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Fraud Associate Jobs in Virginia (NOW HIRING)

Koalafi

Fraud Investigator

Richmond, VA

$61K - $74K/yr

As a Fraud Investigator, you will monitor and research risk signals for both customers and ... Associates near one of our office locations may work in-office, hybrid, or remotely. Remote ...

Koalafi

Fraud Investigator

Richmond, VA · On-site

$61K - $74K/yr

As a Fraud Investigator, you will monitor and research risk signals for both customers and ... Associates near one of our office locations may work in-office, hybrid, or remotely. Remote ...

Koalafi

Fraud Investigator

Arlington, VA

$61K - $74K/yr

As a Fraud Investigator, you will monitor and research risk signals for both customers and ... Associates near one of our office locations may work in-office, hybrid, or remotely. Remote ...

Koalafi

Fraud Investigator

Richmond, VA · On-site

$61K - $74K/yr

As a Fraud Investigator, you will monitor and research risk signals for both customers and ... Associates near one of our office locations may work in-office, hybrid, or remotely. Remote ...

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All JobsFraud Associate JobsFraud Associate Jobs in Virginia

Fraud Associate information

See Virginia salary details

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How much do fraud associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for fraud associate in Virginia is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.09 per hour, depending on experience, location, and employer.

What does a fraud associate do?

A Fraud Associate is responsible for detecting, investigating, and preventing fraudulent activities within an organization, typically in the financial or retail sectors. They monitor transactions, analyze data for suspicious patterns, and work closely with other departments to resolve potential fraud cases. Additionally, Fraud Associates may communicate with customers to verify account activity and assist law enforcement with investigations. Their goal is to minimize financial losses and protect the company and its clients from fraud.

What are the key skills and qualifications needed to thrive as a fraud associate, and why are they important?

To thrive as a Fraud Associate, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field. Familiarity with fraud detection software, data analysis tools, and relevant certifications such as CFE (Certified Fraud Examiner) are often required. Excellent communication, critical thinking, and problem-solving abilities help you effectively investigate suspicious activity and work with cross-functional teams. These skills are vital to accurately identify and mitigate fraudulent activities, protecting the organization and its clients from financial loss.

What are some typical challenges a fraud associate faces when investigating suspicious transactions?

Fraud Associates often encounter challenges such as distinguishing between genuine customer behavior and fraudulent activity, especially when dealing with sophisticated scams. Balancing the need for thorough investigation with the urgency to minimize customer disruption can also be demanding. Additionally, keeping up with evolving fraud tactics and leveraging new detection technologies requires continuous learning and adaptability. Collaboration with other departments, like customer service and IT, is essential to ensure accurate and timely resolution of cases.

Is working in a fraud associate role a good career?

A fraud associate role can be a good career for individuals interested in finance, security, and investigation, as it involves analyzing transactions, identifying suspicious activity, and using tools like fraud detection software. It offers opportunities for skill development, certifications, and advancement into supervisory or specialized positions. The role often provides a stable work environment with potential for growth in the financial and cybersecurity sectors.

What qualifications do I need to work in a fraud associate?

A fraud associate typically needs a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Strong analytical skills, attention to detail, and familiarity with fraud detection tools or software are important, along with good communication skills. Certifications such as Certified Fraud Examiner (CFE) can enhance qualifications, and prior experience in finance or customer service may be beneficial.

What are the most commonly searched types of Fraud jobs in Virginia?

The most popular types of Fraud jobs in Virginia are:

What are popular job titles related to Fraud Associate jobs in Virginia?

For Fraud Associate jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Fraud Associate jobs in Virginia look for?

The top searched job categories for Fraud Associate jobs in Virginia are:

What cities in Virginia are hiring for Fraud Associate jobs?

Cities in Virginia with the most Fraud Associate job openings:

Fraud Associate jobs near you
Infographic showing various Fraud Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,341 per year, or $17 per hour.

Fraud Investigator

Koalafi

Richmond, VA

$61K - $74K/yr

Full-time

Posted 10 days ago

Job description

What You'll Do 

Koalafi partners with thousands of merchants across the country to offer point-of-sale financing and receives over a million customer applications per year. As a Fraud Investigator, you will monitor and research risk signals for both customers and merchants that could indicate some form of fraud is being committed. This includes a risk assessment during onboarding of new merchants, ongoing monitoring/review of merchant performance, and review of applications flagged for potential fraud. 

As a Fraud Investigator, you will look for systemic patterns in suspicious customer and merchant behavior and conduct deep dives/investigations to determine legitimacy. This includes identity theft, synthetic IDs, manipulated IDs, taking advantage of vulnerable persons, and taking advantage of family or friends. Fraud Investigators have several tools available to assist in their research, such as application data, internal system of record data, internet search data, and third-party fraud prevention tools. You will be expected to use these tools and proactively call potential fraud victims to reach as accurate a conclusion as possible. 

In this role you will: 

  • Identify systemic patterns in suspicious customer and merchant behavior and conduct investigations 
  • Review and evaluate all new merchant partners during onboarding to ensure we establish partnerships with properly licensed merchants that align with our intent 
  • Manage inbound fraud claims and perform ad hoc research into uncommon scenarios that could indicate foul play 
  • Leverage tools such as application data, internal system of record data, internet search data, and third-party fraud prevention tools to reach accurate investigation conclusions 
  • Collaborate across multiple departments, such as Sales, Operations, Fraud Analytics, and Compliance 

About You (Qualifications) 

  • 2+ years of relevant experience in fraud detection, investigation, or related financial services experience 
  • Strong pattern recognition and attention to detail, with a strong commitment to quality, accuracy, consistency, and confidentiality  
  • Ability to conduct thorough research using multiple data sources 
  • Experience documenting processes, procedures, and investigation findings 
  • Excellent verbal and written communication skills 
  • Strong interpersonal skills; you're comfortable having difficult conversations with merchants 
  • Strong sense of ownership and motivation to stop fraudsters 
  • Proficiency in tools like Microsoft Excel and Word; familiarity with fraud databases or investigative platforms is a plus 
  • Ability to work independently and efficiently, both in-person and on work from home days 
  • Experience working in a fast-paced, dynamic environment, with strong prioritization skills and ability to handle multiple responsibilities at once 
  • Bilingual (English/Spanish) preferred 
  • High school diploma, GED, or equivalent certification 

Location: Richmond, VA; Arlington, VA; or Remote (U.S.). Associates near one of our office locations may work in-office, hybrid, or remotely. Remote opportunities are available to candidates throughout the United States. 

Salary Range: $61,000-$74,000 per year (depending on experience and location)

Additional Compensation: This position will be eligible to participate in company bonus plan. 

The final salary offer will depend on factors including, but not limited to, experience, skills, and geographic location. The actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Applications will be accepted until position is filled.

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