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Franchise Operations Coach Jobs (NOW HIRING)

UFC Gym

Director-Franchise Operations

Hendersonville, TN · On-site

$100K - $140K/yr

This role drives revenue growth, ensures brand standard execution, and strengthens franchise relationships through strategic coaching, financial oversight, and operational support. The Director works ...

Empower Brands

OR · On-site

Lead the support team in delivering proactive training, coaching, and mentoring to franchisees ... Ensure alignment between commercial initiatives and broader operational strategy Sales, Training ...

Asurion

These Franchisees are our clients, and the Operations Support team supports Franchisees with ... coaching skills. • Strong leadership, creativity, and analytical skills. • Ability to multi ...

Asurion

Franchise Support Consultant

Orlando, FL · On-site

These Franchisees are our clients, and the Operations Support team supports Franchisees with ... Presentation/coaching skills. Strong leadership, creativity, and analytical skills. Ability to ...

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How much do franchise operations coach jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for franchise operations coach in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.67 per hour, depending on experience, location, and employer.

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Infographic showing various Franchise Operations Coach job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,970 per year, or $19.7 per hour.

Manager, Franchise Operations Excellence

Remote

Red Robin Gourmet Burgers
See more jobs at Red Robin Gourmet Burgersexternal

$97K - $134K/yr

Full-time

Posted 22 hours ago

Posted today

Red Robin rating

6.0

Company rating: 6.0 out of 10

Based on 333 frontline employees who took The Breakroom Quiz

Job description

Manager, Franchise Operations Excellence

The Manager, Franchise Operations Excellence is responsible for driving consistent restaurant execution across the franchise portfolio through operational assessments, field coaching, market engagement, performance follow-up, and cross-functional support. This role serves as the operational counterpart by translating franchise strategy into consistent restaurant execution while identifying opportunities to improve operational performance, strengthen brand standards, and support franchise success. Travel is approximately 60%.


  • Franchise Field Operations & Brand Standards 25%

Conduct restaurant and market-level operating assessments to validate execution, guest experience, food quality, and operational standards.

Coach operators, identify execution gaps, and protect Red Robin brand standards through field engagement.

Escalate material operational or brand risks.

  • Franchise Performance & Business Support 20%

Prepare Business Health Review materials, operating summaries, and performance insights.

Track action plans, operational issues, and performance trends to support ongoing business reviews.

Maintain visibility to restaurant-level risks and follow-up.


  • Franchise Portfolio Support & Continuous Improvement 20%

Support the ongoing franchise operating cadence through market engagement, restaurant visits, and operational follow-up.

Partner with franchisees and Restaurant Support Center teams to implement new standards, tools, programs, training, menu changes, and operational initiatives while continuously improving franchise support processes and operational consistency.

Identify opportunities to simplify processes and improve execution.

  • Cross-Functional Partnership & Franchise Advocacy 15%

Represent restaurant-level operational needs across cross-functional teams.

Coordinate support to remove operational barriers and improve execution.

Ensure franchise impacts are considered before initiatives are deployed.

  • Franchise Communications, Resources & Operational Readiness 15%
  • Build and maintain strong relationships with franchisees, serving a primary point of contact for operational matters.
  • Act as a liaison between franchisees and the Restaurant Support Center, facilitating effective communication and collaboration.
  • Address franchisee concerns promptly and professionally, drawing upon your operational expertise and company resources to find solutions that align with brand standards and mutual success.

Other duties as assigned 5%

Support strategic initiatives, restaurant visits, and franchise projects as business needs evolve.

Minimum Experience & Education

  • 5+ years of restaurant experience with exposure to service, culinary, and/or supervisory responsibilities. Red Robin experience is preferred.

Minimum Required Competencies

  • Strong analytical skills to interpret business needs and translate them into application and operational requirements.
  • Excellent planning and influence skills with an inclusive approach to team facilitation.
  • Being able to quickly grasp new ideas, technologies, systems, and processes is valuable in today's rapidly evolving business environment.
  • Flexible with a high tolerance for uncertainty and ambiguity.
  • Being self-aware and receptive to feedback enables personal and professional growth and fosters constructive relationships within a team.
  • Shows good judgment, discretion, tact and the ability to work easily with leaders in all areas of the business.
  • Innovative, organized and proactive professional with a positive and energetic attitude.

**Position requires travel up to 30% and flexibility to communicate with stakeholders across multiple time zones.


Compensation Range: $97,400.00 - $134,000.00

Red Robin is an Equal Opportunity & E-Verify Employer

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