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Foundever Customer Service Representative Jobs (NOW HIRING)

Foundever

Customer Service Representative

Wise, VA

$17/hr

Customer Service Agent Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!   Location Requirements: Must live within the commuting range and be able ...

Foundever

On-site Customer Service Rep - $17/hr.

Dyer, AR · On-site

$17/hr

Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...

Foundever

On-site Customer Service Rep - $17/hr.

Alma, AR · On-site

$17/hr

Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join ...

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Foundever Customer Service Representative information

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How much do foundever customer service representative jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for foundever customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Foundever Customer Service Representative?

A Foundever Customer Service Representative is a professional who handles customer inquiries, provides support, and resolves issues on behalf of Foundever’s clients, which include companies from various industries. Their main role is to communicate with customers via phone, chat, or email, ensuring a positive experience and accurate information. Representatives are trained to handle a range of questions and complaints, aiming to deliver efficient and friendly service. This position often requires strong communication skills, patience, and the ability to quickly learn new systems and products.

What are some common challenges faced by Foundever Customer Service Representatives, and how are they supported in overcoming them?

Foundever Customer Service Representatives often encounter challenges such as managing high call volumes, handling irate or frustrated customers, and quickly adapting to changes in company policies or service offerings. To help overcome these challenges, representatives receive comprehensive training, ongoing coaching, and access to knowledge bases and support tools. Additionally, Foundever emphasizes teamwork and peer collaboration, allowing employees to share best practices and seek guidance from supervisors, which fosters a supportive work environment.

What are the key skills and qualifications needed to thrive as a Foundever Customer Service Representative, and why are they important?

To thrive as a Foundever Customer Service Representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is important. Patience, active listening, and a positive attitude help you excel in handling diverse customer inquiries and resolving concerns. These skills ensure efficient service delivery, customer satisfaction, and contribute to a positive company reputation.
What cities are hiring for Foundever Customer Service Representative jobs? Cities with the most Foundever Customer Service Representative job openings:
What states have the most Foundever Customer Service Representative jobs? States with the most job openings for Foundever Customer Service Representative jobs include:
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Foundever

Fort Smith, AR • On-site

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

44th of 72 rated call and contact centers

Job description

Bilingual Spanish/ English Customer Service Representative
¿Te gusta ayudar a los demás? ¿Eres fluido en inglés y español?
Join our dynamic team at Foundever in Fort Smith, AR where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 4600 Towson Ave #275, Fort Smith, AR 72901. Please note that candidates must reside within commuting distance to our office.
Why You Should Join Us
  • Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
  • Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
  • Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
  • Growth Opportunities: Clear pathways for career advancement within the company.

What We're Looking For
  • Bilingual Proficiency: Must speak fluent English and Spanish
  • Location: Must reside in Fort Smith, AR, or within commuting distance
  • Age Requirement: Must be at least 18 years old
  • Education: High school diploma or GED equivalent is required
  • Experience: Preferred 6 months to 1 year of relevant work experience
  • Availability: Must have flexible availability during operating hours
  • Customer Service Skills: A professional attitude and strong aptitude for customer service are essential

Key Skills
  • Tech-Savvy: Proficient in navigating system tools to search for information and answers
  • Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
  • Reliability: Dependable and responsible, with a strong commitment to your role
  • Critical Thinking: Capable of assessing situations and developing empathetic solutions
  • Service Orientation: A personal drive to serve others with compassion and professionalism
  • Organizational Skills: Strong organizational abilities to manage tasks effectively
  • Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.

About Foundever
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .

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