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Freelance At&T Customer Service Representative Jobs in Decatur, AL

CSR

Decatur, AL

$14 - $16/hr

As a CSR, your responsibilities would be assisting customers with queries or offering financial loans as well as servicing those loans. Other possible duties include: * Taking loan applications

CSR

Decatur, AL

$14 - $16/hr

As a CSR, your responsibilities would be assisting customers with queries or offering financial loans as well as servicing those loans. Other possible duties include: * Taking loan applications

This position will work at Branch 4129 located at 2615 Memorial Pkwy NW, Suite A&B, Huntsville, AL 35810. The Customer Service Representative opportunity is a full-time entry-level position that has ...

This position will work at Store 4117 located at 1112 6th Ave SE Decatur, AL 35601. As a Customer Service Representative you will: * Complete cash transactions for our customers * Initiate customer ...

This position will work at Branch 4130 located at 2714 Clinton Ave West, Huntsville, AL 35805. The Customer Service Representative opportunity is a Full-time entry-level position that has great ...

This position will work at Store 4106 located at 211 Hwy 31 S Athens, AL 35611. The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the ...

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Responsible for providing an exceptional service experience to multiple customers at one time and ...

Customer Service Representative

Madison, AL

$14.25 - $19.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Madison, AL · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Huntsville, AL

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... You are good at: * Selling products to customers * Providing excellent customer care

Customer Service Representative

Madison, AL · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... You are good at: * Selling products to customers * Providing excellent customer care

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Freelance At T Customer Service Representative information

See Decatur, AL salary details

$9

$17

$25

How much do freelance at&t customer service representative jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for freelance at&t customer service representative in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is the difference between Freelance At&T Customer Service Representative vs In-House At&T Customer Service Representative?

AspectFreelance At&T Customer Service RepresentativeIn-House At&T Customer Service Representative
Work EnvironmentRemote, flexible scheduleOn-site, office setting
CredentialsTypically requires customer service experience, basic technical knowledgeSame as freelance, often with additional company-specific training
Employer & Industry UsageIndependent contractors, often hired through platformsFull-time employees within AT&T
Work SetupSelf-managed, independentCompany-managed, structured

Freelance At&T Customer Service Representatives work remotely with flexible hours, often as independent contractors, while in-house representatives are full-time employees working on-site with structured schedules. Both roles require customer service skills, but the freelance position offers more flexibility and less direct supervision.

What are the most commonly searched types of At&T Customer Service Representative jobs in Decatur, AL? The most popular types of At&T Customer Service Representative jobs in Decatur, AL are:
What are popular job titles related to Freelance At&T Customer Service Representative jobs in Decatur, AL? For Freelance At&T Customer Service Representative jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Freelance At&T Customer Service Representative jobs in Decatur, AL look for? The top searched job categories for Freelance At&T Customer Service Representative jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Freelance At&T Customer Service Representative jobs? Cities near Decatur, AL with the most Freelance At&T Customer Service Representative job openings:

$14 - $16/hr

Full-time

Re-posted 17 days ago


Job description

Local finance company looking to fill a full-time position as a Customer Service Representative (CSR).  In simple terms, your job is to make sure the customers are happy and that they continue doing business with your employer.

As a CSR, your responsibilities would be assisting customers with queries or offering financial loans as well as servicing those loans. Other possible duties include:

  • Taking loan applications
  • Processing the payments of customers.
  • Collections in person, over the phone and via written communication.
  • Ensuring customer queries are answered to their satisfaction both by phone and in person.
  • Using computerized systems to access the details of customers.
  • Promoting certain financial products and services.
  • Handling customer complaints or handing them over to a supervisor.

Expert communication and listening skills are a must for this challenging and rewarding position which is often the “face” of the company to the customers. By listening effectively to find the root cause of issues, and communicating in a clear and friendly way, the Customer Service Representative is able to solve the issue and provide a positive customer experience.

Customer Service Representatives know how to diffuse a tense situation and do everything within reason to quickly and effectively resolve the issue.

Customer Service Representative Duties and Responsibilities

  • Manage and prioritize multiple concerns simultaneously.
  • Provide appropriate and correct information to incoming customer order status and product knowledge requests.
  • A positive attitude, even when faced with misplaced criticism or frustration.
  • The ability to learn quickly and move on from both success and failure.
  • Provide timely feedback to company management regarding challenges or customer concerns.
  • Partnership with the sales team to meet and exceed customer’s service expectations.
  • Listen, document, and help resolve conflicts with customers.

Customer Service Representative Preferred Qualifications

  • High School diploma.
  • Previous customer service experience.
  • Computer experience and aptitude.
  • Patience in dealing with confused or irate customers.
  • Problem-solving skills, and the ability to think under pressure.
  • Commitment to continual education about the company, products and services.

Similar Job Titles

  • Customer Service Representatives
  • Collector
  • CSR

Salary Range: $14.00-$16.00 per hour with additional bonus opportunities every month ranging from *$485 - $1110 

*Depending on what bonus is made and current hourly wage.