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Fraud Associate Jobs in New York (NOW HIRING)

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Returns Support Associate 3

Manhattan, NY

$18.75 - $24.25/hr

Job Overview: The Returns associate will assist the Logistics team with all Reverse Logistics ... These areas will include, but are not limited to, advanced exchanges, fraud, customer service ...

Artsy, Inc

Trust and Safety Associate

New York, NY · On-site

$58K - $70K/yr

We are seeking a Trust & Safety Associate to support our growing business and help establish Artsy ... Experience in fraud, investigations or policy compliance This role is unlikely to be a good match ...

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Fraud Associate information

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How much do fraud associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for fraud associate in New York is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $21.06 per hour, depending on experience, location, and employer.

What does a fraud associate do?

A Fraud Associate is responsible for detecting, investigating, and preventing fraudulent activities within an organization, typically in the financial or retail sectors. They monitor transactions, analyze data for suspicious patterns, and work closely with other departments to resolve potential fraud cases. Additionally, Fraud Associates may communicate with customers to verify account activity and assist law enforcement with investigations. Their goal is to minimize financial losses and protect the company and its clients from fraud.

What are the key skills and qualifications needed to thrive as a fraud associate, and why are they important?

To thrive as a Fraud Associate, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field. Familiarity with fraud detection software, data analysis tools, and relevant certifications such as CFE (Certified Fraud Examiner) are often required. Excellent communication, critical thinking, and problem-solving abilities help you effectively investigate suspicious activity and work with cross-functional teams. These skills are vital to accurately identify and mitigate fraudulent activities, protecting the organization and its clients from financial loss.

What are some typical challenges a fraud associate faces when investigating suspicious transactions?

Fraud Associates often encounter challenges such as distinguishing between genuine customer behavior and fraudulent activity, especially when dealing with sophisticated scams. Balancing the need for thorough investigation with the urgency to minimize customer disruption can also be demanding. Additionally, keeping up with evolving fraud tactics and leveraging new detection technologies requires continuous learning and adaptability. Collaboration with other departments, like customer service and IT, is essential to ensure accurate and timely resolution of cases.

Is working in a fraud associate role a good career?

A fraud associate role can be a good career for individuals interested in finance, security, and investigation, as it involves analyzing transactions, identifying suspicious activity, and using tools like fraud detection software. It offers opportunities for skill development, certifications, and advancement into supervisory or specialized positions. The role often provides a stable work environment with potential for growth in the financial and cybersecurity sectors.

What qualifications do I need to work in a fraud associate?

A fraud associate typically needs a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Strong analytical skills, attention to detail, and familiarity with fraud detection tools or software are important, along with good communication skills. Certifications such as Certified Fraud Examiner (CFE) can enhance qualifications, and prior experience in finance or customer service may be beneficial.

What are the most commonly searched types of Fraud jobs in New York?

The most popular types of Fraud jobs in New York are:

What are popular job titles related to Fraud Associate jobs in New York?

For Fraud Associate jobs in New York, the most frequently searched job titles are:

What job categories do people searching Fraud Associate jobs in New York look for?

The top searched job categories for Fraud Associate jobs in New York are:

What cities in New York are hiring for Fraud Associate jobs?

Cities in New York with the most Fraud Associate job openings:

Fraud Associate jobs near you
Infographic showing various Fraud Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,999 per year, or $18.7 per hour.

Senior Manager, Product Manager - Bank Fraud Servicing

Capital One

New York, NY • On-site

$138K - $182K/yr

Full-time

Posted 11 days ago

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

88th of 174 rated banks

Job description

Senior Manager, Product Manager - Bank Fraud Servicing
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the Team
As Senior Manager of Bank's Fraud Prevention & Investigations workflows, you will lead the product strategy at the epicenter of customer trust, associate experience, and operational risk. Fraud servicing represents both our most critical touchpoint for protecting customers during high-anxiety moments and our single highest-leverage opportunity to curtail OpEx and direct fraud exposure. In this high-impact role, you will take full ownership of modernizing legacy fraud ecosystems, transforming complex, manual workflows into a seamless, high-velocity servicing engine that scales effortlessly across millions of banking relationships.
To achieve this vision, you will spearhead a strategy anchored in backoffice automation and intelligent guidance. You will drive zero-touch automation across routine backoffice tasks to eliminate manual handoffs and operational workarounds, while equipping frontline associates with real-time, agentic AI guidance that drastically reduces cognitive load and handle times. By replacing fragmented vendor tools with cohesive, API-first capabilities, you will empower human-in-the-loop experts to focus strictly on high-judgment decisions. If you are a strategic product leader ready to drive the enterprise's agentic capabilities and use customer-backed thinking to solve scaled operational challenges, this is your platform to drive the future of bank servicing.
Capital One Product Framework
In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
  • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
  • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
  • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
  • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
  • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:
  • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
    • A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR
  • Bachelor's degree in any field and 4 years of Product Management experience

Preferred Qualifications:
  • Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management
New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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