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Flight Service Manager Jobs in Cleveland, TX (NOW HIRING)

... spaceflight services and developer of advanced spacesuits for the Moon and beyond. For more ... Management has the prerogative to select at any level for which the position is advertised * Proof ...

Front of House Manager

Houston, TX · On-site

$65 - $70/hr

Flight Club fuses craft cocktails and upscale cuisine with its signature tech-enabled Social Darts ... Ensures consistent execution of food, beverage, service and hospitality that aligns with company ...

New

Flight Software Architect

Houston, TX · On-site

$120 - $160/hr

... spaceflight services and developer of advanced spacesuits for the Moon and beyond. For more ... Implement and maintain agile project management methodologies throughout the project lifecycle.

Intern (Flight Ops AI)

Houston, TX · On-site +1

$14.50 - $19/hr

RAVN provides combat or high maneuver training for pilots, RDT&E, and maintenance services with its ... Ability to manage multiple priorities and adapt as operational requirements change. * Availability ...

... spaceflight services and developer of advanced spacesuits for the Moon and beyond. For more ... Implement and maintain agile project management methodologies throughout the project lifecycle.

Intern (Flight Ops AI)

Houston, TX · On-site

$16 - $20.75/hr

RAVN provides combat or high maneuver training for pilots, RDT&E, and maintenance services with its ... Ability to manage multiple priorities and adapt as operational requirements change. * Availability ...

Showing results 21-40

Flight Service Manager information

What is a flight service manager?

Flight Service Managers are airline professionals responsible for overseeing the in-flight service and cabin crew on commercial flights. They ensure that passengers receive high-quality service and that all safety regulations and procedures are followed during the flight. Their duties include supervising flight attendants, handling customer concerns, and coordinating with the cockpit crew. They play a key role in maintaining passenger comfort and safety, as well as ensuring compliance with airline policies.

How does a flight service manager typically collaborate with cabin crew and ground staff to ensure a smooth flight experience?

A Flight Service Manager works closely with both cabin crew and ground staff to coordinate all aspects of in-flight service and passenger safety. They lead pre-flight briefings, delegate responsibilities, and ensure that all team members are informed about specific passenger needs or flight details. Throughout the journey, they act as the main point of contact for resolving issues, maintaining service standards, and communicating with ground staff regarding special requirements or post-flight procedures. This collaborative approach helps maintain a seamless and high-quality experience for passengers.

What are the key skills and qualifications needed to thrive as a flight service manager, and why are they important?

To excel as a Flight Service Manager, you need strong leadership abilities, in-depth knowledge of airline safety procedures, and experience in in-flight service operations, often supported by previous cabin crew experience and specialized training. Familiarity with airline management software, crew scheduling systems, and safety management systems (SMS) is typically required. Outstanding communication, conflict resolution, and customer service skills help you manage diverse teams and ensure a positive passenger experience. These skills are vital for maintaining safety, operational efficiency, and high service standards on every flight.

How do you become a flight service manager?

To become a flight service manager, candidates typically need a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, aviation management, or related fields. Relevant experience in customer service or airline operations is essential, along with strong leadership, communication, and organizational skills; some roles may require certification or training in airline safety and procedures.

How much does a flight service manager make?

A flight service manager typically earns between $50,000 and $80,000 annually, depending on experience, location, and the size of the airline or organization. They oversee customer service operations on flights and may require certifications in customer service or aviation safety.

What cities near Cleveland, TX are hiring for Flight Service Manager jobs?

Cities near Cleveland, TX with the most Flight Service Manager job openings:

Infographic showing various Flight Service Manager job openings in Cleveland, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Full-time, Part-time

Medical, Retirement

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Worldwide Flight Services rating

5.7

Company rating: 5.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

53rd of 67 rated aviation services


Job description

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The work of Agent Cargo includes computer data entry; prepares all flight documents; interfaces with U.S. Customs; prepares all import and export documentation, and accepts/distributes cargo in accordance with applicable air carrier and Department of Transportation (DOT) regulations.  Complies lists of customers for use as sales leads.  Solicits orders or talks with customers to complete sales.  Quotes prices and terms and prepares sales contracts for orders obtained.  Estimates date of delivery to customer, based on knowledge of company's delivery schedules.  Moves cargo up to 70lbs.  Comply with WFS site security procedures for assigned warehouse and other operations.  Remain cognizant of WFS staff, security contractors, and visitors' activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.

Responsibilities
  • Ability to drive all cargo handling equipment.
  • Retrieve import/deliver export documents to and from aircraft.
  • Reports to work on a regular and timely basis.
Minimum Requirements
  • HS Diploma, GED or Equivalent.
  • Must be at least 18 years of age if position requires driving cargo handling equipment.
  • Must have a valid driver's license and Port Authority or Airport Authority (if applicable) permit to use ramp side service roads.
Preferred Skills
  • Ability to learn PC skills and apply knowledge.
  • Ability to read, write, fluently speak and understand the English language.
  • Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.
Physical Requirements/Working Conditions
  • Ability to lift up to 70 lbs.
  • Ability to handle the stress of a fast-paced eight-hour shift.
Perks & Benefits
  • Want your pay in advance?  Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care?   Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
  • Want to invest in your future?  401k program offered!
  • Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.


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