Fraud Manager Jobs in Arizona (NOW HIRING)

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. The Global Financial Crimes Compliance (GFCC) Investigator performs end-to-end investigations across one or more lines of business relevant to the Investigators specific area of responsibility. In the investigative role, the Investigator conducts routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing.

Responsibilities:

• Completes investigations while overseeing cases meet or exceed closure and quality metrics

• Completes Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

• Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

• Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

• Analyze financial transactions to assess whether activity is suspicious and warrants further investigation.

• Manage the full lifecycle of fraud investigations, from initial review through documentation and resolution.

• Gather and evaluate relevant information to support sound decision-making throughout the investigative process.

Required Qualifications:

• Minimum of five years of relevant experience

• Knowledge of financial crimes/AML typologies

• Strong written and Oral Comms skills

• BSA/AML knowledge

• Knowledge of criminal typologies and ability to synthesize data and make case related decisions with justification

Desired Qualifications:

• Bachelor's Degree in related field

• 1-2 years of brokerage experience is highly preferred

• Experience in financial services and/or a related government entity

• Certified Anti-Money Laundering Specialist (CAMS)

• AI Surveillance Tools

• Prior law enforcement experience

• Knowledge of emerging financial products and risk (ie: crypto)

• Sanctions knowledge

Skills:

• Regulatory Compliance

• Fraud Management

• Critical Thinking

• Written Communications

• Investigation Management

• Policies, Procedures, and Guidelines Management

• Risk Management

• Reporting

• Issue Management

• Law Enforcement Communication

• Data Literacy

• SAR Evidence Analysis

• Financial Transaction Analysis

Technical Skills:

• Risk Identification & Assessment

• AML Regulatory Knowledge

• Data Analysis, Interpretation and Decisioning

• Financial Crimes Risk Programs

• Case Investigations & Resolution

• High Risk Activities & Typologies

• Trading & Transaction Patterns (inc. Transaction Monitoring)

• Financial Crimes Compliance Risk Principles

• Products, Services and Acumen- Global Financial Crimes

Shift:

Hours Per Week: