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Fraud Investigation Supervisor Jobs (NOW HIRING)

EVERENCE SERVICES,

Fraud Manager

Lancaster, PA · On-site

This role oversees daily fraud monitoring, leads investigations into suspicious activity, and ... Supervisory Committee and the Board of Directors. * Track key performance indicators (KPIs) and ...

Centier

Fraud Investigations Analyst

Merrillville, IN · On-site

$19/hr

Supervisory Responsibilities : None Job Summary: The primary purpose of this job is to detect and ... The Fraud Investigations Analyst will work with other business units and make recommendations to ...

Peraton

Fraud Investigations Manager

$104K - $166K/yr

... data analysis, investigation, and medical review to detect, prevent, deter, reduce, and make ... supervisory or lead experience * This position requires proven leadership skills and in-depth ...

New

ELS

Supervisor, Fraud Operations

Rochester, NY · On-site

$101K/yr

Collaborate with other departments that the Fraud Prevention & Investigation team supports to ... In addition, minimum of 5 years in a supervisory and/or leadership capacity * Extensive ...

PATRIOT BANK, N.A.

Fraud Analyst

Los Angeles, CA · On-site

Actively support managers and supervisors with AML/Fraud investigations, while coordinating with team members and other departments to determine the proper course of action in handling potentially ...

PATRIOT BANK, N.A.

Fraud Analyst

Los Angeles, CA · On-site

Actively support managers and supervisors with AML/Fraud investigations, while coordinating with team members and other departments to determine the proper course of action in handling potentially ...

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Fraud Investigation Supervisor information

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How much do fraud investigation supervisor jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for fraud investigation supervisor in the United States is $30.83, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fraud Investigation Supervisor, and why are they important?

To thrive as a Fraud Investigation Supervisor, you need a solid background in fraud detection, investigative techniques, and knowledge of regulatory compliance, often supported by a bachelor’s degree in criminal justice or a related field. Familiarity with case management systems, data analysis tools, and certifications such as Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and effective communication skills help you manage teams and coordinate with stakeholders. These competencies ensure effective fraud prevention, thorough investigations, and protection of organizational assets.

What are some common challenges a Fraud Investigation Supervisor faces when managing a team of investigators?

A Fraud Investigation Supervisor often encounters challenges balancing caseloads among team members and ensuring thorough, consistent investigations under tight deadlines. They must also stay updated on evolving fraud tactics and regulatory changes, providing ongoing training and support to their team. Additionally, fostering effective collaboration with other departments, such as compliance and legal, is essential for successful case resolution. Strong communication and adaptability are key to overcoming these obstacles while maintaining high investigation standards.

What is the difference between Fraud Investigation Supervisor vs Fraud Analyst?

AspectFraud Investigation SupervisorFraud Analyst
Required CredentialsBachelor's degree, fraud investigation certifications (e.g., CFE)Bachelor's degree, often certifications like CFE or ACFE
Work EnvironmentSupervisory role overseeing investigations, team managementAnalyzing data, conducting investigations, reporting findings
Employer & Industry UsageFinancial institutions, insurance companies, retailFinancial services, banking, insurance, retail
Common Search & ComparisonOften compared for leadership and oversight rolesCompared for analytical and investigative roles

The Fraud Investigation Supervisor and Fraud Analyst roles share similar credentials and industry usage, but differ mainly in responsibility level. The supervisor oversees investigation teams and manages cases, while the analyst focuses on conducting investigations and analyzing fraud patterns. Both roles are essential in fraud prevention and detection within financial and retail sectors.

What does a Fraud Investigation Supervisor do?

A Fraud Investigation Supervisor oversees a team of investigators responsible for identifying, analyzing, and resolving cases of suspected fraud within an organization. They coordinate investigations, ensure compliance with legal and regulatory standards, and develop strategies to prevent future fraudulent activities. This role also involves training staff, preparing reports, and collaborating with law enforcement or legal teams when necessary. Their leadership helps maintain the integrity of the organization's financial and operational processes.
What states have the most Fraud Investigation Supervisor jobs? States with the most job openings for Fraud Investigation Supervisor jobs include:

Fraud Manager

EVERENCE SERVICES,

Lancaster, PA • On-site

Full-time

Posted 7 days ago

Job description

POSITION SUMMARY
Responsible for developing, implementing, and managing the credit union’s fraud prevention, detection, and investigation programs. This role oversees daily fraud monitoring, leads investigations into suspicious activity, and collaborates cross-functionally with operations, compliance, information security, and law enforcement to mitigate fraud risk while protecting member relationships. The Fraud Manager ensures adherence to regulatory requirements, industry best practices, and internal policies related to fraud risk management.

RESPONSIBILITIES AND DUTIES

  1. Fraud Prevention & Strategy
    1. Develop and implement the credit union’s fraud risk management strategy and controls.
    2. Monitor fraud trends affecting financial institutions and recommend mitigation strategies.
    3. Implement fraud-prevention tools and technologies for cards, ACH, wires, and digital banking.
    4. Evaluate new products, services, and delivery channels for potential fraud risk.
  2. Fraud Detection & Monitoring
    1. Oversee daily monitoring of suspicious transactions across debit/credit cards, ACH, wires, checks, and digital banking.
    2. Ensure timely investigation and resolution of fraud alerts and members’ claims.
    3. Maintain and optimize fraud detection systems, rules, and alerts.
    4. Analyze fraud data and trends to identify emerging risks and enhance detection capabilities.
  3. Investigations & Case Management
    1. Manage investigations into suspected fraud, identity theft, and account takeovers.
    2. Ensure proper documentation of cases and maintain investigation records.
    3. Coordinate with law enforcement, card networks, and external partners as needed.
    4. Support Suspicious Activity Report (SAR) processes in collaboration with the compliance team.
  4. Member Protection & Loss Mitigation
    1. Oversee fraud claims resolution and ensure adherence to regulatory timelines.
    2. Develop procedures to minimize fraud-related losses and protect member accounts.
    3. Partner with frontline teams to ensure consistent handling of fraud cases and consistent member communication.
  5. Reporting & Risk Management
    1. Prepare regular reports on fraud trends, losses, and mitigation efforts for senior management, the risk-management committee, and (as requested) the EFCU Supervisory Committee and the Board of Directors.
    2. Track key performance indicators (KPIs) and fraud loss metrics.
    3. Participate in enterprise risk management and internal audit processes.
  6. Policy & Compliance
    1. Maintain fraud-related policies and procedures.
    2. Ensure compliance with applicable regulations, including Reg E, card network rules, and fraud reporting requirements.
  7. Support internal and external audits of fraud controls.


QUALIFICATIONS

Education:

  1. Bachelor’s degree in Finance, Business Administration, Criminal Justice, or a related field preferred; or an equivalent combination of formal training and experience
  2. Professional certification is a plus:
  • Certified Fraud Examiner (CFE)
  • Certified Anti-Money Laundering Specialist (CAMS)
  • Other relevant certifications

Experience:

  1. At least 3 years of experience in fraud prevention, financial crimes, or risk management at a financial institution.
  2. Experience in a credit union or banking environment strongly preferred

Skills and Abilities:

  1. Thorough knowledge of credit union or banking compliance programs
  2. Understanding of government regulations, financial management, and legal requirements for credit union operations
  3. Strong knowledge of financial institution fraud schemes and of prevention methods
  4. Experience with fraud detection platforms and case management systems
  5. Knowledge of card network rules, Reg E, and electronic payment fraud
  6. Analytical and investigative skills with attention to detail
  7. Strong leadership, communication, and decision-making abilities
  8. Ability to balance fraud risk mitigation with a positive member experience
  9. Alignment in supporting the Everence mission of empowering financial well-being for faith-inspired living

SUPERVISORY RESPONSIBILITIES: None
SCHEDULE: Full-time