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Fraud Disputes Analyst Jobs (NOW HIRING)

IBC Bank

Fraud Analyst

San Antonio, TX

The Fraud Analyst is responsible for the analysis and support of all data trends related to Check Fraud chargebacks, charge-offs, and Red E disputes. Utilize the VISA Data Manager system for data ...

GreenState Credit Union

Fraud Analyst

North Liberty, IA · On-site

$29.17 - $34.11/hr

Responsible for the accurate and timely completion of credit card and debit card member disputes ... Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case.

GreenState Credit Union

Fraud Analyst

North Liberty, IA

$29.17 - $34.11/hr

Responsible for the accurate and timely completion of credit card and debit card member disputes ... Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case.

Patelco Credit Union

Fraud Prevention Analyst

Dublin, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Fraud Prevention Analyst supports this mission through thorough investigations of potentially ... Performs investigation of fraud related disputes reported by members, related both payment card and ...

FIRST SERVICE CREDIT UNION

Fraud Manager

Houston, TX · On-site

Supervise, coach, and develop the Fraud Analyst(s). Responsibilities include hiring, training, scheduling, performance reviews, quality assurance reviews of investigations/disputes. Oversee daily ...

FIRST SERVICE CREDIT UNION

Fraud Manager

Houston, TX · On-site

Supervise, coach, and develop the Fraud Analyst(s). Responsibilities include hiring, training, scheduling, performance reviews, quality assurance reviews of investigations/disputes. Oversee daily ...

Rain

Fraud Risk Support Analyst

New York, NY · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Experience working with disputes and disputes processing. * Deep experience working with Visa tool ... Experience using AI-assisted tools for fraud analysis, document creation and optimizing workflows.

Tilt

Lead Risk Investigator, Fraud

$83K - $98K/yr

... fraud disputes with no clean precedent - and build the investigative framework other cases get ... Use SQL/Databricks to build the analysis behind your investigations - hit-rates, false-positive ...

Origin Bank

Fraud Analyst

Ruston, LA · On-site

A Fraud Analyst I is responsible for the day-to-day monitoring of account activity to prevent ... Works incoming and outgoing Zelle disputes within the FIS Customer Service Tool (CST). * Reviews ...

Origin Bank

Fraud Analyst

Ruston, LA

A Fraud Analyst I is responsible for the day-to-day monitoring of account activity to prevent ... Works incoming and outgoing Zelle disputes within the FIS Customer Service Tool (CST). * Reviews ...

Stripe

Customer Success Manager, Radar

Chicago, IL · On-site

$165K - $247K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Success Manager, Fraud & Disputes Stripe is a financial infrastructure platform for ... dispute analytics, and authorization rate metrics Preferred qualifications: * Deep fraud and ...

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Fraud Disputes Analyst information

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$15

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$63

How much do fraud disputes analyst jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for fraud disputes analyst in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

What is the difference between Fraud Disputes Analyst vs Fraud Investigator?

AspectFraud Disputes AnalystFraud Investigator
CredentialsTypically requires a bachelor’s degree in finance, criminal justice, or related field; certifications like ACFE or CFE are commonSimilar credentials; often holds certifications like CFE or CFSA
Work EnvironmentMostly office-based, analyzing disputes and transaction dataCan involve fieldwork, interviews, and on-site investigations
Employer & IndustryFinancial institutions, credit card companies, e-commerceBanks, law enforcement, private investigation firms

While both roles focus on fraud detection, a Fraud Disputes Analyst primarily handles customer disputes and transaction reviews, whereas a Fraud Investigator conducts in-depth investigations, often involving fieldwork and interviews. The Disputes Analyst role is more data and customer service-oriented, while the Investigator role involves proactive investigation and evidence collection.

What does a fraud disputes analyst do?

A Fraud Disputes Analyst is responsible for investigating and resolving cases where customers report unauthorized or suspicious transactions on their accounts. They review transaction details, analyze patterns for potential fraud, and communicate with customers to gather additional information. Their goal is to determine the legitimacy of disputed transactions and help recover any lost funds, while ensuring compliance with banking regulations and company policies.

What are some common challenges faced by fraud disputes analysts, and how can they be addressed?

Fraud Disputes Analysts often face challenges such as quickly identifying fraudulent transactions while managing a high volume of cases and adhering to strict regulatory requirements. Balancing attention to detail with efficiency is key, as is staying up to date with evolving fraud tactics. Building strong communication skills helps when collaborating with customers, internal teams, and financial institutions to resolve disputes effectively. Continuous training and leveraging advanced fraud detection tools can also make the role more manageable and rewarding.

What are the key skills and qualifications needed to thrive as a fraud disputes analyst?

To thrive as a Fraud Disputes Analyst, you need strong analytical abilities, attention to detail, and a background in finance, business, or a related field. Familiarity with fraud detection software, case management systems, and regulatory compliance tools such as AML platforms or Visa/Mastercard rules is typically required. Excellent communication, critical thinking, and problem-solving skills help you manage sensitive situations and collaborate with customers and team members. These skills are vital for accurately identifying, investigating, and resolving fraudulent activities while maintaining trust and compliance.
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Fraud Disputes Analyst jobs near you
Infographic showing various Fraud Disputes Analyst job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 86% Full Time, 6% Part Time, and 7% Contract. Highlights an 81% Physical, 9% Hybrid, and 10% Remote job distribution, with an average salary of $63,822 per year, or $30.7 per hour.

Fraud Analyst

International Bank of Commerce

San Antonio, TX • On-site

Full-time

Re-posted 28 days ago

IBC Bank rating

7.0

Company rating: 7.0 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

126th of 171 rated banks

Job description

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Full time
This is an in-office position.
Department:
775 Fraud
Job Summary:
The Fraud Analyst is responsible for the analysis and support of all data trends related to Check Fraud chargebacks, charge-offs, and Red E disputes. Utilize the VISA Data Manager system for data analysis; develop processes for Fraud department related reporting.
Job Description:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
  • Serve as key liaison to Fraud division for addressing specific business functions related to the Day 2 Review Report, VISA Data manager, VISA Resolve OnLine (VROL), and other systems as they become available
  • Collaborate with FIU division to identify, document and communicate business needs and provide solutions
  • Plan, elicit, capture, analyze and validate business, functional and technical requirements to improve processes for the Check Fraud and Reg E teams
  • Perform current state analysis of existing business systems, applications and functions
  • Produce timely and high-quality requirements-related work products, including requirement specifications and process flows
  • Answer questions and clarify requirements for Fraud related system and enhancement requests
  • Document, analyze and assess current business processes and underlying systems / applications
  • Prepare reporting documents to track Reg E Stale Items, Profit & Loss analysis, top vendor fraud reports, VISA Risk Management alerts, Chargebacks, and Charge-offs
  • Prepare analytical write-ups, supported with empirical evidence, defining current trends along with proposed solutions to resolve developing issues
  • Prepare sample reviews for the Day 2 Report Review team to study items where the team did not place proper holds
  • Other duties as required by the Fraud Department

SKILLS
  • Excellent verbal and written communication skills
  • Superb analytical skills
  • Ability to organize and analyze complex data sets
  • Strong interpersonal and organizational skills
  • Ability to easily grasp and comprehend AML risks specific to a business unit and develop extensive user requirements as well as recommend automated solutions to reduce those risks
  • Ability to use pivot tables and work with an advanced statistical database and statistical methods and functions

EDUCATION & EXPERIENCE
  • Bachelor's degree in Business Administration or related technical discipline or 1-2 year's work experience in said field preferred
  • Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)

What IBC Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

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About IBC BANK

Sourced by ZipRecruiter

Industry

Banking and credit intermediation

Company size

1,001 - 5,000 Employees

Headquarters location

Laredo, TX, US

Year founded

1966

Social media

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