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Freelance Data Entry Micro Jobs in California (NOW HIRING)

Micro Quality Calibration Inc.

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Customer Service and Retention Specialist

Chatsworth, CA · On-site

$25 - $35/hr

At Micro Quality Calibration (MQC), we are a trusted leader in precision calibration services ... Support data entry, invoicing research, filing, and general administrative tasks as needed

Ingram Micro

System Access Risk Manager

Irvine, CA · On-site

$138K/yr

Ingram Micro is a leading technology company for the global information technology ecosystem. With ... data changes, ensuring completeness and alignment with financial reporting controls (ICFR)

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All JobsData Entry Micro JobsFreelance Data Entry Micro JobsFreelance Data Entry Micro Jobs in California

Freelance Data Entry Micro information

What is the difference between Freelance Data Entry Micro vs Freelance Data Entry?

AspectFreelance Data Entry MicroFreelance Data Entry
CredentialsBasic computer skills, attention to detailBasic computer skills, attention to detail
Work EnvironmentRemote, flexible hoursRemote, flexible hours
Industry UsageCommon in small projects, quick tasksWider range, larger projects
Search & ComparisonOften searched together, micro tasks focus

Freelance Data Entry Micro typically involves small, quick tasks requiring basic skills, suitable for short-term projects. Freelance Data Entry covers a broader scope, including larger or ongoing projects. Both roles are remote and flexible, but the micro version emphasizes quick, low-volume tasks, making it ideal for quick income or testing new clients.

What are the most commonly searched types of Data Entry Micro jobs in California?

The most popular types of Data Entry Micro jobs in California are:

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For Freelance Data Entry Micro jobs in California, the most frequently searched job titles are:

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Cities in California with the most Freelance Data Entry Micro job openings:

Freelance Data Entry Micro jobs near you

Customer Service and Retention Specialist

Micro Quality Calibration Inc.

Chatsworth, CA • On-site

$25 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

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Job description

Job Title: Customer Service & Account Retention Specialist
Location: Chatsworth, In-person
Job Type: Full-time, Monday-Friday 8am- 5pm
Pay rate: $25- 35/ hour (DOE)


Company Overview:

At Micro Quality Calibration (MQC), we are a trusted leader in precision calibration services, known for delivering high-quality results and exceptional customer service. We’ve built long-standing partnerships across industries including aerospace, defense, and medical by maintaining rigorous standards and a commitment to excellence. As a growing, team-oriented company, we invest in our people and provide opportunities for development and advancement from our modern Chatsworth facility.


Position Overview:

We are seeking a Customer Service & Account Retention Specialist to serve as the primary point of contact for customers while supporting account growth and retention initiatives. This role is critical to ensuring a seamless customer experience, strengthening client relationships, and identifying opportunities to support both new and existing accounts.


Responsibilities:

  • Serve as the primary contact for customers via phone and email, providing timely and professional communication
  • Address inquiries related to services, pricing, documentation, and order status while ensuring a high level of customer satisfaction
  • Prepare, issue, and follow up on customer quotations in accordance with company procedures
  • Review and process customer purchase orders for accuracy and alignment with quoted services
  • Coordinate customer requests, including scheduling, documentation, shipping, and service needs
  • Build and maintain strong relationships with new and existing customers to support long-term retention
  • Proactively follow up with clients to ensure satisfaction, resolve concerns, and identify service needs
  • Assist in onboarding new accounts, ensuring a smooth transition and clear understanding of services
  • Identify opportunities to upsell or cross-sell services based on customer needs
  • Monitor customer activity and escalate potential at-risk accounts to support retention efforts
  • Maintain accurate records of customer interactions, order details, and service history in internal/CRM systems
  • Support data entry, invoicing research, filing, and general administrative tasks as needed
  • Collaborate with laboratory, sales, and operations teams to ensure efficient workflows and support account growth initiatives


Requirements and Skills:

  • 3-5 years of customer service, account management, or administrative experience preferred
  • High school diploma or equivalent required
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and typing 40+ WPM
  • Strong attention to detail, communication, problem-solving, and critical-thinking skills
  • Excellent organizational and time-management abilities with strong multitasking skills
  • Ability to work independently and collaboratively in a team environment
  • Experience with CRM systems or account management tools is a plus
  • U.S. citizen or permanent resident status required


Benefits: MQC offers comprehensive benefits including

  • Benefits: Medical, dental, vision, life insurance; 401(k) w/ 4% match; paid vacation.
  • Incentives & Recognition: Referral bonuses, birthday perks, team appreciation
  • Workplace Culture: Daily coffee, Friday donuts, monthly lunches, holiday events, team outings.


We are an Equal Opportunity Employer
MQC is an Equal Opportunity and Affirmative Action Employer.

Company Description

Established in 1978, is a leading A2LA ISO/IEC 17025-2017 Accredited Metrology lab specializing in calibration, repair, testing, and sales of precision measurement instruments. Serving industries like Aerospace and Medical. MQC is known for quality, customer service, and growth.