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Foundever Customer Service Representative Jobs (NOW HIRING)

Foundever

Customer Support Associate

Orem, UT · On-site

$18/hr

Financial Customer Service Representative Foundever is hiring Financial Customer Service Representatives to deliver high-quality support for lending products across voice and digital channels. This ...

Foundever

Retention Customer Service Associate

Wise, VA · On-site

$17.50/hr

Retention Associate Foundever is hiring Retention Customer Service Associates in Wise, VA! We invest in our people by providing paid training along with growth and development opportunities. For ...

Foundever

Customer Service - Danish and English

$16.50 - $22.25/hr

Customer Service - Danish and English Join Us We select a teleoperator with native or bilingual ... At Foundever, we bet on you: "Continuous Growth " : Innovative training plan so you never stop ...

Foundever

Seasonal Part-Time Customer Advocate

$18/hr

Join Foundever as a Seasonal, Part Time Customer Advocate to be the first point of contact for Intuit TurboTax users to deliver professional and high-quality customer service. You will be empowered ...

Foundever

$18/hr

Join Foundever as a Seasonal, Part Time Customer Advocate to be the first point of contact for Intuit TurboTax users to deliver professional and high-quality customer service. You will be empowered ...

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Foundever Customer Service Representative information

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How much do foundever customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for foundever customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Foundever Customer Service Representative?

A Foundever Customer Service Representative is a professional who handles customer inquiries, provides support, and resolves issues on behalf of Foundever’s clients, which include companies from various industries. Their main role is to communicate with customers via phone, chat, or email, ensuring a positive experience and accurate information. Representatives are trained to handle a range of questions and complaints, aiming to deliver efficient and friendly service. This position often requires strong communication skills, patience, and the ability to quickly learn new systems and products.

What are the key skills and qualifications needed to thrive as a Foundever Customer Service Representative, and why are they important?

To thrive as a Foundever Customer Service Representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is important. Patience, active listening, and a positive attitude help you excel in handling diverse customer inquiries and resolving concerns. These skills ensure efficient service delivery, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by Foundever Customer Service Representatives, and how are they supported in overcoming them?

Foundever Customer Service Representatives often encounter challenges such as managing high call volumes, handling irate or frustrated customers, and quickly adapting to changes in company policies or service offerings. To help overcome these challenges, representatives receive comprehensive training, ongoing coaching, and access to knowledge bases and support tools. Additionally, Foundever emphasizes teamwork and peer collaboration, allowing employees to share best practices and seek guidance from supervisors, which fosters a supportive work environment.

What cities are hiring for Foundever Customer Service Representative jobs?

Cities with the most Foundever Customer Service Representative job openings:

What states have the most Foundever Customer Service Representative jobs?

States with the most job openings for Foundever Customer Service Representative jobs include:

What are popular job titles related to Foundever Customer Service Representative jobs?

For Foundever Customer Service Representative jobs, the most frequently searched job titles are:

Chat and Phone Technical Customer Service - Seasonal

Remote

Foundever
Strategic Planning Consulting Services • 10K+ employees
Learn more about Foundeverexternal

Other

This job post has expired 3 days ago. Applications are no longer accepted.

Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

Job description

Chat and Phone Technical Customer Service - Seasonal

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. Foundever is hiring Seasonal Technical Customer Service Associates! Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. If you have a passion for providing outstanding service and are eager to make a difference, we invite you to join our dedicated team!

Enjoy the benefits of working from home. Save time, money, and reduce stress. No equipment? We provide everything you need! Join a supportive community focused on engagement and recognition. Hands-on paid virtual classroom-style training, as well as ongoing job specific training. Internal Mobility (84% of our managers are promoted from within). Employee discounts. Referral bonuses. Employee wellness program.

Must be 18+ years of age. High school diploma (or GED equivalent). Ability to multitask in and navigate between screens efficiently while assisting customers. Ability to provide essential technical support through phone and chat, showcasing flexibility in communication methods. Please be aware that you may be placed in a class that is not chat-trained, depending on availability. Currently all of our roles include phone support. Hardwired internet connection (no satellite or wireless). Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up. A working phone line (home phone or mobile). Home office must be a noise/distraction-free environment. Desk and an ergonomic chair. Must live in the United States. Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings.

Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

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