VIP Team Manager
Edmonton, AB · On-site
As a VIP Team Manager, you will be directly managing a portfolio of loyal customers, looking to ... This role includes 12 holidays and two (2) floating holidays. FanDuel offers paid sick time in ...
VIP Team Manager
Edmonton, AB · On-site
As a VIP Team Manager, you will be directly managing a portfolio of loyal customers, looking to ... This role includes 12 holidays and two (2) floating holidays. FanDuel offers paid sick time in ...
Treasury Analyst
Edmonton, AB · On-site
... fixed versus floating mix, and lender concentration, along with the accompanying commentary ... Manages several concurrent files without letting the quiet one drift. * Discreet with confidential ...
Treasury Analyst
Edmonton, AB · On-site
... fixed versus floating mix, and lender concentration, along with the accompanying commentary ... Manages several concurrent files without letting the quiet one drift. * Discreet with confidential ...
Director, Product Management - SaaS - Product Stewardship
Edmonton, AB · Hybrid
CA$171K - CA$228K/yr
The Director, Product Management will oversee the intersection of three main components of the ... floating holidays (12 days) and sick time off (72 hours). #LI-WM #LI-HYBRID * Evaluate and ...
Director, Product Management - SaaS - Product Stewardship
Edmonton, AB · Hybrid
CA$171K - CA$228K/yr
The Director, Product Management will oversee the intersection of three main components of the ... floating holidays (12 days) and sick time off (72 hours). #LI-WM #LI-HYBRID * Evaluate and ...
Regional TPM Leader
CA$144K - CA$187K/yr
... management practices The ability to analyze, hypothesize, plan, communicate and implement in a ... floating and standard holidays), Employee Assistance Services, Stock Purchase Program - and more.
Regional TPM Leader
CA$144K - CA$187K/yr
... management practices The ability to analyze, hypothesize, plan, communicate and implement in a ... floating and standard holidays), Employee Assistance Services, Stock Purchase Program - and more.
Reporting to Senior Regional HSE Manager, the HSE Coordinator plays a key role in supporting a safe project execution by implementing HSE management systems, support multiple projects as a floating ...
Reporting to Senior Regional HSE Manager, the HSE Coordinator plays a key role in supporting a safe project execution by implementing HSE management systems, support multiple projects as a floating ...
As a leading property manager of single-family rental homes nationwide, we take great pride in ... Generous Time Off - Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday. * Ongoing ...
As a leading property manager of single-family rental homes nationwide, we take great pride in ... Generous Time Off - Enjoy PTO based on tenure, 13 paid holidays and 1 floating holiday. * Ongoing ...
Floating Days * Employee Assistance Program * Employee Engagement Events * Awards and Recognition ... Identify leads, manage prospects, and acquire new business * Determine customer needs and propose ...
Floating Days * Employee Assistance Program * Employee Engagement Events * Awards and Recognition ... Identify leads, manage prospects, and acquire new business * Determine customer needs and propose ...
Responsible for working with management to set reliability improvement objectives and goals ... floating days annually for use at your discretion with approval. Functional Skills Alternate ...
Responsible for working with management to set reliability improvement objectives and goals ... floating days annually for use at your discretion with approval. Functional Skills Alternate ...
Responsible for working with management to set reliability improvement objectives and goals ... floating days annually for use at your discretion with approval. Functional Skills Alternate ...
Responsible for working with management to set reliability improvement objectives and goals ... floating days annually for use at your discretion with approval. Functional Skills Alternate ...
Floating Manager information
What is the difference between Floating Manager vs Team Leader?
| Aspect | Floating Manager | Team Leader |
|---|---|---|
| Credentials | Typically requires management experience, relevant industry certifications | Usually requires leadership skills, sometimes industry-specific certifications |
| Work Environment | Oversees multiple locations or departments temporarily | Manages a specific team within a department |
| Employer Usage | Common in industries with multiple sites or flexible staffing needs | Common in organizations with structured teams and projects |
While both roles involve leadership, a Floating Manager oversees various locations or departments temporarily, often requiring broad management skills. A Team Leader focuses on guiding a specific team within a department, emphasizing direct team management and project execution.
What are the key skills and qualifications needed to thrive as a floating manager, and why are they important?
To thrive as a Floating Manager, you need strong leadership, adaptability, and a solid understanding of business operations, often supported by a degree in management or relevant experience. Familiarity with scheduling software, point-of-sale (POS) systems, and corporate communication platforms is typically required. Exceptional problem-solving, interpersonal skills, and the ability to quickly build rapport with diverse teams help you excel in varying locations. These skills are vital to ensure seamless transitions, maintain operational consistency, and drive performance across multiple sites.
What are some common challenges faced by a floating manager, and how can they be successfully managed?
As a Floating Manager, one of the main challenges is quickly adapting to different teams, locations, and company cultures. You may be required to oversee various departments or branches on short notice, which demands strong communication, flexibility, and a keen ability to build rapport with new staff. To succeed, it helps to be proactive in learning each site's procedures and fostering relationships early on. Staying organized and maintaining an open line of communication with upper management and on-site teams will also help you address issues efficiently and ensure smooth transitions.
What is a floating manager?
A Floating Manager is a management professional who temporarily fills in at various locations or departments within an organization, often to cover for absences, vacancies, or increased workloads. Their role is to provide leadership, continuity, and support wherever they are needed, ensuring operations continue smoothly. Floating Managers must be adaptable, quick learners, and capable of handling a range of responsibilities across different teams or sites. This position is common in industries like retail, healthcare, and hospitality where multiple locations require consistent oversight.
What are popular job titles related to Floating Manager jobs in Edmonton, AB?
For Floating Manager jobs in Edmonton, AB, the most frequently searched job titles are:
What job categories do people searching Floating Manager jobs in Edmonton, AB look for?
The top searched job categories for Floating Manager jobs in Edmonton, AB are:
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 10 days ago
FanDuel rating
9.3
Based on 10 frontline employees who took The Breakroom Quiz
1st of 15 rated gambling companies
Job description
THE POSITION
Our roster has an opening with your name on it
FanDuel is looking for a VIP Manager to work across to look after our most important clients as well as oversee a small team of VIP account managers.
As a VIP Team Manager, you will be directly managing a portfolio of loyal customers, looking to build strong relationships with our VIP customers, and provide an excellent all-round experience. In addition, you will have a small team of VIP Account Managers who you will be responsible for coaching to provide the same above experience to their own portfolios. This position will be in a customer facing environment that requires a good understanding of VIP service and a genuine passion for the online gaming industry.
In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.
THE GAME PLAN
Everyone on our team has a part to play
- Manage and retain a portfolio of High Value Players
- Provide an enhanced proactive one stop service to encourage loyalty
- Keep responsible gaming and Compliance at the heart of all we do
- Develop relationships and offer tailored rewards through regular correspondence
- Work alongside other FanDuel departments to increase customer experience
- Meet pre-determined productivity, quality, and Service Level Agreement targets
- Ensure that bonuses, gifts, and hospitality invitations are offered in accordance with business requirements
- Meet and host VIPs at Hospitality events
- Deliver against company responsible gaming protocols
- Manage, mentor and develop a team of VIP Account Managers to provide the above
THE STATS
What we're looking for in our next teammate
- Minimum of 4 years of experience in high end customer service field preferred
- Experience managing a team preferred
- Excellent verbal and written communication skills
- High level hospitality experience preferred
- Knowledge of online gaming industry essential
- People management experience preferred
- Knowledge of sports and/or experience working within a heavily regulated industry is a plus
- Passionate about providing top level service
- Confident and people focused personality
- Excellent analytical skills and experience with Excel
- Strives to meet targets and deadlines
- Excellent organizational and planning skills
- Understanding of Marketing processes preferred
- Willing and able to work non-traditional business hours
- Knowledge of sports and/or experience working within a heavily regulated industry is a plus
- Don't check all the boxes? That's okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position.
ABOUT FANDUEL
FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.
In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.
The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.
FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).
This role can be based in Edmonton, Calgary, or Greater Alberta.
PLAYER BENEFITS
We treat our team right
This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays. FanDuel offers paid sick time in accordance with applicable Canadian law. Check out all our benefits here: FanDuel Total Rewards. *Benefits differ across country and job type.
FanDuel is an equal opportunities employer and we believe, as one of our principles states, "We are One Team!". As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, or any other characteristic protected by provincial, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.
FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.
The Company intends to use artificial intelligence in the process of screening, assessing, and/or selecting applicants for this role.
This position is being posted to fill an existing vacancy.
The applicable salary range for this position is $97,000 - $121,000 CAD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays. FanDuel offers paid sick time in accordance with applicable Canadian law.
#LI-Hybrid
About FanDuel
Sourced by ZipRecruiter
Industry
Arts, entertainment, and recreation
Company size
501 - 1,000 Employees
Headquarters location
New York, NY, US
Year founded
2009