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You are a curious and enthusiastic professional with a genuine passion for specialty coffee. You are highly organized and detail-oriented, comfortable working across both data-driven analysis and hands-on sensory tasks, with exposure to cupping or sensory evaluation considered a plus but not required. A strong communicator and natural collaborator, you value teamwork and shared success. You are eager to learn, grow, and take on increasing responsibility, and you approach your work with reliability, proactivity, and a deep commitment to quality, integrity, and purpose.

Department: Operations Job Status: Full Time

FLSA Status: Non-exempt Reports To: Coffee Procurement Manager

Job Type: Non-union

Hours: Monday – Friday, evenings and weekends as needed

This entry-level role is designed for someone passionate about specialty coffee and eager to build a long-term career in sourcing, quality, and coffee operations. The Green Coffee & Quality Assistant supports all aspects of green coffee intake, inventory management, quality evaluation, sustainability tracking, and cross-departmental communication.

This position also plays an important cultural role—helping strengthen internal coffee knowledge, supporting storytelling, and contributing to the company’s identity as a coffee-forward organization.

Essential Functions Statement(s):

1. Green Coffee Intake, Inventory & Traceability

2. Quality Control & Cupping

3. Sustainability Tracking & Reporting

4. Kona Mill Coordination

5. Sales, Marketing & Education Support

6. Industry & Community Engagement

Other Functions:

Competency Statement(s)

Mental Demands:

Communication Demands:

The position requires talking to co-workers, customers, vendors; requires written communications to and from co-workers, customers and vendors, talking on the telephone; requires responding to written or verbal requests of co-workers, customers and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other work-sites; Ability to communicate via the latest technologies required for the position.

Reasonable Accommodations Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

SKILLS & ABILITIES

Experience: 1-2 years in coffee, food/beverage, or production environment preferred.

Exposure to cupping or sensory evaluation is a plus.

Education: Bachelor’s degree preferred, High School diploma or equivalent required

Computer Skills: Basic Microsoft skills (Word, Excel and Powerpoint), Adobe Illustrator and Photoshop

Language: Well-developed verbal and written English AND Japanese communication ckills.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is required to stand; walk; reach with hands and arms and talk or hear. Pushing/pulling/lifting/carrying up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 – 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands Lift/Carry

Stand O 10 lbs or less O

Walk O 11-20 lbs O

Sit F 21-50 lbs O

Manually Manipulate O 51-100 lbs N

Reach Outward O Over 100 lbs N

Reach Above Shoulder O

Climb N Push/Pull

Crawl N 12 lbs or less O

Squat or Kneel N 13-25 lbs O

Bend N 26-40 lbs O

Grasp O 41-100 lbs N

Speak F

We are a manufacturer of coffee and tea products. Our team members will encounter work environments ranging from air conditioned, low noise office settings, to the production/warehouse area that is not climate controlled and has a moderate noise level from operating machinery. Typically, production and warehouse positions spend most of their work time in the production/warehouse facility while the support and sales positions spend most of their time in an office environment. Team members will perform work in both environments. Reasonable accommodations may be made to enable individuals to perform the essential functions of their position, regardless of work environment.

The job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.