Food Service Sales Rep Jobs in Minnesota (NOW HIRING)

Position Summary

The Service Sales Representative plays a critical role in developing new business, expanding existing client relationships, and supporting the successful delivery of commercial glass and aluminum service projects. Thisproducerlevel role focuses on generating estimates, processing service orders, coordinating project details, and ensuringaccuratecommunication between clients, vendors, and internal operations. The position requiresstrong communicationskills, technical aptitude, and the ability toidentifyservice opportunities while delivering outstanding client experience. The Service Sales Representative is an individual contributor who influences revenue growth, enhances client satisfaction, and supports the broader goals of the Brin Family of Companies.

Essential Duties and Responsibilities

Sales & Business Development

• Identifyand pursue new business opportunities within assigned markets.

• Follow up on qualified leads from Marketing and Business Development.

• Buildlong-termrelationships with commercial property managers, contractors, municipalities, educational institutions, and other service clients.
• Support the creation of proposals, quotes, and service solutions tailored to client needs.

Client Engagement & ServiceAccountabilities

• Maintain regular communication with clients to address inquiries, clarify service needs, and resolve concerns.Including, walk-in clients and answering phone calls.

• Provide estimates and technical guidance for glass replacement, door repairs, mirror work,custom showerdoorsand related service offerings.

• Enter and manage quote requests and work orders foraccurateandtimelyservice delivery.

• Communicate job details clearly to the Glazing Supervisor and glaziers prior to job start.

• Provide updates to clients throughout the service process, ensuring high satisfaction.

• Coordinate scheduling and servicelogisticswith the scheduling coordinator and Glazing Supervisor.

• Process completed work orders to supportaccuratebilling and invoicingin the Sage ERP system.

• Assistwith vendor quote requests and material procurement for service work.

• Maintainaccuratedocumentation, including notes, approvals, and client communication records.

• Participate in jobsite visits as needed to assess service needs or verify conditions.

• MaintainService callsrequiringfield measuring and sales quoting.Providetakeoffs and drawings for quotes usingWinGDSsoftware and CRM tracking.

Producer Accountabilities

Producer rolesimpactthe company's success via sales, estimating, project management, and other revenue and profit generating efforts. Producers are important to overall execution and profitability.

• Producesrolespecific scope of work for a team or location.

• Develop plans to achieve goals set by leadership.

• Execute tasks and projects to deliver quality solutions.

• Follows company policies and processes holding peers accountable.

• Maintains communication,documentationand reporting metrics forrole.

• Trains new team members for role-specific or teamspecific-work (as SME).

• Collaborate with team members to deliver quality work and meet timelines and financial expectations.

• Sets and communicates goals and plans for accounts, projects, etc. internally and with clients.

• Recommendsgrowthideas,efficienciesand new systems for improvement.

• Communicates progress, needs and updates to manager or director.

SafetyAccountabilities

• Champion a culture of safety across all operations.

• Ensure compliance with all safety regulations, policies, and procedures.

• Lead by example in promoting safe work practices and hazard awareness.

• Support safety training, audits, and continuous improvement efforts while working with the Safety Manager.

• Empower employees to speak up about safety concerns and take corrective action.

• Collaborate with safety teams tomonitorand improve safety performance.

• Integrate safety into planning and project execution.

Additional Information

The pay range for this position is $24-$27 per hour, depending on experience and qualifications.

Heartland Glass offers a highly competitive compensation and benefits package for full-time, non-union employees, including:

• Employee Stock Ownership Plan (ESOP)
• Comprehensive health insurance
• 401(k) with company match
• Profit-sharing opportunities
• Additional bonus opportunities