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Fraud Investigation Supervisor Jobs (NOW HIRING)

Global Credit Union

Fraud Investigator I

Anchorage, AK · On-site

$63K - $99K/yr

Fraud Operations Officer Functions Supervised: None Primary Functions: Carry out detailed investigations concerning potential losses and/or suspected criminal activity. Interview potential victims ...

MUFG Bank, Ltd.

Fraud Investigator

Tampa, FL · Hybrid

$65K - $80K/yr

Reporting to the Senior Fraud Prevention Manager (Vice President) of Fraud Operations. The ... This is a non-supervisory position, distinguished from the higher-level investigators by the ...

Centier

Fraud Investigator

Merrillville, IN · On-site

Supervisory Responsibilities : None Job Summary: Works closely with Deposit and Retail Operations on loss prevention, fraud and security investigations to investigate and deter fraud against the Bank.

EVERENCE SERVICES,

Fraud Manager

Lancaster, PA · On-site

This role oversees daily fraud monitoring, leads investigations into suspicious activity, and ... Supervisory Committee and the Board of Directors. * Track key performance indicators (KPIs) and ...

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Fraud Investigation Supervisor information

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How much do fraud investigation supervisor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for fraud investigation supervisor in the United States is $30.83, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.34 per hour, depending on experience, location, and employer.

What is the role of a fraud supervisor?

A fraud investigation supervisor oversees teams that detect and prevent fraudulent activities. They analyze suspicious transactions, develop investigation strategies, and ensure compliance with legal and company policies, often using specialized software and requiring strong analytical skills. Their role involves managing investigations, training staff, and reporting findings to senior management.

What are the key skills and qualifications needed to thrive as a Fraud Investigation Supervisor, and why are they important?

To thrive as a Fraud Investigation Supervisor, you need a solid background in fraud detection, investigative techniques, and knowledge of regulatory compliance, often supported by a bachelor’s degree in criminal justice or a related field. Familiarity with case management systems, data analysis tools, and certifications such as Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and effective communication skills help you manage teams and coordinate with stakeholders. These competencies ensure effective fraud prevention, thorough investigations, and protection of organizational assets.

What are some common challenges a Fraud Investigation Supervisor faces when managing a team of investigators?

A Fraud Investigation Supervisor often encounters challenges balancing caseloads among team members and ensuring thorough, consistent investigations under tight deadlines. They must also stay updated on evolving fraud tactics and regulatory changes, providing ongoing training and support to their team. Additionally, fostering effective collaboration with other departments, such as compliance and legal, is essential for successful case resolution. Strong communication and adaptability are key to overcoming these obstacles while maintaining high investigation standards.

What is the difference between Fraud Investigation Supervisor vs Fraud Analyst?

AspectFraud Investigation SupervisorFraud Analyst
Required CredentialsBachelor's degree, fraud investigation certifications (e.g., CFE)Bachelor's degree, often certifications like CFE or ACFE
Work EnvironmentSupervisory role overseeing investigations, team managementAnalyzing data, conducting investigations, reporting findings
Employer & Industry UsageFinancial institutions, insurance companies, retailFinancial services, banking, insurance, retail
Common Search & ComparisonOften compared for leadership and oversight rolesCompared for analytical and investigative roles

The Fraud Investigation Supervisor and Fraud Analyst roles share similar credentials and industry usage, but differ mainly in responsibility level. The supervisor oversees investigation teams and manages cases, while the analyst focuses on conducting investigations and analyzing fraud patterns. Both roles are essential in fraud prevention and detection within financial and retail sectors.

What does a Fraud Investigation Supervisor do?

A Fraud Investigation Supervisor oversees a team of investigators responsible for identifying, analyzing, and resolving cases of suspected fraud within an organization. They coordinate investigations, ensure compliance with legal and regulatory standards, and develop strategies to prevent future fraudulent activities. This role also involves training staff, preparing reports, and collaborating with law enforcement or legal teams when necessary. Their leadership helps maintain the integrity of the organization's financial and operational processes.
What states have the most Fraud Investigation Supervisor jobs? States with the most job openings for Fraud Investigation Supervisor jobs include:

Fraud Investigator I

Global Credit Union

Anchorage, AK • On-site

$63K - $99K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Global Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Overview
Reports to: Fraud Operations Officer
Functions Supervised: None
Primary Functions: Carry out detailed investigations concerning potential losses and/or suspected criminal activity. Interview potential victims, suspects, and witnesses involved in financial crimes, often addressing sensitive matters. Accurately prepare and document findings based on rules of judicial evidence, ensuring reports are both factual and impartial. Refer cases to law enforcement for prosecution and restitution. Review cases for accuracy and decide next steps, such as reimbursement, member contact, or government agency follow-up. Demonstrate prudent judgment in decision-making and maintain the highest standards of confidentiality.
Duties and Responsibilities:
  1. Monitor alert queues to help prevent fraudulent activity and reduce losses.
  2. Conduct investigations into fraud claims related to online transactions, pre-authorized drafts, altered checks, forged endorsements, unauthorized third-party transfers, financial exploitation, identity theft, and additional fraudulent activities.
  3. Investigate discrepancies, gather all relevant information, and implement effective measures to mitigate and, when feasible, prevent losses related to fraud and identity theft.
  4. Interview potential victims, suspects, and witnesses involved in financial crimes, often addressing sensitive matters.
  5. Locate video surveillance and review recorded calls to support investigations.
  6. Accurately prepare and document findings based on rules of judicial evidence, ensuring reports are both factual and impartial. Reports may be used in criminal proceedings or civil litigation.
  7. Create and maintain complete and accurate case files, including investigative notes and documentation in the case management system.
  8. Detect, monitor, and analyze fraud patterns and trends.
  9. Participate in root cause analysis reviews of large loss incidents to help identity process gaps and recommend policy changes.
  10. Adhere to all regulations and internal policies and procedures in the timely management of complaints, referrals, and reimbursements.
  11. Report suspicious activity as required by the Bank Secrecy Act.
  12. Handle high-priority and high-risk cases, such as outgoing wires, recovering funds, consumer complaints, large transactions, and potential Bank Secrecy Act or SDN list violations.
  13. Work with all law enforcement, protective agencies, and financial institution contacts for fraud related investigations.
  14. Work in partnership with BSA, Legal, Compliance, Operations, the credit union's insurer, and other relevant credit union departments.
  15. Handle incoming and outgoing calls to deliver information about fraud, identity theft, or the Member Identification Program to branches, the Member Service Center, lending departments, and members.
  16. Ensure compliance with laws, rules, regulations, policies and procedures applicable to assigned departments and related credit union activities
  17. Perform other duties as assigned.

Qualifications
Education: Bachelor's degree in Business Administration, Criminal Justice or related field
Creditable Experience in Lieu of Education: 3-4 years' experience in the area of financial crimes investigations, law enforcement, or related field.
Experience/Skills: Excellent interpersonal skills with the ability to build collaborative relationships with various business units. Strategic and tactical analysis skills. Demonstrates sound discretionary judgment and upholds strict confidentiality. Demonstrates strong proficiency in both oral and written communication. Capacity to work in a fast-paced and dynamic environment with a drive to deliver outstanding results. Thorough familiarity with banking and financial regulations. Experienced in conducting complex investigations related to potential losses and/or suspected criminal activity. Experience with courtroom testimony and legal protocols. Skilled in interview techniques. Experienced in leveraging fraud prevention and detection technologies and tools. Well-versed in strategies for mitigating and investigating Identity Theft, check, card, ACH, and payment fraud. Certified Fraud Examiner (CFE) or equivalent credentials are preferred.
Tenure: Assignment to the Fraud Investigator I (Category 10), or Fraud Investigator II (Category 09) position will be determined by the candidate's education or experience. Advancement requires management recommendation and will be based on the candidate's certifications and/or performance.
Compensation
Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.
Salary Pay Range: 09
$69,557 - $112,677 annually
Salary Pay Range: 10
$63,233 - $99,908 annually
Benefits
  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
  • Click here to view Global's comprehensive Benefits Programs

Equal Opportunity Employer

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