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Floor Captain Jobs (NOW HIRING)

One Tribe LLC

$12/hr (+ commission)

FLOOR CAPTAIN We are seeking a Full-Time Floor Captain for a new project located in the heart of the West Loop. We are looking for people who are committed and hard-working and enjoy the excitement ...

One Tribe LLC

$12/hr (+ commission)

FLOOR CAPTAIN We are seeking a Full-Time Floor Captain for a new project located in the heart of the West Loop. We are looking for people who are committed and hard-working and enjoy the excitement ...

Cobb Performing Arts Centre

Floor Captain

Atlanta, GA · On-site

$17/hr

The Floor Captain will be responsible for the supervision of volunteer ushers during events scheduled at Cobb Energy Performing Arts Centre. They will be responsible for ensuring superior customer ...

Deaconess

Floor Captain

Newburgh, IN · On-site

$15.07 - $19.58/hr

Job Overview As a Floor Captain, you play an important behind-the-scenes role in keeping hospital units running smoothly and efficiently every day. You help ensure that clinical teams have the ...

HHC

Floor Captain Medical Assistant

Indianapolis, IN · On-site

$17 - $21.75/hr

The Floor Captain is the nurse or medical assistant overseeing the patient experience during face-to-face encounters with providers and other team members. This includes door-to-door time, customer ...

Deaconess

Floor Captain

Evansville, IN · On-site

$15.07 - $19.58/hr

Job Overview As a Floor Captain, you play an important behind-the-scenes role in keeping hospital units running smoothly and efficiently every day. You help ensure that clinical teams have the ...

Deaconess

Floor Captain

Newburgh, IN · On-site

$15.07 - $19.58/hr

Job Overview As a Floor Captain, you play an important behind-the-scenes role in keeping hospital units running smoothly and efficiently every day. You help ensure that clinical teams have the ...

Benchmark

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.

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Floor Captain information

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How much do floor captain jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for floor captain in the United States is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a floor captain?

Floor Captains are employees responsible for overseeing the operations and staff on a specific floor or area within a business, such as a restaurant, hotel, or casino. Their duties typically include supervising employees, ensuring excellent customer service, handling guest concerns, and maintaining safety and cleanliness standards. Floor Captains act as a liaison between management and staff, helping to coordinate activities and resolve issues promptly. They play a crucial role in ensuring that daily operations run smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a floor captain, and why are they important?

To thrive as a Floor Captain, you need strong leadership, organizational, and customer service skills, often supported by experience in hospitality or facility management. Familiarity with scheduling software, point-of-sale (POS) systems, and safety protocols is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this role. These competencies are essential to ensure smooth operations, exceptional guest experiences, and effective coordination of staff on the floor.

How does a floor captain typically coordinate with other team members to ensure smooth operations during a shift?

A Floor Captain acts as a central point of communication between front-line staff, management, and sometimes customers, ensuring that everyone is aligned on daily objectives and service standards. They delegate tasks, monitor workflow, and quickly address any issues that arise, such as staffing shortages or customer concerns. Regular check-ins and clear communication are essential, as the Floor Captain must adapt to changing circumstances and collaborate closely with both the front and back of house teams to maintain efficiency and high service quality.

What is the difference between Floor Captain vs Floor Supervisor?

AspectFloor CaptainFloor Supervisor
Required CredentialsHigh school diploma; experience in the industryHigh school diploma; experience in retail or hospitality
Work EnvironmentRetail stores, restaurants, eventsRetail stores, restaurants, hospitality venues
Employer UsageUsed in retail, hospitality, event managementCommon in retail, hospitality, and service industries
Common Search IntentUnderstanding team leadership roles on the floorManaging daily operations and staff supervision

While both roles involve overseeing staff and ensuring smooth operations, a Floor Captain typically focuses on team coordination during specific shifts or events, whereas a Floor Supervisor has broader responsibilities including staff management, customer service, and operational oversight. The roles often overlap but differ mainly in scope and authority.

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What states have the most Floor Captain jobs?

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Floor Captain jobs near you
Infographic showing various Floor Captain job openings in the United States as of September 2026, with employment types broken down into 64% Full Time, 33% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,878 per year, or $19.2 per hour.

Server / Floor Captain

On-site

One Tribe LLC
See more jobs at One Tribe LLCexternal

$12/hr (+ commission)

Full-time

Re-posted 27 days ago

Job description

                                                               FLOOR CAPTAIN 

We are seeking a Full-Time Floor Captain for a new project located in the heart of the West Loop. We are looking for people who are committed and hard-working and enjoy the excitement that comes from working under pressure. We hope to find team-oriented people who want to be with us long-term and who may be interested in growing their skills and responsibilities in a fast-paced environment.  

The floor captain’s job is to facilitate the harmonious flow of service between guests and teammates. 

Responsibilities: 

  • Radiate positive energy by being kind and hospitable 

  • Maintain order on the floor and taking ownership of the guest experience 

  • Function in the capacity of server, busser and runner 

  • Follow all Steps of Service  

  • Drive sales 

  • Adhere to the 10 Tribe Commandments 

  • Be an ambassador of Tribe