ZipRecruiter

Log In

1

Fraud Disputes Analyst Jobs (NOW HIRING)

PSECU

Card Fraud Analyst

Indiana, PA · On-site

Card Fraud analysts in the Plastic Card Fraud Unit are cross trained to utilize fraud systems and ... Investigates member transaction disputes originating from lost and stolen cards or fraudulent ...

Rain

Fraud Risk Support Analyst

New York, NY · On-site

$100K - $130K/yr

Experience working with disputes and disputes processing. * Deep experience working with Visa tool ... Experience using AI-assisted tools for fraud analysis, document creation and optimizing workflows.

CNB

Payment Dispute Specialist

Gather, analyze, and evaluate supporting documentation, transaction data, customer statements ... Identify, monitor, and escalate high-risk fraud disputes, significant loss events, and emerging ...

Camdennational

Payment Dispute Specialist

Bangor, ME · On-site

Gather, analyze, and evaluate supporting documentation, transaction data, customer statements ... Identify, monitor, and escalate high-risk fraud disputes, significant loss events, and emerging ...

CNB

Payment Dispute Specialist

Gather, analyze, and evaluate supporting documentation, transaction data, customer statements ... Identify, monitor, and escalate high-risk fraud disputes, significant loss events, and emerging ...

PSECU

$60 - $80/hr

Card Fraud analysts in the Plastic Card Fraud Unit are cross trained to utilize fraud systems and ... Investigates member transaction disputes originating from lost and stolen cards or fraudulent ...

CNB

Payment Dispute Specialist

Gather, analyze, and evaluate supporting documentation, transaction data, customer statements ... Identify, monitor, and escalate high-risk fraud disputes, significant loss events, and emerging ...

Origin Bank

Fraud Analyst

Ruston, LA · On-site

A Fraud Analyst I is responsible for the day-to-day monitoring of account activity to prevent ... Works incoming and outgoing Zelle disputes within the FIS Customer Service Tool (CST). * Reviews ...

Seacoast Bank

Fraud Analyst (Temporary)

Winter Park, FL · On-site

Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal ... Investigate and resolve any disputes. * Manage the daily E-Funds report to review previous days ...

Origin Bank

Fraud Analyst

Ruston, LA · On-site

A Fraud Analyst I is responsible for the day-to-day monitoring of account activity to prevent ... Works incoming and outgoing Zelle disputes within the FIS Customer Service Tool (CST). * Reviews ...

Seacoast Bank

Fraud Analyst (Temporary)

Tampa, FL · On-site

Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal ... Investigate and resolve any disputes. * Manage the daily E-Funds report to review previous days ...

Seacoast Bank

Fraud Analyst (Temporary)

Naples, FL · On-site

Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal ... Investigate and resolve any disputes. * Manage the daily E-Funds report to review previous days ...

Seacoast Bank

Fraud Analyst (Temporary)

Sarasota, FL · On-site

Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal ... Investigate and resolve any disputes. * Manage the daily E-Funds report to review previous days ...

Seacoast Bank

Fraud Analyst (Temporary)

Sarasota, FL · On-site

Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal ... Investigate and resolve any disputes. * Manage the daily E-Funds report to review previous days ...

Seacoast Bank

Fraud Analyst (Temporary)

Ocala, FL · On-site

Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal ... Investigate and resolve any disputes. * Manage the daily E-Funds report to review previous days ...

Seacoast Bank

Fraud Analyst (Temporary)

Stuart, FL · On-site

Investigate, review and analyze cases of fraud, examining data to ensure compliance with internal ... Investigate and resolve any disputes. * Manage the daily E-Funds report to review previous days ...

previous page

Showing results 41-60

All JobsLegal JobsInvestigator JobsFraud Disputes Analyst Jobs

Fraud Disputes Analyst information

See salary details

$15

$30

$63

How much do fraud disputes analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for fraud disputes analyst in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

What does a fraud disputes analyst do?

A Fraud Disputes Analyst is responsible for investigating and resolving cases where customers report unauthorized or suspicious transactions on their accounts. They review transaction details, analyze patterns for potential fraud, and communicate with customers to gather additional information. Their goal is to determine the legitimacy of disputed transactions and help recover any lost funds, while ensuring compliance with banking regulations and company policies.

What are the key skills and qualifications needed to thrive as a fraud disputes analyst?

To thrive as a Fraud Disputes Analyst, you need strong analytical abilities, attention to detail, and a background in finance, business, or a related field. Familiarity with fraud detection software, case management systems, and regulatory compliance tools such as AML platforms or Visa/Mastercard rules is typically required. Excellent communication, critical thinking, and problem-solving skills help you manage sensitive situations and collaborate with customers and team members. These skills are vital for accurately identifying, investigating, and resolving fraudulent activities while maintaining trust and compliance.

What are some common challenges faced by fraud disputes analysts, and how can they be addressed?

Fraud Disputes Analysts often face challenges such as quickly identifying fraudulent transactions while managing a high volume of cases and adhering to strict regulatory requirements. Balancing attention to detail with efficiency is key, as is staying up to date with evolving fraud tactics. Building strong communication skills helps when collaborating with customers, internal teams, and financial institutions to resolve disputes effectively. Continuous training and leveraging advanced fraud detection tools can also make the role more manageable and rewarding.

What is the difference between Fraud Disputes Analyst vs Fraud Investigator?

AspectFraud Disputes AnalystFraud Investigator
CredentialsTypically requires a bachelor’s degree in finance, criminal justice, or related field; certifications like ACFE or CFE are commonSimilar credentials; often holds certifications like CFE or CFSA
Work EnvironmentMostly office-based, analyzing disputes and transaction dataCan involve fieldwork, interviews, and on-site investigations
Employer & IndustryFinancial institutions, credit card companies, e-commerceBanks, law enforcement, private investigation firms

While both roles focus on fraud detection, a Fraud Disputes Analyst primarily handles customer disputes and transaction reviews, whereas a Fraud Investigator conducts in-depth investigations, often involving fieldwork and interviews. The Disputes Analyst role is more data and customer service-oriented, while the Investigator role involves proactive investigation and evidence collection.

More about Fraud Disputes Analyst jobs

What cities are hiring for Fraud Disputes Analyst jobs?

Cities with the most Fraud Disputes Analyst job openings:

What are popular job titles related to Fraud Disputes Analyst jobs?

For Fraud Disputes Analyst jobs, the most frequently searched job titles are:

Fraud Disputes Analyst jobs near you
Infographic showing various Fraud Disputes Analyst job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 88% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $63,822 per year, or $30.7 per hour.

Card Fraud Analyst

Indiana, PA • On-site

PSECU
Commercial Banking • 10K+ employees
Learn more about PSECUexternal

Full-time

Posted 13 days ago

Key responsibilities

  • Reviews fraud alerts, reports, and account activity to detect and validate potential fraud, and implements decisions such as restricting card services or suspending accounts.

  • Investigates member transaction disputes related to lost, stolen, or fraudulent cards, and documents the timeline of account activity.

  • Communicates with members, merchants, and internal teams to validate transactions, obtain relevant information, and coordinate fraud prevention efforts.

PSECU rating

6.7

Company rating: 6.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...

Card Fraud analysts in the Plastic Card Fraud Unit are cross trained to utilize fraud systems and databases for the detection and prevention of ATM and Visa card fraud. Fraud alerts and suspicious transaction activity are reviewed and investigated daily. Investigation of account activity requires accurate compilation and documentation of facts as information is exchanged between members, retail merchants, and other internal and external parties. Fraud Analysts will work to achieve four primary business unit objectives: Financial Objective: Minimize fraud loss to members and PSECU; Member Objective: Minimize interruption of card services to members; Process Objective: Fast detection of fraud and consistent application of fraud procedures; Learning and Growth Objective: Maintain the education requirements of the business unit to improve fraud recognition skills, contribute to the improvement of fraud prevention strategies, and to educate members about fraud detection tools available through PSECU's self-service channels.
Schedule: Monday - Friday 9:00am - 5:00pm. Required one day a week onsite.

In this position, you will

  • Fraud Monitoring: Reviews fraud alerts and reports generated by computer software (neural networks) and proprietary databases designed to detect fraud. Evaluates account activity to validate fraud and implements decisions, to include but not limited to, restriction of card services, application of fund holds, and suspension of account access to minimize interruption of service and fraud loss to members and PSECU. Investigates member transaction disputes originating from lost and stolen cards or fraudulent activity. Documents the history of events within the account activity to establish a timeline around when fraud is occurring.
  • Performance Improvements and Training: Communicates backlogs in workflow, changes in fraud patterns, and/or processing inefficiencies to management, and recommends modification of fraud prevention strategies/policies/procedures. Continued education to keep up to date with new fraud trends in the cards industry. Assist in the testing of reports that provide the measurement of workflow. Provide assistance in cross training peers within the scope of the role.
  • Compliance, Regulations, Bylaws: Maintains required knowledge of PSECU bylaws, policies, and internal practices as they relate to the role. Must have Regulation E, Regulation Z, and Visa/Debit Network operation rules knowledge as they relate to card fraud and cardholder dispute.
  • Relationship Management: Communicates verbally and in writing with members, merchants, and other third parties to validate authenticity of check deposits, availability of funds, transaction activity, or to obtain relevant evidentiary matter for submission to the appropriate authorities. Communicates with merchants regarding known fraud and negotiates the cancellation of pending sales, gift cards, or shipment of merchandise. Communicates verbally and in writing with internal business units to effectively meet member needs.
  • Back-Office Support: Reviews daily reports and email inboxes. Process incoming mail to the unit. Provides backup support for other skills within the dispute's units.
  • Other duties as assigned.

Qualifications:

High School (Required)Any equivalent combination of experience and education.| Required

What PSECU employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply