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Fraud Intake Coordinator Jobs (NOW HIRING)

Mercantile Bank

Loss Prevention Specialist

Grand Rapids, MI · On-site

$18.75 - $24/hr

... fraud intake, investigation, recovery, and tracking for ACH, wires, RDA, bill pay, and transfers - Communicate fraud alerts and assist with training and coordination with internal teams and external ...

SoFi

Director, Card Fraud

Frisco, TX

... intake, and dispute resolution-while ensuring compliance with applicable regulations. What You'll ... Lead investigations into suspected fraudulent activity, coordinating with internal and external ...

SoFi

Director, Card Fraud

Frisco, TX · On-site

... intake, and dispute resolution-while ensuring compliance with applicable regulations. What You'll ... Lead investigations into suspected fraudulent activity, coordinating with internal and external ...

Libertana

Cal AIM Authorization Coordinator

Van Nuys, CA · On-site

$24 - $26/hr

The Cal AIM Auth Coordinator is responsible for managing the intake of new members, processing ... Reports Fraud and Abuse. * Knowledge of mandated reporting. * Conducts timely recording and/or ...

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How much do fraud intake coordinator jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for fraud intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fraud Intake Coordinator, and why are they important?

To thrive as a Fraud Intake Coordinator, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with case management systems, fraud detection software, and sometimes certifications like Certified Fraud Examiner (CFE) are highly valuable. Excellent communication, problem-solving abilities, and discretion set outstanding professionals apart in this role. These skills and qualities are crucial for accurately identifying fraudulent activity, maintaining sensitive information, and supporting effective investigations.

What does a Fraud Intake Coordinator do?

A Fraud Intake Coordinator is responsible for receiving, documenting, and managing reports of potential fraudulent activity within an organization. They act as the first point of contact for internal and external parties reporting suspicious transactions or behaviors. Their duties often include gathering initial information, ensuring accurate record-keeping, and coordinating follow-up actions with investigation teams or law enforcement. This role is crucial for early detection and prevention of fraud, helping organizations mitigate risks and maintain compliance with regulations.

What is the difference between Fraud Intake Coordinator vs Claims Processor?

AspectFraud Intake CoordinatorClaims Processor
Required credentialsHigh school diploma or equivalent; some roles may prefer certifications in fraud detectionHigh school diploma or equivalent; insurance or claims processing certifications are a plus
Work environmentOffice setting, often in insurance or financial servicesOffice setting, in insurance companies or third-party claims organizations
Employer and industry usageInsurance companies, financial institutions, government agenciesInsurance companies, healthcare providers, government agencies
Common search and comparison intentUnderstanding roles related to fraud detection and preventionProcessing and managing insurance claims

The main difference between a Fraud Intake Coordinator and a Claims Processor lies in their focus. The Fraud Intake Coordinator primarily investigates and assesses potential fraud cases, while the Claims Processor handles the processing and adjudication of insurance claims. Both roles often require similar credentials and work in related environments, but their core responsibilities differ significantly.

What are some common challenges faced by Fraud Intake Coordinators, and how can they be addressed?

Fraud Intake Coordinators often face challenges such as managing high volumes of cases, distinguishing between legitimate and suspicious reports, and ensuring timely escalation of critical issues. To address these challenges, it is important to develop strong organizational skills, maintain clear documentation, and stay updated on the latest fraud trends and detection techniques. Collaborating closely with investigators, compliance teams, and customer service helps ensure that cases are handled efficiently and accurately, while ongoing training can further enhance effectiveness in the role.
What cities are hiring for Fraud Intake Coordinator jobs? Cities with the most Fraud Intake Coordinator job openings:
What states have the most Fraud Intake Coordinator jobs? States with the most job openings for Fraud Intake Coordinator jobs include:
Fraud Intake Coordinator jobs near you

Intake Coordinator - Winter Park, FL

Local Infusion

Winter Park, FL • On-site

$25/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We Are Local Infusion

Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma. Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way.

Fraud and Security Notice: Please note that all communication regarding job opportunities at Local Infusion will come exclusively from an @ mylocalinfusion.com email address. If you receive messages from any other domain, please disregard them.

The Role

We're looking for an Insurance & Intake Coordinator -- an Infusion Guide -- who is passionate about raising the bar in infusion therapy care .

The Infusion Guide will contribute to the company's growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy.

This is a Full-Time position that will be located onsite. This role will be primarily based in Winter Park, FL and work M-F, 8am - 4:30pm. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload.

  • Salary starting at $25/hr + quarterly bonus based on metrics & full benefits

In This Role, You Will:

  • Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation

  • Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients

  • Communicate referral process and status to patients in a customer-centric way

  • Openly communicate with referring/prescribing providers

  • Assist in maintaining medical inventory and office supplies

  • Dedicated 6 week training plan to help you succeed in your role

Here's What We're Looking For:

  • Passion for Patient Care, and Delivering Exceptional Patient Experiences

  • Health Care Experience Required

  • Prior Experience in Infusion is Preferred

  • Insurance Prior Authorization Experience

  • Medical Terminology Experience

  • Overall Medical Insurance Experience

  • Ability to quickly grasp new apps

  • Experience and strong familiarity utilizing Electronic Health Records (EHR) systems

The Local Infusion Way

Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies.

As part of our team, full-time employees get:

  • Medical, dental, and vision insurance through our employer plan

  • Short and long-term disability coverage

  • 401(k) — as an early-stage startup, and we match!

  • 15 Days PTO — and we want you to take it!

  • Competitive paid parental leave and flexible return to work policy.

  • We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.

We don't discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.

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