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Foundever Customer Service Representative Jobs in Nevada

Foundever

Customer Service Representative

Las Vegas, NV · On-site

$17 - $18/hr

Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Job Overview Join our team as a Customer Service Representative at ...

Foundever

$17 - $18/hr

Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Job Overview Join our team as a Customer Service Representative at ...

Foundever

Customer Service Representative

Las Vegas, NV · On-site

$17 - $18/hr

Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Job Overview Join our team as a Customer Service Representative at ...

Foundever

Customer Service Representative

Las Vegas, NV · On-site

$17 - $18/hr

Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! Job Overview Join our team as a Customer Service Representative at ...

Foundever

$18/hr

Job Overview Join Foundever's team in Las Vegas and be part of a fast-paced, customer-first environment where your support makes a real impact. You'll help customers resolve service and technical ...

Elko Motor Company

Customer Service Representative

Elko, NV · On-site

$15.50 - $21/hr

Customer Service Representative (Csr) Elko Motor Company is looking for a Customer Service Representative (CSR) to provide our customers with exceptional experiences. The ideal candidate will ...

dbi

Customer Service Representative

Henderson, NV · On-site

$15 - $20.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

StyleSignPlan

Customer Service Representative

Las Vegas, NV · On-site

$15.50 - $21/hr

Customer Service Representative At StyleSignPlan, we believe that every environment has a story to tell. Our journey began with a simple yet profound idea: to merge form and function in a way that ...

IntouchCX

Customer Service Representative

Las Vegas, NV · On-site

$15 - $17/hr

Our Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that's through inbound calls, emails, and/or chats. We ...

Urgent

IntouchCX

Customer Service Representative

Las Vegas, NV · On-site

$15 - $17/hr

Our Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that's through inbound calls, emails, and/or chats. We ...

Urgent

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Foundever Customer Service Representative information

What is a Foundever Customer Service Representative?

A Foundever Customer Service Representative is a professional who handles customer inquiries, provides support, and resolves issues on behalf of Foundever’s clients, which include companies from various industries. Their main role is to communicate with customers via phone, chat, or email, ensuring a positive experience and accurate information. Representatives are trained to handle a range of questions and complaints, aiming to deliver efficient and friendly service. This position often requires strong communication skills, patience, and the ability to quickly learn new systems and products.

What are the key skills and qualifications needed to thrive as a Foundever Customer Service Representative, and why are they important?

To thrive as a Foundever Customer Service Representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is important. Patience, active listening, and a positive attitude help you excel in handling diverse customer inquiries and resolving concerns. These skills ensure efficient service delivery, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by Foundever Customer Service Representatives, and how are they supported in overcoming them?

Foundever Customer Service Representatives often encounter challenges such as managing high call volumes, handling irate or frustrated customers, and quickly adapting to changes in company policies or service offerings. To help overcome these challenges, representatives receive comprehensive training, ongoing coaching, and access to knowledge bases and support tools. Additionally, Foundever emphasizes teamwork and peer collaboration, allowing employees to share best practices and seek guidance from supervisors, which fosters a supportive work environment.

Customer Service Representative

Las Vegas, NV • On-site

Foundever
Strategic Planning Consulting Services • 10K+ employees
Learn more about Foundeverexternal

$17 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!
Job Overview
Join our team as a Customer Service Representative at Foundever, supporting one of the largest and most trusted financial service providers in the U.S. You'll assist customers by resolving issues and managing their financial needs through inbound calls.
At Foundever, you'll use your compassion and communication skills to deliver exceptional service. With paid training and comprehensive benefits, you'll be equipped to prioritize your well-being while making a meaningful impact on your work.
This position requires you to be on-site. Must live with 50 miles of the Las Vegas site: 420 E, Pilot Rd, Las Vegas NV, 89119
Why You Should Join Us
  • $17-$18/hour
  • Enjoy 100% paid professional training.
  • Comprehensive benefits including medical, dental and vision
  • Wellness Benefits including our Employee Assistance Program
  • 401 (k) with company matching
  • Paid Time Off
  • Employee Discounts
  • Career Growth, 93% of managers promoted within!
  • Extra earnings through bonus programs and referrals

What We're Looking For
  • Must be at least 18 years old to apply.
  • High School Diploma or GED equivalent is required
  • Preferred: 6 months to 1 year of relevant experience in the customer service industry - we're looking for someone ready to hit the ground running!
  • Must have open availability - flexibility is key!

Key Skills
  • Ability to navigate system tools to search for answers & information
  • Connect with customers and clients while assisting with their financial and banking needs
  • Self-motivated and eager learner with a strong sense of accountability, consistently driven to excel in training and on-the-job performance

About Foundever
Foundever® is a global leader in the customer experience (CX) industry. With 130,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

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