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As of Sep 5, 2026, the average hourly pay for former employee in the United States is $29.88, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $33.65 per hour, depending on experience, location, and employer.

What is the difference between Former Employee vs Customer Service Representative?

AspectFormer EmployeeCustomer Service Representative
Required CredentialsVaries; often includes previous employment verificationHigh school diploma or equivalent; customer service training
Work EnvironmentOffice, retail, or remote depending on previous roleCall centers, retail stores, or online support
Employer & Industry UsageUsed in HR and employment contextsUsed in customer support and retail industries

In summary, a Former Employee refers to someone who previously worked for an organization, often used in HR contexts. A Customer Service Representative is a current or former employee who handles customer inquiries. The main difference lies in the employment status and job focus, with Former Employee emphasizing past employment, and Customer Service Representative focusing on a specific role within customer support.

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Infographic showing various Former Employee job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $62,140 per year, or $29.9 per hour.

Shot Peen Former - 1st & 2nd Shift (Trainee)

Figeac Aero North America, Inc

Wichita, KS โ€ข On-site

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago


Key responsibilities

  • Set up and operate manual shot-peening equipment to improve stress tolerance of metal surfaces according to specifications

  • Read and interpret blueprints, sketches, work orders, and other documentation to define shot-peening areas and sequence of operations

  • Record equipment settings and adjustments, and monitor equipment operation to detect malfunctions


Job description

Are you looking to learn a new skill? Figeac Aero North America is a leading aerospace partner for detailed parts and sub-assemblies with specialization in saturation shot peening, shot peen forming, chemical processing, painting, assembly, non-destructive testing, and machining. 

At Figeac Aero North America, we place a high value on our employees. Employees are given the opportunity to be a part of something special while achieving their career goals. We offer competitive compensation in addition to an attractive benefits package for qualified employees. 

Job Title: Shot Peen Former

Employee Type: Full Time, Hourly

Reports to: Processing Manager 

Job Location: Wichita, KS, USA

  • Shifts Available:
    • 1st Shift, 6:00am - 2:30pm (Mon-Fri)
    • 2nd Shift, 2:00pm - 10:30pm (Mon-Fri)

Pay Rate: $20.00 - $30.00/hr - dependent upon experience

Experience: 2-5+ year’s aircraft manufacturing experience required

Job Duties:

  • Working closely and train with current Shot Peen Forming leads
  • Sets up and operates manual shot-peening equipment to shallow form improve stress tolerance of flight vehicle metal surfaces, according to specifications
  • Reads interprets blueprints, sketches, work orders and other documentation to define layout of specific areas to be shot-peened, sequence of operations and finish specifications
  • Lays out & marks areas to be shot-peened on test specimen or part, using measuring marking instruments, or fits template over part, scribes pattern and peels away masking compound to expose areas to be treated
  • Mounts part on jig, rotary table, or on tooling form
  • Fills hopper with specific size type shot
  • Sets up, operates, and adjusts shot-peening equipment to achieve specified contour on test specimen or part
  • Measures and checks test specimen or part to verify conformance to specifications to define required equipment adjustments, using measuring instruments, templates, and fixtures
  • Records data on equipment settings and adjustments, like feed rate, nozzle angles and oscillation, number and size of nozzles required, shot size, and air or vacuum pressure settings, to be used for subsequent operation to develop numerical control programming data
  • Loads control media, like computer tape, in control console of equipment, or enters commands to retrieve control instructions from computer data base to operate equipment automatically
  • Observes operation of equipment to detect malfunctions
  • Peels masking material from completed part, and cleans part with solutions to remove adhering scale 

Requirements:

  • Must be willing and open to learn a new skill and work closely with Lead Formers
  • Must be dependable, team-oriented, and good communication skills
  • Excellent attendance & positive attitude is required
  • 2-5+ year’s aircraft manufacturing experience required
  • Must have reliable/dependable transportation 
  • Must be able to read, analyze, and interpret blueprints, and general procedures.
  • Must be able to interpret and understand OEM specifications
  • Ability to learn how to use measuring equipment (e.g. micrometers, calipers, height gages, Isoscope etc.)
  • High School diploma or equivalent required
  • Shot Peen Manual Saturation experience preferred, but not required
  • Must be able to read, write, speak English language fluently
  • This position is NOT eligible for VISA sponsorship
  • Must be a US Citizen or current green card holder.

Working Conditions:

  • Shifts Available:
    • 1st Shift, 6:00am - 2:30pm (Mon-Fri)
    • 2nd Shift, 2:00pm - 10:30pm (Mon-Fri)
  • Some overtime may be required
  • Will be exposed to constant activity that requires intermittent standing, bending, crouching, twisting, pushing, pulling, lifting, moving, and carrying light and heavy loads. The essential duties job may require the ability to stoop; to reach; to stand, to walk and sit for extended periods of time; to push and/or pull objects weighing up to 30 pounds; to lift and carry objects weighing up to 50 pounds; to use finger dexterity to operate a computer and other office equipment and hand strength to grasp files and other objects; to perceive the attributes of objects by touch; to hear and verbally exchange ideas and information with the public, staff and others on the phone and in the office.  Frequently being on foot, bending, stooping, squatting, kneeling, climb stairs and kneeling and/or crouch to retrieve files and other items. Requires manual dexterity sufficient to operate small power tools and other equipment. Writing to complete reports and quality requests.  Occasionally lifting and carrying (with assistance) items weighing 75-150 lbs. Must be able to wear safety PPE equipment, as required. Exposure to hot and cold work environments. Noise levels will require hearing protection.        

Competitive Benefits:

  • Fantastic Medical, Dental & Vision Insurance with competitive rates
  • Great Ancillary benefits such as individual and family YMCA memberships & Pet Insurance
  • Two weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds after 90 days of employment
  • Basic Life, AD&D and short term disability coverage provided at no cost
  • Employee Assistance Program, including up to 6 free counseling sessions
  • And more!

Figeac Aero North America is an Equal Opportunity Employer.  Figeac Aero North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.