Front of House Manager
Full Time
Salary: up to $65,000/year
Join the team at Three Pillars Senior Living Communities in beautiful Dousman, Wisconsin, where our core values-Respect, Commitment, Fulfillment, Empathy, and Fun-guide everything we do.
The Fields at Three Pillars, an innovative active adult community redefining retirement living in Wisconsin. As this exciting new neighborhood continues to grow through 2026, we're building a passionate team dedicated to creating exceptional dining experiences and meaningful connections for our residents.
Surrounded by scenic natural beauty and featuring multiple dining venues, wellness amenities, walking trails, performing arts, and vibrant gathering spaces, The Fields offers more than a job-it offers the opportunity to be part of a one-of-a-kind community where hospitality, purpose, and exceptional service come together.
Our Team Members Say It Best, at Three Pillars, you'll be:
- Valued for your dedication and compassion
- Empowered to grow-both professionally and personally
- Inspired by a strong culture of care and collaboration
- Welcomed into a close-knit, mission-driven community
Front of House Manager Requirements:
- 3-5 years of experience in hospitality management, including restaurant, caf?, or catering leadership.
- Proven track record in staff management, scheduling, and customer service excellence.
- Strong knowledge of safety, sanitation, and security standards.
- Food safety certification required (ServSafe or equivalent).
- Ability to stand and walk for extended periods of time.
- Ability to lift up to 30 pounds.
- Excellent organizational, communication, and problem-solving skills.
- Ability to thrive in a fast-paced, multi-outlet environment.
- Proficiency with POS systems and basic Microsoft Office or scheduling software.
- Must be available days, nights and weekends. This position is not remote.
What you'll do as a Front of House Manager:
- Manage daily front-of-house operations for the market, caf?, pub, restaurant, and catering services.
- Coordinate catering logistics and execution, ensuring accuracy, timeliness, and professionalism.
- Monitor cleanliness, presentation, and functionality of all dining and service areas.
- Set and maintain standards for guest experience, ensuring all interactions are professional, attentive, and solution-oriented.
- Respond promptly to guest inquiries, concerns, and feedback to ensure satisfaction and build long-term loyalty.
- Manage FOH inventory, including supplies, uniforms, and service equipment.
- Partner with the culinary team to track and control costs while minimizing waste.
- Support budget goals through efficient resource management and expense monitoring.
- Recruit, train, and mentor FOH team members to deliver consistent, high-quality service.
- Create and manage staff schedules, balancing business needs with labor efficiency.
- Foster a culture of teamwork, accountability, and guest-focused service.
Benefits & Perks:
(* For full time employees working 30+ hours per week)
- Paid Time Off
- Low- to No-Cost Wellness Programs
- Tuition Reimbursement & Scholarships
- Medical, Dental, Vision & FSA *
- Company Paid Life Insurance *
- Short- and Long-Term Disability Insurance *
- Retirement Savings Plans
- Employee Referral Bonuses
- Emergency Loan Assistance
- Employee Assistance Programs (EAP)
Come Grow with Three Pillars:
Three Pillars Senior Living Communities is a not-for-profit organization sponsored by the Masonic Fraternity. Three Pillars takes pride in meeting the social, physical, and spiritual needs of older adults through high-quality housing and services via:
- Independent Living
- Assisted Living
- Memory Care
- Short-Term Rehab
- Long-Term Skilled Nursing
Three Pillars is more than a senior living community, it's a family. Come join our growing family!