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Fraud Operations Jobs in Arizona (NOW HIRING)

Whatnot

Manager, Fraud Operations

Phoenix, AZ · On-site

$140K - $160K/yr

Role The Manager of Fraud Operations will join a high-impact team. This role is ideal for someone that is passionate about driving process improvement and motivating and managing a team of driven ...

Whatnot

Fraud Agent

Phoenix, AZ · On-site

$15.50 - $20.50/hr

Role We are looking for a Fraud Agent to investigate and develop solutions to prevent and mitigate ... Understanding of E-commerce and Marketplace operations. * Experience with Customer facing systems ...

US Bank

Fraud Systems Test Analyst

Tempe, AZ

The Fraud Systems Test Analyst provides operational and analytical support to fraud strategy, with a primary focus on system testing and issue resolution in partnership with vendors. This role is ...

OneAZ Credit Union

Fraud Analyst

Phoenix, AZ

The Fraud Analyst participates in operational projects and meetings, assists Investigators, Compliance and Risk Management team with various fraud and security requests, and completes all assigned ...

OneAZ Credit Union

Fraud Analyst

Phoenix, AZ · On-site

The Fraud Analyst participates in operational projects and meetings, assists Investigators, Compliance and Risk Management team with various fraud and security requests, and completes all assigned ...

US Bank

Fraud Risk Analyst

Tempe, AZ

Collaborate closely with operations, technology, risk management, and crossfunctional teams to ... Strong background in fraud analytics and rule development, with demonstrated ability to identify ...

Upgrade

Director, Workforce Management

Phoenix, AZ

Own the comprehensive WFM strategy across Customer Service, Application Verifications, Servicing & Collections, Fraud Operations, and QA/QI - spanning forecasting, capacity planning, RTA, schedule ...

Whatnot

Trust & Safety Agent

Phoenix, AZ · On-site

Experience with social media, parcel delivery, marketplace sellers, vendors, payment processors and/or fraud operations. * Understanding of E-commerce and Marketplace operations. * Experience with ...

USAA

MIAM Identity Product Lead

Phoenix, AZ

$226K - $236K/yr

... KYC, fraud operations, and identity security posture management to make risk decisions. The candidate will partner closely with authentication, technology, fraud, compliance, architecture, and ...

USAA

MIAM Identity Product Lead

Phoenix, AZ

$231K - $242K/yr

... KYC, fraud operations, and identity security posture managementto make risk decisions. The candidate will partner closely with authentication,technology,fraud, compliance, architecture, and ...

TecTammina

Sales Executive, Fraud Solutions

Phoenix, AZ · On-site

$125K/yr

... Operational Risk & Regulation named NICE Actimize #1 in Anti-Money Laundering #1 in Anti-Fraud Have won many innovation awards at Finovate #2 in Compliance Software based on reader feedback ...

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Fraud Operations information

What are the key skills and qualifications needed to thrive in Fraud Operations, and why are they important?

To thrive in Fraud Operations, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications like Certified Fraud Examiner (CFE) are typically expected. Excellent communication, problem-solving abilities, and discretion help professionals excel in investigating and preventing fraudulent activities. These skills are crucial for accurately identifying fraud, minimizing financial loss, and maintaining organizational integrity.

What is the difference between Fraud Operations vs Fraud Analyst?

AspectFraud OperationsFraud Analyst
CredentialsTypically requires experience in fraud detection, certifications like CFE or ACFE beneficialOften requires similar certifications, with a focus on data analysis and investigation skills
Work EnvironmentOperational teams handling process management, case escalation, and fraud prevention strategiesAnalytical teams focusing on investigating fraud cases, analyzing data, and identifying patterns
Employer & Industry UsageUsed across banking, e-commerce, and financial services for managing fraud prevention workflowsCommonly found in similar industries, focusing on case analysis and detection

Fraud Operations and Fraud Analyst roles both involve combating fraud but differ in focus. Fraud Operations manages the overall process, case escalation, and prevention strategies, while Fraud Analysts focus on investigating specific cases and analyzing data to identify fraud patterns. Both roles require relevant certifications and are vital in the fight against fraud within financial and e-commerce sectors.

What do fraud operations do?

Fraud operations professionals analyze transactions and account activity to detect and prevent fraudulent behavior. They use tools like fraud detection software and data analysis techniques to identify suspicious patterns, investigate incidents, and implement measures to reduce financial losses and protect company assets.

Is fraud a good career?

Fraud operations is a growing field within risk management that involves detecting and preventing financial crimes. It requires analytical skills, attention to detail, and knowledge of fraud detection tools and techniques. Careers in this area can offer stability and opportunities for advancement, especially with relevant certifications and experience.

What are Fraud Operations?

Fraud Operations refers to the processes and teams within an organization that are responsible for detecting, investigating, and preventing fraudulent activities. This typically involves monitoring transactions, analyzing patterns for suspicious behavior, and coordinating with other departments to minimize financial losses. Professionals in Fraud Operations use specialized tools and techniques to identify and stop fraud in real time, while also ensuring compliance with relevant laws and regulations. Their work is critical in protecting both the organization's assets and its customers.

How much is the salary of a fraud specialist?

The salary of a fraud specialist typically ranges from $45,000 to $75,000 annually, depending on experience, location, and the size of the organization. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries. Skills in data analysis and familiarity with fraud detection tools can also influence compensation.

What are some common challenges faced by professionals in Fraud Operations, and how can I prepare for them?

Fraud Operations professionals often encounter challenges such as staying ahead of rapidly evolving fraud tactics, managing high volumes of alerts, and balancing fraud prevention with a positive customer experience. Adapting to new technologies and regulatory requirements is also crucial. To prepare, it's helpful to develop strong analytical skills, stay updated on industry trends, and be comfortable working in a fast-paced, collaborative environment where clear communication with investigators, technology teams, and customer service is essential.

What qualifications do I need to work in fraud?

To work in fraud operations, candidates typically need a bachelor's degree in finance, accounting, or a related field. Strong analytical skills, attention to detail, knowledge of fraud detection tools, and familiarity with data analysis software are also important. Certifications such as Certified Fraud Examiner (CFE) can enhance qualifications.
What are the most commonly searched types of Fraud Operations jobs in Arizona? The most popular types of Fraud Operations jobs in Arizona are:
What are popular job titles related to Fraud Operations jobs in Arizona? For Fraud Operations jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Fraud Operations jobs in Arizona look for? The top searched job categories for Fraud Operations jobs in Arizona are:
What cities in Arizona are hiring for Fraud Operations jobs? Cities in Arizona with the most Fraud Operations job openings:
Fraud Operations jobs near you
Infographic showing various Fraud Operations job openings in Arizona as of July 2026, with employment types broken down into 2% As Needed, 82% Full Time, 15% Part Time, and 1% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.
Manager, Fraud Operations

Manager, Fraud Operations

Whatnot

Phoenix, AZ • On-site

$140K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

Job description

Join the Future of Commerce with Whatnot!
Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
Role
The Manager of Fraud Operations will join a high-impact team. This role is ideal for someone that is passionate about driving process improvement and motivating and managing a team of driven, customer-obsessed operators and team leads, all while analyzing systemic issues and implementing solutions to challenging problems. You will report to the Sr. Manager of Trust & Risk Operations, and lead a distributed (remote) team focused on solving our most sophisticated customer problems.
  • Lead, empower, coach and deliver high performance from a team of operators and team leads
  • Set the vision and culture for your team by fostering a singular focus on improving customer experience
  • Establish team goals and work with direct reports on strategies for executing, tracking progress and sharing results. Consistently leverage data to drive impact on overall agent performance.
  • Provide oversight and help the team deliver projects involving analysis, process improvement, and strategy development, while working directly with global cross-functional teams to drive innovative solutions
  • Identify concrete fraud insights, suggest recommendations, and advise operations/product strategy through effective communication and influence
  • Own end-to-end resolution of incidents ranging from fraud spikes to capacity shortages.

You
Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.
  • A deep understanding and passion for delivering best-in-class support
  • 4+ years of experience in managing and developing teams and leaders.
  • 5+ years of experience in the service industry, customer support, or in a high-volume and extremely fast-paced environment
  • Passion for and commitment to team development
  • Experience managing and influencing team strategy, and driving process improvement
  • Experience with improving customer experience through innovation and championing the customer's voice
  • Demonstrated success in presenting data (qualitative and quantitative) in a clear and compelling manner that inspires action
  • Excellent communication skills, written, oral, and interpersonal

Benefits
  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • Home office setup allowance
    • Monthly allowance for cell phone and internet
  • Care benefits
    • Monthly allowance for wellness
    • Annual allowance towards Childcare
    • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
    • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

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