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Fraud Disputes Analyst Jobs (NOW HIRING)

Wealthfront

Fraud Operations Specialist

Charlotte, NC · Remote

$81K - $90K/yr

Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential ... Experience with disputes and knowledge of Reg E. * Familiarity with Anti-Money Laundering (AML ...

Wealthfront

Fraud Operations Specialist

San Francisco, CA · Remote

$81K - $90K/yr

Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential ... Experience with disputes and knowledge of Reg E. * Familiarity with Anti-Money Laundering (AML ...

Wealthfront

Fraud Operations Specialist

Palo Alto, CA · Remote

$81K - $90K/yr

Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential ... Experience with disputes and knowledge of Reg E. * Familiarity with Anti-Money Laundering (AML ...

Wealthfront

Fraud Operations Specialist

Boston, MA · Remote

$81K - $90K/yr

Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential ... Experience with disputes and knowledge of Reg E. * Familiarity with Anti-Money Laundering (AML ...

Wealthfront

Fraud Operations Specialist

San Francisco, CA · Remote

$81K - $90K/yr

Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential ... Experience with disputes and knowledge of Reg E. * Familiarity with Anti-Money Laundering (AML ...

Wealthfront

Fraud Operations Specialist

Denver, CO · Remote

$81K - $90K/yr

Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential ... Experience with disputes and knowledge of Reg E. * Familiarity with Anti-Money Laundering (AML ...

Wealthfront

Fraud Operations Specialist

Palo Alto, CA · On-site +1

$81K - $90K/yr

Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential ... Experience with disputes and knowledge of Reg E. * Familiarity with Anti-Money Laundering (AML ...

Wealthfront

Fraud Operations Specialist

Boston, MA · Remote

$81K - $90K/yr

Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential ... Experience with disputes and knowledge of Reg E. * Familiarity with Anti-Money Laundering (AML ...

Wealthfront

Fraud Operations Specialist

Charlotte, NC · Remote

$81K - $90K/yr

Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential ... Experience with disputes and knowledge of Reg E. * Familiarity with Anti-Money Laundering (AML ...

Wealthfront

Fraud Operations Specialist

Denver, CO · Remote

$81K - $90K/yr

Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential ... Experience with disputes and knowledge of Reg E. * Familiarity with Anti-Money Laundering (AML ...

Wealthfront

Fraud Operations Specialist

Austin, TX · On-site +1

$81K - $90K/yr

Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential ... Experience with disputes and knowledge of Reg E. * Familiarity with Anti-Money Laundering (AML ...

Wealthfront

Fraud Operations Specialist

Austin, TX · Remote

$81K - $90K/yr

Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential ... Experience with disputes and knowledge of Reg E. * Familiarity with Anti-Money Laundering (AML ...

Wealthfront

Fraud Operations Specialist

Austin, TX · Remote

$81K - $90K/yr

Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential ... Experience with disputes and knowledge of Reg E. * Familiarity with Anti-Money Laundering (AML ...

Bakkt Financial Solutions I LLC

Complaint Analyst

Position Summary Complaint Analyst sought for end-to-end customer complaint management within a ... Familiarity with regulatory complaint processes (CFPB), fraud/disputes/payment operations, BPO ...

Onpoint

Dispute Specialist I

Portland, OR · On-site

Review and investigate credit card transaction disputes, including fraud, non-receipt, billing errors, and authorization issues * Analyze transaction data, supporting documentation, and customer ...

New

SoFi

Fraud Model Developer

Frisco, TX

... and disputes. * Aggregate, clean, and synthesize large datasets from multiple data environments to support model development and analysis. * Analyze complex datasets to identify fraud patterns ...

Current

Director, Risk

New York, NY · On-site

$220K - $280K/yr

Domain knowledge in fraud, disputes/chargebacks, and payment processing in consumer fintech ... Expert in quantitative analysis, exploratory / root cause analysis, business case development ...

Current

Director, Risk

New York, NY · On-site

$220K - $280K/yr

Domain knowledge in fraud, disputes/chargebacks, and payment processing in consumer fintech ... Expert in quantitative analysis, exploratory / root cause analysis, business case development ...

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Fraud Disputes Analyst information

See salary details

$15

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$63

How much do fraud disputes analyst jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for fraud disputes analyst in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

What does a fraud disputes analyst do?

A Fraud Disputes Analyst is responsible for investigating and resolving cases where customers report unauthorized or suspicious transactions on their accounts. They review transaction details, analyze patterns for potential fraud, and communicate with customers to gather additional information. Their goal is to determine the legitimacy of disputed transactions and help recover any lost funds, while ensuring compliance with banking regulations and company policies.

What are the key skills and qualifications needed to thrive as a fraud disputes analyst?

To thrive as a Fraud Disputes Analyst, you need strong analytical abilities, attention to detail, and a background in finance, business, or a related field. Familiarity with fraud detection software, case management systems, and regulatory compliance tools such as AML platforms or Visa/Mastercard rules is typically required. Excellent communication, critical thinking, and problem-solving skills help you manage sensitive situations and collaborate with customers and team members. These skills are vital for accurately identifying, investigating, and resolving fraudulent activities while maintaining trust and compliance.

What are some common challenges faced by fraud disputes analysts, and how can they be addressed?

Fraud Disputes Analysts often face challenges such as quickly identifying fraudulent transactions while managing a high volume of cases and adhering to strict regulatory requirements. Balancing attention to detail with efficiency is key, as is staying up to date with evolving fraud tactics. Building strong communication skills helps when collaborating with customers, internal teams, and financial institutions to resolve disputes effectively. Continuous training and leveraging advanced fraud detection tools can also make the role more manageable and rewarding.

What is the difference between Fraud Disputes Analyst vs Fraud Investigator?

AspectFraud Disputes AnalystFraud Investigator
CredentialsTypically requires a bachelor’s degree in finance, criminal justice, or related field; certifications like ACFE or CFE are commonSimilar credentials; often holds certifications like CFE or CFSA
Work EnvironmentMostly office-based, analyzing disputes and transaction dataCan involve fieldwork, interviews, and on-site investigations
Employer & IndustryFinancial institutions, credit card companies, e-commerceBanks, law enforcement, private investigation firms

While both roles focus on fraud detection, a Fraud Disputes Analyst primarily handles customer disputes and transaction reviews, whereas a Fraud Investigator conducts in-depth investigations, often involving fieldwork and interviews. The Disputes Analyst role is more data and customer service-oriented, while the Investigator role involves proactive investigation and evidence collection.

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The top searched job categories for Fraud Disputes Analyst jobs are:

Fraud Disputes Analyst jobs near you
Infographic showing various Fraud Disputes Analyst job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $63,822 per year, or $30.7 per hour.

Fraud Operations Specialist

Wealthfront

Charlotte, NC • Remote

$81K - $90K/yr

Full-time

Posted 8 days ago

Job description

Wealthfront is currently hiring a fully remote Fraud Operations Specialist to be responsible for daily fraud monitoring and investigation functions.  Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations, Compliance, and all other divisions of Wealthfront Corporation, including the engineering and product teams.

Responsibilities
Fraud Investigations
  • Assist in the identification of unusual financial activity indicative of money laundering, financial fraud and/or financial crime. 
  • Conduct complex investigations aimed at identifying criminal activities and preventing fraud on our platform. 
  • Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential issues or areas of improvement.
  • Perform thorough analyses of account and transaction history to detect and elaborate on established patterns related to fraud and anti-money laundering (AML) typologies.
  • Conduct holistic account and transaction monitoring in support of Wealthfront’s BSA/AML and Sanctions programs.
  • Coordinate fraud investigations and recoveries with contra firms.
  • Present findings of investigations to different stakeholders within the firm. 
  • Create, implement, and update policies and procedures to further develop Wealthfront’s anti-financial crime and transaction monitoring program.
  • Research fraud, identity and user behavior to contribute to rules, models and other detection systems.
  • Maintain subject matter expertise and ensure work completed adheres to applicable regulations, policies, and procedures.
  • Assist in the identification of process improvements and automation opportunities.
 
Cross Functional
  • Coordinate with Financial Crimes Compliance to ensure fraud and non-fraud-related cases are properly escalated for investigation and SAR filing consideration.
  • Partner with Engineering teams to implement automated solutions.
  • Work with other product areas to develop new data driven controls for optimizing user experience while detecting and preventing fraud.
  • Work with our support team to resolve client inquiries.
 
Requirements
  • 1-3 years of fraud investigations experience in the financial services industry. 
  • Strong research and investigation skills, including synthesizing large amounts of information and evaluating  transaction data.
  • Experience investigating fraud typologies such as Wire, ACH, Debit Card, Online Account Takeover, Identity Theft, Elder Financial Exploitation, and New Account Fraud.
  • Ability to manage competing priorities and adapt quickly in a dynamic, fast-paced environment. 
  • Strong attention to detail and ability to produce accurate, well-documented work.
  • Ability to make sound, risk-based decisions with limited information.
  • Excellent written and verbal communication skills. 
  • Strong collaboration skills and ability to work effectively with cross-functional teams.
  • Embody the qualities of being a true team player - curiosity, humility, intelligence, and openness to both positive and constructive feedback.
  • Demonstrated curiosity and a proactive approach to identifying patterns and emerging risks.
Preferred Qualifications
  • Experience with disputes and knowledge of Reg E.
  • Familiarity with Anti-Money Laundering (AML), Anti-Threat Finance (ATF), OFAC, Financial Intelligence analysis and Counter-Intelligence analysis.
  • Experience with SQL, dashboard creation, and/or other data analysis tools.
  • Knowledge of FINRA, NACHA, SEC and MSRB rules and regulations.

Estimated annual salary range: $81,000 - $90,000 USD plus Equity.

Plus benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!

About Wealthfront

Here at Wealthfront, our mission is to create a financial system that favors people, not institutions. We do this by leveraging technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money.

We started with the ambition to transform the investment advisory business. By automating strategies typically reserved for the wealthy, we unlocked access to high quality investment advice for a digitally-native generation that was underserved by traditional institutions. Since then, we've expanded to a full suite of products designed to help our clients turn their savings into long-term wealth, including:

• A Cash Account that, through our partner banks, offers one of the highest annual percentage yields on uninvested cash in the industry, while providing instant and secure access to your money with no account fees and a full suite of checking features.

• A zero-commission Stock Investing Account with 50+ handpicked collections that help DIY investors discover new companies and make smarter investing decisions.

• Multiple automated investing portfolios designed to unlock tax savings through sophisticated strategies like fixed income, tax-loss harvesting, and direct indexing—which we offer at industry-leading low costs and accessible minimums.

Our award-winning products have attracted over 1 million clients who trust us with more than $90 billion of their hard earned savings—and we're far from done. If you’re inspired to help us reshape the financial industry as we create our next chapter, let’s talk!

For more information please visit www.wealthfront.com.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Please review our candidate privacy notice. 


Disclosures: All investing involves risk, including the possible loss of principal. Tax-Loss Harvesting benefits vary depending on the client's entire tax and investment profile. Wealthfront doesn’t provide tax advice. The Cash Account is offered by Wealthfront Brokerage LLC (“Wealthfront Brokerage”), Member of FINRA/SIPC. Wealthfront Brokerage is not a bank. We convey funds to partner banks who accept and maintain deposits, provide the variable interest rate, and provide access to FDIC pass-through insurance. Investment management and advisory services–which are not FDIC insured–are provided by Wealthfront Advisers LLC (“Wealthfront Advisers”), an SEC-registered investment adviser. The checking features offered in the Wealthfront Cash Account are provided by Green Dot Bank, Member FDIC. Fees and Eligibility requirements may apply to certain checking features, please see the Deposit Account Agreement for details.


By “award-winning products”, please refer to www.wealthfront.com/reviews for more information. Wealthfront Corporation oversees Total Client Assets and Trusted Clients through Wealthfront Advisers and Wealthfront Brokerage. Wealthfront Advisers and Wealthfront Brokerage are wholly owned subsidiaries of Wealthfront Corporation.