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$67

How much do fraud department jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for fraud department in Oregon is $32.44, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $35.82 per hour, depending on experience, location, and employer.

What does the fraud department do?

The Fraud Department is responsible for detecting, preventing, and investigating fraudulent activities within an organization, particularly in financial institutions like banks. They monitor transactions for suspicious activity, respond to potential fraud alerts, and work with law enforcement when necessary. Their primary goal is to protect the company and its customers from financial losses due to fraud. They also educate customers and employees about recognizing and reporting fraud.

What are the key skills and qualifications needed to thrive in a fraud department role?

To thrive in a Fraud Department role, you need strong analytical skills, attention to detail, and a background in finance, accounting, or criminal justice, often supported by relevant degrees or certifications. Familiarity with fraud detection software, case management systems, and data analysis tools is typically required. Excellent critical thinking, discretion, and communication skills help professionals investigate suspicious activities and collaborate across departments. These abilities are crucial for accurately identifying, preventing, and mitigating fraudulent activities to protect organizational assets.

What are some common challenges faced by professionals working in a fraud department, and how can they be managed?

Professionals in a fraud department often encounter challenges such as staying ahead of rapidly evolving fraud tactics, managing high volumes of alerts, and balancing thorough investigations with timely decision-making. Team members must continuously update their knowledge of new schemes and leverage advanced analytical tools to identify suspicious activities efficiently. Collaboration with other departments, such as IT and legal, is also essential to ensure a comprehensive approach to fraud prevention and response. Ongoing training, clear communication, and utilizing automated detection systems can help manage these challenges effectively.

Is fraud investigation a good career?

Fraud investigation is a viable career that involves analyzing financial data, interviewing suspects, and using investigative tools to detect and prevent fraud. It often requires strong attention to detail, analytical skills, and knowledge of financial regulations, with opportunities for advancement and certification such as CFE (Certified Fraud Examiner).

What qualifications do I need to work in the fraud department?

To work in a fraud department, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in fields like finance, accounting, or criminal justice. Strong analytical skills, attention to detail, and familiarity with fraud detection tools or software are important, and certifications such as Certified Fraud Examiner (CFE) can enhance prospects.

What are popular job titles related to Fraud Department jobs in Oregon?

For Fraud Department jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Fraud Department jobs in Oregon look for?

The top searched job categories for Fraud Department jobs in Oregon are:

What cities in Oregon are hiring for Fraud Department jobs?

Cities in Oregon with the most Fraud Department job openings:

Fraud Department jobs near you
Infographic showing various Fraud Department job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $67,479 per year, or $32.4 per hour.

Fraud & Disputes Unit Manager

Beaverton, OR • On-site

Genesis Financial Solutions
Finance and Insurance • 201 - 500 employees
Learn more about Genesis Financial Solutionsexternal

$71K - $72K/yr

Full-time

Re-posted 6 days ago

Job description

Company Description

Join the nation's leader in second-look financing as a Fraud and Disputes Unit Manager, leading one of our credit card fraud and disputes team!

About Genesis

Genesis Financial Solutions is the nation's leading and largest provider of private label credit programs for non-prime consumers.  The company originates private label credit cards through point-of-sale partnerships with retailers and health care providers. In addition, we have a fast-growing direct-to-consumer business, originating non-prime MasterCard accounts. Both products provide underserved consumers access to the financing they need to pursue their life goals.

We attribute our leading position in the industry to a strong focus on providing outstanding service to both retail partners and end consumers. We pride ourselves on offering the same credit experience that prime customers receive. Sophisticated analytics, high-quality execution, strict adherence to regulatory and compliance requirements and an unmatched expertise in risk management all make this possible.


Job Description

Key Responsibilities

As our Fraud and Disputes Unit Manager, you will monitor your team's daily work volumes and perform quality reviews to ensure department service levels and standards are met. You will assist in the implementation of new
policies and procedures. We'll rely on you to maintain high levels of production, while ensuring consumers get the highest level of professional service. You'll motivate and encourage agent performance through positive
enthusiasm, coaching, and mentorship.

As A Fraud and Disputes Unit Manager You Will

  • Develop, coach, mentor, and supervise a team of 10+ Fraud & Dispute agents

  • Interview and hire Fraud & Dispute agents to ensure your team is fully staffed

  • Monitor team members' attendance and performance to ensure good results are achieved, as compared to performance standards

  • Establish and implement departmental policies, goals, objectives, and procedures

  • Perform weekly telephone monitoring to ensure your team meets procedural and regulatory compliance standards

  • Prepare and conduct monthly performance evaluations for your team

  • Coordinate with law enforcement as needed regarding fraud claims

Qualifications

Requirements

  • Extensive knowledge of financial services Fraud and Dispute practices

  • Strong knowledge of state and federal laws, particularly FDCPA and Reg Z

  • High school diploma or GED

  • Excellent written and verbal communication skills

  • Flexibility to adapt well to change

  • Excellent decision-making and problem solving skills

  • Ability to maintain a high level of professionalism and confidentiality at all times and in all situations

  • Ability to communicate effectively with all levels of management and staff

  • Ability to work independently with little direct supervision

  • Proficient in MS Word, Excel, and Outlook

  • Excellent motivation and team leadership skills

  • Ability to work various shifts


Additional Information

Ready to make the move to a new beginning with Genesis? Apply online today. We strive to contact qualified applicants within a week of submission. Unfortunately, we are currently unable to provide sponsorship for this position.

If this position isn't a match for you, we encourage you to share it with someone you think it might be suited for. Please feel free to connect with us via LinkedIn or to keep an eye on our website as we often have employment opportunities available.

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