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Floor Associate Jobs in Springfield, MA (NOW HIRING)

TJ Maxx

Retail Cleaning Associate

Granby, CT

$16.94 - $17.44/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms * Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge ...

TJ Maxx

Retail Cleaning Associate

Granby, CT · On-site

$16.94 - $17.44/hr

Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge ...

Ross Stores, Inc

Retail Associate

West Springfield, MA · On-site

$15.25 - $17.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

West Springfield, MA · On-site

$15.25 - $17.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

West Springfield, MA · On-site

$15.25 - $17.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

Ross Stores

Retail Associate

West Springfield, MA

$15.25 - $17.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Maintains a high level of awareness on the sales floor to create a safe and secure shopping ...

aan

Sales Associate

Springfield, MA · On-site

$16 - $17.25/hr

Sales Associates keep people smiling at Aaron ... On our team, you'll be a positive, energetic force on the floor, driving sales by engaging directly ...

KnitWell Group

Sale Associate

Longmeadow, MA · On-site

$15.25 - $17.50/hr

... floor, ready to impress customers. You'll collaborate with your team to create personalized ... Sales Associate or customer-focused experience (preferred) * Brings a hospitality mindset when ...

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Floor Associate information

See Springfield, MA salary details

$6

$15

$22

How much do floor associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for floor associate in Springfield, MA is $15.22, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.26 per hour, depending on experience, location, and employer.

What is a floor associate?

Floor Associates are retail or store employees responsible for assisting customers, maintaining product displays, restocking shelves, and ensuring the sales floor is clean and organized. They often help customers locate merchandise, answer product-related questions, and may assist with inventory. Floor Associates play a key role in delivering excellent customer service and supporting overall store operations.

What skills and qualifications are needed to be a floor associate?

To thrive as a Floor Associate, you need strong customer service skills, basic math abilities, and familiarity with retail procedures, often supported by a high school diploma or equivalent. Experience with point-of-sale (POS) systems, inventory management tools, and barcode scanners is commonly required. Excellent communication, teamwork, and problem-solving skills set top performers apart in this role. These skills are crucial for providing a positive shopping experience, maintaining efficient store operations, and ensuring customer satisfaction.

How do floor associates collaborate with other team members?

Floor Associates work closely with store managers, supervisors, and other associates to maintain organized merchandise displays, restock shelves, and promptly address customer inquiries. They often communicate with the inventory or stock team to ensure product availability and with cashiers to assist with customer flow during busy hours. Effective teamwork and clear communication are essential for providing excellent customer service and keeping the sales floor running efficiently.

What is the difference between Floor Associate vs Retail Sales Associate?

AspectFloor AssociateRetail Sales Associate
Primary RoleAssist customers on the sales floor, stock shelves, maintain store appearanceEngage customers, promote products, process sales transactions
Work EnvironmentRetail stores, warehouses, showroomsRetail stores, shopping malls, department stores
Required CredentialsHigh school diploma often preferred, on-the-job trainingHigh school diploma often preferred, sales training
Industry UsageCommon in retail, furniture, electronics, apparelCommon in retail, electronics, apparel, specialty stores

Both roles are vital in retail settings, with Floor Associates focusing on store maintenance and customer assistance, while Retail Sales Associates emphasize direct sales and customer engagement. The roles often overlap, but their primary responsibilities differ slightly based on the store's needs.

Is a sales floor associate an entry level job?

A sales floor associate is typically an entry-level position that requires minimal prior experience. It often involves tasks like customer service, stocking shelves, and operating cash registers, making it accessible for those new to retail work. Many employers provide on-the-job training for this role.

What are the most commonly searched types of Floor jobs in Springfield, MA?

The most popular types of Floor jobs in Springfield, MA are:

What job categories do people searching Floor Associate jobs in Springfield, MA look for?

The top searched job categories for Floor Associate jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Floor Associate jobs?

Cities near Springfield, MA with the most Floor Associate job openings:

Floor Associate jobs near you
Infographic showing various Floor Associate job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,651 per year, or $15.2 per hour.

Retail Cleaning Associate

TJ Maxx

Granby, CT

$16.94 - $17.44/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

T.J. Maxx rating

5.7

Company rating: 5.7 out of 10

Based on 1,164 frontline employees who took The Breakroom Quiz

459th of 737 rated retailers

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Opportunity: Grow Your Career

Responsible for maintaining a clean and organized store environment with a focus on floor care. Responsibilities include the operation of the scrubber and buffer, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business.

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
  • Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms
  • Adheres to all company policies concerning Health and Safety (includes the refilling of all essential items in the Lounge, Restrooms and Front End)
  • Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
  • Supports and responds to all Front End coverage needs
  • Adheres and upholds merchandising philosophy and signage standards
  • Initiates and participates in store recovery as needed throughout the day
  • Adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
  • Communicates accurately and effectively with management and Associates
  • Adheres to all labor laws, policies, and procedures, including Associate meal and break period policies
  • Participates in safety awareness maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Strong organizational skills with attention to detail
  • Physical stamina to perform cleaning tasks and run floor buffer and scrubber
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Strong communication skills: verbal and written. Listens and responds appropriately
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Standout colleague, working effectively with peers and supervisors
  • Retail customer experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

124a Salmon Brook Street

Location:

USA TJ Maxx Store 0861 Granby CT This position has a starting pay range of $16.94 to $17.44 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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