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Fraud Operations Jobs in Arizona (NOW HIRING)

US Bank

Fraud Prevention Analyst

Tempe, AZ

You will work closely with fraud operations, technology, risk management, and business partners to investigate anomalies, identify performance shifts, and conduct root-cause analysis that informs ...

US Bank

Fraud Strategy Data Analyst

Tempe, AZ

Assess end-to-end fraud operations, including alert lifecycle performance, queue throughput, review capacity, case-handling efficiency, and workload distribution to improve operational effectiveness ...

Whatnot

Fraud Agent

Phoenix, AZ · On-site

$15.50 - $20.50/hr

Role We are looking for a Fraud Agent to investigate and develop solutions to prevent and mitigate ... Understanding of E-commerce and Marketplace operations. * Experience with Customer facing systems ...

US Bank

Credit Fraud Advanced Specialist

Tempe, AZ

Four years or more of operations services related work experience Preferred Skills/Experience * Previous banking, financial services, fraud investigation, teller, customer service, contact center, or ...

US Bank

Fraud Risk Analyst

Tempe, AZ · On-site

Working closely with partners across operations, technology, and risk management, you will quantify business impacts, balance fraud mitigation, customer experience, and operational efficiency to ...

Advisor Group

Fraud Analyst

Scottsdale, AZ · Hybrid

$65K - $75K/yr

Work closely with Financial Advisors, supervisors, operations teams, cybersecurity teams, clearing firms, and clients to obtain information and resolve investigations. * Identify emerging fraud ...

Northern Trust

Fraud Specialist

Tempe, AZ · On-site

May manage daily operational activities and review work of less experienced employees (but not in a ... Serves as a technical SME in areas of fraud, fraud prevention technology, and data analysis.

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Fraud Operations information

What is fraud operations?

Fraud Operations refers to the processes and teams within an organization that are responsible for detecting, investigating, and preventing fraudulent activities. This typically involves monitoring transactions, analyzing patterns for suspicious behavior, and coordinating with other departments to minimize financial losses. Professionals in Fraud Operations use specialized tools and techniques to identify and stop fraud in real time, while also ensuring compliance with relevant laws and regulations. Their work is critical in protecting both the organization's assets and its customers.

What are the key skills and qualifications needed to thrive in fraud operations, and why are they important?

To thrive in Fraud Operations, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications like Certified Fraud Examiner (CFE) are typically expected. Excellent communication, problem-solving abilities, and discretion help professionals excel in investigating and preventing fraudulent activities. These skills are crucial for accurately identifying fraud, minimizing financial loss, and maintaining organizational integrity.

What are some common challenges faced by professionals in fraud operations, and how can I prepare for them?

Fraud Operations professionals often encounter challenges such as staying ahead of rapidly evolving fraud tactics, managing high volumes of alerts, and balancing fraud prevention with a positive customer experience. Adapting to new technologies and regulatory requirements is also crucial. To prepare, it's helpful to develop strong analytical skills, stay updated on industry trends, and be comfortable working in a fast-paced, collaborative environment where clear communication with investigators, technology teams, and customer service is essential.

What is the difference between Fraud Operations vs Fraud Analyst?

AspectFraud OperationsFraud Analyst
CredentialsTypically requires experience in fraud detection, certifications like CFE or ACFE beneficialOften requires similar certifications, with a focus on data analysis and investigation skills
Work EnvironmentOperational teams handling process management, case escalation, and fraud prevention strategiesAnalytical teams focusing on investigating fraud cases, analyzing data, and identifying patterns
Employer & Industry UsageUsed across banking, e-commerce, and financial services for managing fraud prevention workflowsCommonly found in similar industries, focusing on case analysis and detection

Fraud Operations and Fraud Analyst roles both involve combating fraud but differ in focus. Fraud Operations manages the overall process, case escalation, and prevention strategies, while Fraud Analysts focus on investigating specific cases and analyzing data to identify fraud patterns. Both roles require relevant certifications and are vital in the fight against fraud within financial and e-commerce sectors.

What are the most commonly searched types of Fraud Operations jobs in Arizona?

The most popular types of Fraud Operations jobs in Arizona are:

What are popular job titles related to Fraud Operations jobs in Arizona?

For Fraud Operations jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Fraud Operations jobs in Arizona look for?

The top searched job categories for Fraud Operations jobs in Arizona are:

What cities in Arizona are hiring for Fraud Operations jobs?

Cities in Arizona with the most Fraud Operations job openings:

Fraud Operations jobs near you
Infographic showing various Fraud Operations job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Fraud Operations Specialist I, II, III, Senior

Glendale, AZ • On-site

Global Credit Union
Finance and Insurance • 1 - 5K employees
Learn more about Global Credit Unionexternal

$53K - $81K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Global Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Overview
Reports to: Fraud Operations Officer
Functions Supervised: None
Primary Functions: Perform activities in support of Fraud department. Manage incoming and outgoing telephone interactions. Responsible for identifying, gathering, and reviewing documentation to support investigative activities for all cases related to online access, check fraud, financial exploitation, identity theft, and operational risk mitigation. Creating collection letters to other financial institutions to mitigate loss.
Duties and Responsibilities:
  1. Receive inbound calls and place outbound calls to provide information to branches, the Member Service Center, lending departments and members on fraud, identity theft or Member Identification Program
  2. Create and maintain complete and accurate case files including evidence and interview summary in the case management system.
  3. Locate, save, and upload documents into case management system: account agreements, loan documents, check copies, IP address results, affidavits, collection letters, surveillance, etc.
  4. Create affidavits and send to branches/members with support documentation.
  5. Process inbound mail for Fraud Operations.
  6. Locate surveillance and review recorded calls to support investigations.
  7. Create and send collection letters to other financial institutions to mitigate loss.
  8. Place calls to gather information from branches, lending departments, and members regarding fraud or identity theft.
  9. Perform other duties as assigned.

Qualifications
Education: High school graduate or equivalent.
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: Self-motivated team player with ability to identify and resolve issues as well as earn the confidence and cooperation of members, employees, and third parties. Must have strong oral and written communication skills, and general knowledge of financial transactions. Comfortable with technology. Ability to understand and apply regulations and procedures to case evaluations.
Tenure: Assignment to Fraud Operations Specialist I, (category 14), Fraud Operations Specialist II, (category 13), Fraud Operations Specialist III, (category 12), or to Senior Fraud Operations Specialist, (category 11), will be determined by the candidate's education or experience. Advancement requires management recommendation and will be based on the candidate's certifications and/or performance.
Compensation
Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.
Salary Pay Range: 11
$57,484 - $90,230 annually
Salary Pay Range: 12
$53,226 - $81,405 annually
Salary Pay Range: 13
$49,284 - $73,391 annually
Salary Pay Range: 14
$45,633 - $66,624 annually
Benefits
  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
  • Click here to view Global's comprehensive Benefits Programs

Equal Opportunity Employer

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