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Fraud Disputes Analyst Jobs (NOW HIRING)

About the Role Engine is looking for a Fraud Analyst to join our Risk team. You'll investigate and ... Manage card disputes and chargebacks through the full lifecycle - documentation, representment, and ...

... analyst work products. You'll complete self-contained case exercises from mock files (no live ... Triage supervisory alert queues; adjudicate card fraud & disputes; assess flagged communications ...

New

Fraud Analyst 1

Henderson, NV · On-site

$20/hr

As part of Paysign's Fraud and Disputes department, the Fraud Analyst is responsible for minimizing fraud exposure to our business through analysis of internal and/or external alerts and reports ...

Dispute Analyst I

Melbourne, FL · Hybrid

$46K - $48K/yr

Dispute Analyst I Key Responsibilities ... Reviews, processes, and decisions debit and credit card fraud and merchant disputes, including ATM ...

Dispute Analyst I

Melbourne, FL · On-site

$46K - $48K/yr

Dispute Analyst I Key Responsibilities ... Reviews, processes, and decisions debit and credit card fraud and merchant disputes, including ATM ...

Senior Dispute & Fraud Analyst

Rome, NY · On-site

$25.10 - $31.38/hr

In this role, you'll investigate debit and credit card disputes, identify fraud trends, ensure ... If you're analytical, detail-oriented, and passionate about helping people, we'd love to hear from ...

Fraud Analyst

$78K - $108K/yr

About the Role Engine is looking for a Fraud Analyst to join our Risk team. You'll investigate and ... Manage card disputes and chargebacks through the full lifecycle - documentation, representment, and ...

About the Role We're seeking a Fraud Analyst to serve as the founding member of our risk team. In ... Experience with a large payment processor such as Stripe for payments, disputes, etc. Preferred ...

Fraud Analyst

Los Angeles, CA · On-site

$60K - $80K/yr

About the Role We're seeking a Fraud Analyst to serve as the founding member of our risk team. In ... Experience with a large payment processor such as Stripe for payments, disputes, etc. Preferred ...

Fraud Analyst

Los Angeles, CA · On-site

$60K - $80K/yr

About the Role We're seeking a Fraud Analyst to serve as the founding member of our risk team. In ... Experience with a large payment processor such as Stripe for payments, disputes, etc. Preferred ...

Supervise, coach, and develop the Fraud Analyst(s). Responsibilities include hiring, training, scheduling, performance reviews, quality assurance reviews of investigations/disputes. Oversee daily ...

Supervise, coach, and develop the Fraud Analyst(s). Responsibilities include hiring, training, scheduling, performance reviews, quality assurance reviews of investigations/disputes. Oversee daily ...

Card Fraud analysts in the Plastic Card Fraud Unit are cross trained to utilize fraud systems and ... Investigates member transaction disputes originating from lost and stolen cards or fraudulent ...

Card Fraud analysts in the Plastic Card Fraud Unit are cross trained to utilize fraud systems and ... Investigates member transaction disputes originating from lost and stolen cards or fraudulent ...

NY · On-site

Previous experience in fraud, payments, risk, banking, disputes, or a related analytical field (preferred). * Working proficiency in SQL, with the ability to write and troubleshoot your own queries ...

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Fraud Disputes Analyst information

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How much do fraud disputes analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for fraud disputes analyst in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

What does a fraud disputes analyst do?

A Fraud Disputes Analyst is responsible for investigating and resolving cases where customers report unauthorized or suspicious transactions on their accounts. They review transaction details, analyze patterns for potential fraud, and communicate with customers to gather additional information. Their goal is to determine the legitimacy of disputed transactions and help recover any lost funds, while ensuring compliance with banking regulations and company policies.

What are the key skills and qualifications needed to thrive as a fraud disputes analyst?

To thrive as a Fraud Disputes Analyst, you need strong analytical abilities, attention to detail, and a background in finance, business, or a related field. Familiarity with fraud detection software, case management systems, and regulatory compliance tools such as AML platforms or Visa/Mastercard rules is typically required. Excellent communication, critical thinking, and problem-solving skills help you manage sensitive situations and collaborate with customers and team members. These skills are vital for accurately identifying, investigating, and resolving fraudulent activities while maintaining trust and compliance.

What are some common challenges faced by fraud disputes analysts, and how can they be addressed?

Fraud Disputes Analysts often face challenges such as quickly identifying fraudulent transactions while managing a high volume of cases and adhering to strict regulatory requirements. Balancing attention to detail with efficiency is key, as is staying up to date with evolving fraud tactics. Building strong communication skills helps when collaborating with customers, internal teams, and financial institutions to resolve disputes effectively. Continuous training and leveraging advanced fraud detection tools can also make the role more manageable and rewarding.

What is the difference between Fraud Disputes Analyst vs Fraud Investigator?

AspectFraud Disputes AnalystFraud Investigator
CredentialsTypically requires a bachelor’s degree in finance, criminal justice, or related field; certifications like ACFE or CFE are commonSimilar credentials; often holds certifications like CFE or CFSA
Work EnvironmentMostly office-based, analyzing disputes and transaction dataCan involve fieldwork, interviews, and on-site investigations
Employer & IndustryFinancial institutions, credit card companies, e-commerceBanks, law enforcement, private investigation firms

While both roles focus on fraud detection, a Fraud Disputes Analyst primarily handles customer disputes and transaction reviews, whereas a Fraud Investigator conducts in-depth investigations, often involving fieldwork and interviews. The Disputes Analyst role is more data and customer service-oriented, while the Investigator role involves proactive investigation and evidence collection.

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For Fraud Disputes Analyst jobs, the most frequently searched job titles are:

Infographic showing various Fraud Disputes Analyst job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 88% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 80% Physical, 7% Hybrid, and 13% Remote job distribution, with an average salary of $63,822 per year, or $30.7 per hour.

Full-time

Posted 9 days ago


Job description

About the Role

Engine is looking for a Fraud Analyst to join our Risk team. You'll investigate and resolve fraud across Engine X - our corporate card and spend management product - and Engine's travel marketplace, working cases from detection through resolution with rigor, speed, and documentation discipline. This role sits within Engine's dedicated Risk function, reporting to the Sr. Manager, Fraud Operations, and is central to protecting Engine and its customers as we scale.

What You'll Do
  •       Investigate and close fraud cases across Engine X card fraud, application fraud, and travel marketplace disputes through the full investigation lifecycle
  •       Triage Early Fraud Warning (EFW) alerts and act quickly to prevent disputes before they escalate
  •       Manage card disputes and chargebacks through the full lifecycle - documentation, representment, and resolution
  •       Document every case to the standard required for Suspicious Activity Report (SAR) filing - complete, accurate, and defensible without verbal explanation
  •       Identify cross-case patterns - fraud rings, shared IP signals, behavioral clusters, and escalate findings proactively rather than treating each case in isolation
  •       Partner with Member Support, Legal/Compliance, and the Credit team on high-severity and coordinated fraud events
  •       Contribute to SOPs and playbook development as the fraud landscape evolves
What We're Looking For
  •       Experience investigating fraud cases from alert through resolution - card fraud, application fraud, or identity fraud
  •       Chargeback and dispute lifecycle experience
  •       Strong written documentation - notes that stand on their own, written to a standard that can support regulatory review
  •       Ability to identify patterns across cases, not just work each independently
  •       Salesforce or equivalent case management platform experience
  •       Fraud detection platform experience (SEON, Kount, or equivalent) a plus
  •       BSA/AML awareness; SAR filing support experience a plus
  •       CFE (Certified Fraud Examiner) a plus, not required

Applications for this role will be accepted through 12/29/2026 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline.