to a disability, please contact Human Resources. You may make a request for reasonable accommodation at any time during the application process or during your employment by reaching out to the HR team directly.
ABOUT THE ORGANIZATION
SAE Industry Technologies Consortia® (SAE ITC) enables organizations to define and pilot best practices. SAE ITC industry stakeholders are able to work together to effectively solve common problems, achieve mutual benefit for industry, and create business value.
The Performance Review Institute® (PRI) is the world leader in facilitating collaborative supply chain oversight programs, quality management systems approvals, and professional development in industries where safety and quality are shared values.
SAE International® (SAEI) is a global organization serving the mobility sector, predominantly in the aerospace, automotive and commercial-vehicle industries, fostering innovation, and enabling engineering professionals. Since 1905, SAE has harnessed the collective wisdom of engineers around the world to create industry-enabling standards. Likewise, SAE members have advanced their knowledge and understanding of mobility engineering through our information resources, professional development, and networking.
Fullsight is a shared services group working across three affiliate organizations, SAE ITC, SAE International, and Performance Review Institute (PRI), uniformly delivering HR, IT, Legal, Customer Success, Finance, and Procurement services, which enables us to distribute resources across all parts of our businesses.
EEO CLAUSE
Fullsight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.